CheapCaribbean.com Terms & Conditions
Welcome to the CheapCaribbean.com Website (the "Site"). This Site is offered to you, the user, conditioned upon your acceptance without modification of all of the terms, conditions, and notice set forth below. The terms "we", "us", "our", "CheapCaribbean" and CheapCaribbean.com refer to ALG Vacations Corp., a Delaware corporation. The terms "you" "customer" and "user" refer to the customer visiting the Website and/or booking a reservation through us on this Website, through our Call Center Agents, or mobile applications. CheapCaribbean.com, in its sole discretion, may amend, modify or alter these Terms at any time by posting the updated terms on this Site. You are bound by any such modifications and should review these Terms and Conditions periodically.
Please read the following Terms and Conditions closely before using our Website. By accessing, browsing and using this Site, you acknowledge that you have read, understood and agree to comply with the Terms and Conditions stated here. By accessing this Website or to the extent that you book any travel products or services on this Site or through our Call Center Agents, you agree that these Terms and Conditions shall apply to all such transactions. As a condition of participation, the customer hereby agrees to now and forever hold harmless and indemnify CheapCaribbean.com, its owners, officers, agents and employees from and against any and all claims, losses, damages, causes of action, suits and liability of every kind, including all expenses of litigation, court costs, and attorney fees, for any property damage, injury, death or losses associated therewith, arising from or in connection with participation in the trip. If you do not accept any part of these Terms and Conditions, you must discontinue use of this website. Any payment constitutes final acceptance of these Terms and Conditions set forth herein.
You represent that you are of sufficient legal age to create binding, legal obligations for any liability you may incur as a result of the use of the Site. Minors, as defined under the laws of their jurisdiction, are not eligible to register for, use, or purchase the products or services available on the Site. If you use the Site, you are responsible for maintaining the confidentiality of your account information and your password. You understand that you are responsible for all uses by you and those using your login information and you agree to accept responsibility and financially accountability for all activities that occur under your account or password. Users are prohibited from making any speculative, false or fraudulent reservations. We retain the right at our sole discretion to deny access to this Website and services we offer at any time and for any reason, including but not limited to the violation of this Agreement.
CHANGES, CANCELLATION, PRICING, FEES
The credit card holder must contact CheapCaribbean.com to change or cancel any portion of the reservation. We are not responsible for any changes or modifications that are made to the reservation without our assistance. If cancellation of certain reservations is requested less than 24 hours from the time of purchase and meets all the requirements below, CheapCaribbean.com will offer you a refund to the original form of payment or retain a credit to be used towards a future purchase in the form of a future travel credit. Travel credits will be held on original reservation. Only reservations that qualify for the Deposit Program will be refundable within the first 24 hours of purchase. 'Non-Refundable' and 'Deal of the Day' rooms do not qualify. Reservations scheduled to travel over US or destination holidays will not qualify. Reservations made within cut-off or resorts with strict cancellation policies are not eligible. Non-Airline Reporting Carriers, such as SunWing Airlines, Spirit Airlines, and Frontier Airlines do not qualify for this offer. After 24 hours, all vacations are nonrefundable and nontransferable and the following fees will be assessed: Changes to, or cancellation of, any portion of the reservation will be assessed a $50 per adult (age 12 and above) fee, plus any hotel fees up to 100% and any applicable airline fees. Please note that Basic Economy fares have distinct restrictions that differ from other fares, so please visit the airline's website or contact your travel agent for the specific restrictions. Changes to, or cancellation of, a Basic Economy flight will result in forfeiture of tickets. Changes or cancellations to a charter flight 45 days prior to departure will incur a $50 per person fee. Changes to a charter flight 44-31 days prior to departure will incur a $125 per person fee. Changes to a charter flight 30-8 days prior to departure will incur a 100% cancellation fee. Changes to a charter flight 7-0 days prior to departure will incur a 100% cancellation fee. Cancellations to a charter flight 44-31 days prior to departure will incur a $125 per person fee. Cancellations to a charter flight 30-0 days prior to departure will incur a 100% cancellation fee. If canceling more than 24 hours after purchase, after fees are applied, a Future Travel Credit will be issued for the balance remaining. If making a change, you will be responsible for the above fees, plus any increase in cost resulting from the change. Name changes are not allowed at any time on published flights. If you are considered a No Show for any portion of the reservation, a 100% penalty will be assessed and no refund or credit will be issued. If you do not use one of the flights in your reservation, the airline will cancel the remaining itinerary. Your credit card will be charged, whether you use or do not use the services purchased, including partially used services. CheapCaribbean.com may charge a nonrefundable fee for the service it provides when you purchase, book or reserve travel services or accommodations through the Site. Promotional codes hold no cash value. If a promo code is used and changes or cancellation are processed, the discount will be forfeited. Contracted Group bookings are subject to the terms and conditions listed on the personalized purchase agreement.
