What We Love
- It's all-inclusive, and the sugar white sands of Arena Gorda Beach that's shaded by coconut palms? Epic.
- No reservations needed at any of the restaurants.
- The mind-blowing, stress-smashing treatments at the spa. (Turning into Jello is a definite.)
- The liquor dispensers in your room. Every day - or hour - is a party.
- A kids' club that has a pool so you can take a much-needed breather. (Was that applause we just heard?)
- Snorkeling at a large ship that ran aground where you can see magnificent, colorful fish. The equipment is free.
- The resort's tropical gardens where you can wander and marvel at the lush breathtaking flora.
- The friendly housekeeping staff - they'll bring you whatever you want.
Things to Know
- It's just 19 miles from Punta Cana airport and 31 miles from Higey. Your vacay is about to kick in.
- You can try out all the activities and sports of the four sister resorts nearby. Go for it.
- Soana Island is well worth the trip. It's a quiet island paradise. A slice of heaven.
- Windsurfing and kayaking or if you want a slower pace, grab a pedal boat and glide around.
- Altos de Chavon, the "City of Artists" is near and a super fun excursion.
- You can ride horses at the Caribbean Cachondeo, or hang with the stingrays at the Marinarium Marine Park.
- Check out Caribbean Street - a variety of terrific stores for your shopping addiction.
- Water park with slides, tobogans, kids pool, sun terrace and snack bar.
When you first set foot on the soft sands of Arena Gorda, you'll feel the ocean breezes, then it occurs to you: you've got everything you ever wanted in a dreamy beach vacation. But then comes the decisions: should you snorkel and say "hello" to the fish? Grab a drink at the bar? Head to the spa to erase all your workaday worry? Hop on a boat over to delicious, paradise-found Saona Island? All of the above? Flip a coin to see in which order? It's all here. And it's all good. No, make that spectacular.
We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that True Beach Lovers are safe while traveling to one of the top beach destinations in the Dominican Republic. The Punta Cana Promise reaffirms our commitment to a set of security standards in one of the safest spots in the Caribbean.
LocationPunta Cana - Off Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies - Spring Breakers (either groups or individuals, regardless of age) are not allowed at any property, at any time during the year. The hotel reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Spring Break Policy
Minimum Age Condition - At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3998 reviews
Vacances formidables / Wonderful holiday 2020
Punta Cana February 14 to 21, 2020: So here is a summary of our absolutely wonderful experience at HOTEL RIU NAIBOA. This trip was delicious in every way. For more than twenty years, we have been traveling, mainly in the Dominican Republic, so we have visited several complexes. This experience is, without a doubt, the best experience to date. Since we frequently refer to comments from other travelers to choose our piece of paradise, this is our turn to give you an overview. A complex of five different hotels that meet all needs. We opted for Naiboa, with a family tone. The welcome was impeccable, if not more than five minutes between arrival at the hotel and our entry into our room, clean, super pretty, with a splendid view. All the people who work there are friendly and helpful and seem to enjoy their work environment. Maintenance at all levels is meticulous. At the main buffet, the choices are limitless and absolutely delicious. In addition, the team is very attentive. At the beach there is a snack bar style restaurant with a variety of interesting choices. The shops are spread out along an absolutely charming little lane that leads to the sea, a much appreciated gap. There is very little solicitation and very reasonable items and prices. The sea is heavenly, turquoise of which one dreams and a subtle maintenance which is without reproach, without algae. The sun was there all week, sprinkled with little passing rain to cool off. The journey from start to finish was uneventful. Being a coffee lover, we tasted it all week. It was important for us to pass on this experience because we were delighted with the experience. I wish you to benefit from it. Darlène and François
DO NOT GO BY THE PICS THEY SHOW YOU, it’s something so different in real ! My family and I just got back from a 1 week stay here! The rooms are very basic and were fresh painted! The staff is nice except for the guy on the front desk with curly hair who welcomed people and there director! There’s only one swimming pool and two restaurants when one is open the other is closed! They do not have there own beach you have to walk to the beach! We had a late flight and had to check out at 12 but they let us spend the day downstairs in the hotel and use all the Benefits! The hotel is clean and the food is good but they make the same thing almost every day so you don’t have a huge selection! What I hated was that after we checked out the director was very very rude , every one was taking food to there room and since we were no longer staying there we took our lunch to the lobby to eat and he was shouting and said to go back to the restaurant or he will kick us out! The staff is nice but all the higher powered people r so rude! Very basic hotel not at all 4 stars more like a 4 star inn ! For the price I paid I wish we booked a better hotel with more options for entertainment, food , drinks and pools and a beach! Won’t be returning here again not worth the price! And if you are going with kids there’s only one small pool! The water park they advertise is the other hotels which you have to walk to and there security stairs at you really badly ! All the pools close at 6 so they are not 24-7 and the restaurants and bars are also not 24-7 they open for a few hours each and serve a lot of cold raw food, a lot of frozen stuff! Not a good variety for people who drink they have only a few drinks which u repeat! The director got a bad attitude he should be nicer to people we didn’t go for free we paid to be there! This place really needs upgrades and more things to do !
My two children and I just came back from a one week all-inclusive at this beautiful hotel. The staff are unbelievable from housekeeping to the entertainment. They were all super friendly and always eager to help. The room we stayed in was very clean, and housekeeping always kept the fridge stocked. We loved the short walk to the beach, lined with souvenir stores. Everyone who ran the shops were very friendly and loved to interact with you as you walked past. The beach was absolutely amazing!! Always clean and the beach vendors were much less aggressive than other places I’ve stayed. It was nice to have a beach bar with the activity shed right at the beach. Just like in the resort the bartenders and staff were always friendly and pleasant to deal with. The waterpark was a lot of fun, the slides were fast and in great condition. Although there were only two restaurants in the resort there was always a large selection of foods to try. We really loved sitting in the pool bar overlooking the pool. The evening entertainment was awesome. I really enjoyed watching the staff put on a show with all the little kids nightly before the evening ”show time!!” I would not hesitate to stay here again or recommend it to any of my family or friends.
Not worth it.
Resort is not at the water, you have to walk down a street to get there, this was the biggest dissapointment to me as i never went to a resort not on the beach! Food was good, beach was great, a little rough where we were, but lower down the beach we found nicer areas. The water looked a little dirty in front of the resort, but i guess with all the sun tan and sun block lotions and everything else, we cant expect pristine water, so we walked lower down less people water was cleaner.! Before we left, when we viewed the property, the highlight was a splash pool in the middle of the resort. Got there and its at another sister resort..not too bad, but got mixed messages from staff whether we can go there or not. Spa lady walked around advising we can use the spa facilities at another sister resort, but was told no when we arrived. Mosquitoes at the living daylight out of my kids! We could not sit anywhere outside without being eaten. At least we had ay ya yay (entertainment staff) to lighten the mood throughtout the day, and evenings.
Nice hotel - value for money
Convenient location to the picturesque beach. We enjoyed the possibility to stroll to the beach every morning to spend some calories after a full breakfast. Seaweeds are cleaned every morning, so you can enjoy swimming in the ocean. There are always free sun beds, so there is no need to wake up early in the morning. Rooms are cleaned daily, the minibar is filled up every other day. The staff is helpful and friendly, everybody sings and dances. The range of food is great, so everyone can find something interesting. Recommended for families.