Resort Details
- Various Lounges/Bars- Perico Chicote Lobby piano Bar
- Los Rosario Lounge Bar with terrace
- Sports Bar (24-hours)
- La Plaza Pavilion bar
- Sauna, Pool and Swim-up Bar - Various Restaurants- Krystal Fusion restaurant- La Altagracia Grill-Steak house, dinner only- La Bodega Spanish Rodizio, dinner only- La Isabela Main Restaurant restaurant-Buffet style with terrace- Luigi Italian Restaurant, a la carte dinner only- Yokohama Japanese restaurant, dinner only
- Pool Snack bar and restaurant- Room service with continental breakfast and snacks
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
- 24-hour front desk
- 24-hour room service
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- 24-hour front desk
- 24-hour room service
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym
- Free parking
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Shopping mall†
- Spa†
- Tennis court
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-site
- Gambling †Casino at neighboring resort.
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †- Banana boat
- Parasailing- Water ski
- Deep sea fishing - Non-Motorized Water Sports- Windsurfing
- Paddle boat
- Snorkeling gear
- kayaking - PoolThere are 2 pools on-site. Outdoor Swimming pool with integrated jacuzzi and area beverage service. This property has swim-up bars.
- Sauna
- Spa †
- Steam bath
- Tennis courtThere are 4 tennis courts on-site.
- Golf †There is a golf course located within 10 miles of the property.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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go to the casino in the night!
"The beach was breathtaking, the food exquisite, and the service impeccable, making it a fantastic experience overall. One of the trip's highlights was visiting the casino, which offers a convenient transportation service. The slot machines were cutting-edge, and trying my luck at SicBo was thrilling and rewarding—I even ended up winning! However, the night show was quite boring and lacked energy."
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WONDERFUL STAY!
We truly loved our stay, but most importantly we truly enjoyed the service and interaction with everyone that works there. Wonderful people!! Secondly, the hotel offers a beach bar and a beach restaurant - which is important to us. The beach is beautiful with enough chairs to hang out all day. We will be back for sure.
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5th time was the disappointment
This was our fifth time to the Riu Palace. Jan 25th thru Jan 31st. Wife and I both ended up sick during our stay. Food? Drinks? Who knows. Won't be going back. Staff was polite, food not great. Only drank liquor from the room, not pool bar. Took room liquor to the beach with us.
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Nice stay, nice memories
The hotel is worth recommending. It has its strengths: service, location, food (including a'la carte restaurants), drinking, cleanliness, reasonable price. I also have a few minor comments: we often missed avocados, which were always available at the neighboring RIU Bambu. Many people booked sunbeds on the beach and pool in the morning and came only after a few hours, and the staff did not react to such selfish practices. The largest swimming pool is a bit too small. Despite being a member of the RIU Class program and the guarantee of a free transfer from the hotel to the airport (PUJ), I was unable to arrange such a transfer. First, I asked the staff 6 days before departure and I was sent back to come back closer to the departure date. I came to Destination Staff again two days before departure and received the same answer again: nothing is known yet, maybe something will become clear tomorrow. I couldn't risk missing my transfer right before departure and took advantage of a private paid transfer to the airport.
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Very good hotel but dirty rooms!
Very good hotel. Testy food, super drinks, great service. Problem was the room. Room was big but really dirty, fungus on the walls, terrible dirty shower, bathroom huge minus. Rooms need to be renewed! All the rest was really nice! Nice beach, nice swimming pools.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26