Travel on a Future Credit must be reserved within one (1) year from the original date of issue. No exceptions or extensions will be granted. Airline-specific travel credits issued for public flights must be booked with the original carrier, cannot be applied to charter flights, and are subject to the carrier's terms and expiration periods. Most airlines allow up to one (1) year to rebook and travel. (Spirit Airlines allows one year for travel, but dates MUST be rebooked within 60 days of original cancellation. Frontier Airlines allows one year for travel from purchase date, but dates MUST be rebooked within 90 days of original cancellation.) Any increase in price for the land or airfare for changes, cancellations, or new travel will be the responsibility of the customer. Future Credit must be used for vacation package or land only reservations on CheapCaribbean.com-owned and operated websites with CheapCaribbean.com showing in the URL window. Future credits are not allowed on third party websites, including but not limited to cruises, WWTE, and auction websites. All reservations are subject to availability and no refund or credit will be offered for reservations that result in a decrease in price.
There may be additional baggage, ticketing, fuel, security, and seat selection surcharges assessed by the airlines at the time of check-in. In addition, government entry and departure fees may apply, depending upon the destination. The customer is solely responsible for these fees as well as all charges, duties, taxes, assessment and hotel incidentals arising out of your use of the Products and Services available from the Site. Incidental charges include, but are not limited to, charges for telephone and safe access, as well as maid fees and energy surcharges. CheapCaribbean.com reserves the right to correct any pricing errors. Currency converters are based upon various publicly available sources and should be used as guidelines only. Rates may vary based upon your form of payment and may not be accurate.
All deposit bookings include a nonrefundable $34 fee. If purchasing additional travel protection, the total price of travel protection will be added to the initial deposit amount. All deposits and fees are non-refundable 24 hours after the time of purchase. The balance due is required at least twenty-one (21) days prior to trip departure. Future payments will be automatically charged to the initial credit card used for the deposit payment on the dates noted on your deposit invoice. It is the responsibility of the client to verify that the credit card being used for final payment will be valid on the scheduled due date. The billing contact specified on the Payment Page will be the primary person contacted for any payment issues. In the event of a cancellation 24 hours after purchase or nonpayment, the deposit fee will not be refunded or credited. CheapCaribbean.com reserves the right to cancel the booking in the event of non-payment or payment dispute and withhold any portion of the deposit. No deposit bookings will be accepted if the departure/check-in date is twenty-one (21) days or less from the booking date. All standard change, revision, and cancellation policies apply after payment is received. The CheapCaribbean Travel Protection Plan must be purchased within 7 days of initial booking. For Land and Air package reservations: A deposit of the total price of airfare, plus package tax, will be required at the time of booking. For Land only reservations: A deposit of thirty percent (30%) of the total reservation price will be required at the time of booking.
CheapCaribbean.com reserves the right, in its sole discretion, to modify or discontinue the deposit program or to restrict its availability to any person, at any time, for any reason, and without prior notice or liability to you. CheapCaribbean.com's failure to enforce any provision of these terms and conditions shall not constitute a waiver of that provision.
DISCOUNTS AND PROMOTIONAL CODES
Discounted offers, including but not limited to promotional codes, Sun Dollars, Group Buying codes, Coupon Sites, SPF promotional codes, Price Match One-Time Use Promotional codes, Personal Promo codes, etc., herein referred to as "Promotional Offers", are not combinable at any time. Promotional Offers must be entered in the booking process at the time of purchase to be considered valid. CheapCaribbean.com has the right to deny the use of a promotional code after payment is received. Promotional Offers are valid for a minimum double occupancy package which includes land and air; Hotel-only and single passenger reservations are not applicable. Group buying codes and Coupon Site promotions cannot be used in conjunction with the Price Match program, nor can they be used with other promotional codes. Distribution of personal promo codes beyond one's circle of family and friends will result in the code being inactivated without notice. Military discount requests must be received within 48 hours of initial reservation.
Gift cards are valid for the amount indicated toward the purchase of any hotel or vacation package booking on CheapCaribbean.com, made online or by telephone. Gift cards cannot be used on third party websites, including but not limited to cruises, WWTE, and auction websites. Any unused portion is not redeemable for cash. Purchase of travel on CheapCaribbean.com indicates acceptance of our terms and conditions.
Our goal is for our customers to get the best deal possible on their desired vacation. CheapCaribbean.com offers our customers two options for requesting a price match adjustment on a reservation. The Instant Price Match occurs at the time of booking and the Post-Booking Price Match is available after the reservation has already been made, up to 24 hours from the time of booking. Each Price Match has its own set of procedures for application, verification, and approval. Please review the instructions below for the type of Price Match that suits your circumstances. Should you have any questions regarding our price match policy, please call us at 1-800-915-2322.
INSTANT PRICE MATCHES
If you are looking to book a hotel and airfare reservation with us but find a lower price for the exact same hotel and airfare reservation on a U.S.-based qualifying competitor's website, you may be eligible to receive an instant price match. Contact one of our Sales Agents at 1-800-915-2322 any day between 9AM and 12AM EST, and specify that the hotel and airfare reservation you would like to book as well as the competitor's website where you are finding the better rate. Your booking agent will then compare the rate on our site with the competitor's and confirm that the packages are identical. After the packages are then verified, you will be charged for your vacation package and provided with a booking number. The total price charged will be equivalent of the competitor's price, less $25.00 USD. The price match will not be confirmed until the full amount has been charged to your card. If the package price changes due to problems charging the credit card, you will be contacted and your hotel and airfare reservation will not be processed. Instant Price Matches are only available for clients who are booking through one of our Sales Agents via phone. The customer must inform the agent that they want to Price Match prior to completing the booking, so the proper adjustments can be made before processing the final payment to your credit card(s).
POST-BOOKING PRICE MATCHES
After you make your hotel and airfare reservation, try to find the same vacation package on another U.S.-based travel website and CheapCaribbean will beat that price by $25.00 USD and refund you the difference. Email firstname.lastname@example.org to be sent the instructions and application. This information will be sent to your email address automatically upon receipt of your email. The form requires a screen shot of the competitor's package and pricing details of what is included in the package, no more than 24 hours after your original hotel and airfare reservation was made with us. You must include all details required on the form or the price match will not be processed. Should the competitor's package not be identical to the package booked with CheapCaribbean.com, you will be ineligible for the program.
The following terms must be met for both Instant Price Matches as well as Post-Booking Price Matches: The lower qualifying rate must be for an identical hotel and airfare package and must be found on a U.S.-based online travel website. Only original bookings will be honored for the Post-Booking Price Match program; modified bookings are not eligible at any time. If a change is made to the hotel and airfare reservation, the price match will be forfeited. All booking details must exactly match the details of the product on CheapCaribbean.com, including but not limited to: specific carrier or provider, hotel (including room type), dates and times of travel or service, flight numbers and routings (for example, same stopovers), and other booking details. If you are price matching and electing to take advantage of the deposit program, the $34 nonrefundable fee will be added to your hotel and airfare reservation total. Lower qualifying rates do not include rates on Websites where the carrier, property, itinerary, or similar booking details are unclear or unknown until after purchase, where prices are determined by any sort of auction or bid, or include Non-Refundable room categories or rates. This also includes prices from an email or websites where you are required to call to get the rate. International websites as well as DeltaVacations.com are not applicable. Lower qualifying rates do not include errors or mistakes. The lower qualifying rate must be both advertised and available to the general public on a U.S.-based Website. Promotions funded by tourism boards that are exclusive to a competitor's website do not qualify and shall not include direct vendor rates. Corporate group or charter discounts and/or rates, rewards programs, incentives, meeting and convention rates, consolidator or interline prices or prices available only by using a coupon, or any other rates or promotions not offered to the general public will not be eligible. Competitor's packages that do not include all applicable mandatory fees and/or local taxes and packages that do not charge the user in full for children, resulting in payment due at check-out do not qualify for the price match program. The lower qualifying rate must be quoted and booked in US dollars, without reference to currency converters. In order to be a valid lower rate, CheapCaribbean.com must be satisfied that you meet all requirements otherwise imposed on the lower price, including residency, regional, membership, age-related and other requirements. CheapCaribbean.com reserves the right in its sole discretion to modify, deny, or discontinue the Price Match Guarantee or to restrict its availability to any person, at any time, for any reason, and without proper notice or liability to you. Price Match reservations cannot be combined with any other offers, promotions, promo codes and Sun Dollars or group buying codes and coupons. Void where prohibited by law. All CheapCaribbean.com terms and conditions apply. CheapCaribbean.com's failure to enforce any provision of these terms and conditions shall not constitute a waiver of the provision.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. CheapCaribbean.com urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations is provided by the U.S. Department of State, the Transportation Security Administration, the U.S. Department of Transportation, the Federal Aviation Administration, the Center for Disease Control and Prevention, the Office of Foreign Assets Control, and by U.S. Customs and Border Protection.
By offering the sale of travel to particular international destinations, CheapCaribbean.com does not represent or warrant that travel to such points is advisable or without risk and is not liable for damages or losses that may result from travel to such destinations. You acknowledge that the use or enjoyment of this purchase may be hazardous and inherently risky and, to the maximum extent permitted by law, you and the passengers will assume all risk arising out of or in connection to this purchase.
IMPORTANT NOTE REGARDING REQUIRED DOCUMENTS FOR ENTRY
A passport valid for a minimum of three (3) months after arrival is required for U.S. citizens traveling to Panama. A passport valid for a minimum of six (6) months is required for U.S. citizens traveling to Nicaragua. Certain countries may deny entry to travelers with even a minor criminal record, and if not a U.S. citizen, entry back into the U.S. Check with the U.S. Embassy and the embassy or consulate of the country being visited to ensure you can travel as planned. CheapCaribbean.com does not accept responsibility if you are denied entry and cancellation penalties apply.
Passed by Congress in 2005, the REAL ID Act established minimum ID security standards and prohibits federal agencies, like TSA, from accepting licenses and identification cards for official purposes from states that do not meet these standards. Passengers with a driver's license issued by a state that is not compliant with the REAL ID ACT (and has not been granted an extension) will need to show an alternative form of acceptable identification for domestic air travel to board their flight. Check whether your state is compliant or has an extension. If your state-issued ID or driver's license is not compliant, you can review alternate forms of acceptable ID.
TSA SECURE FLIGHT PRIVACY NOTICE
The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 1004 and 49 C.F.R. parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA policies, or to review the system of records notice and the privacy impact assessment, please see the TSA website.
The FAA has issued "Hazardous Materials Restrictions" - Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative.
CheapCaribbean.com offers our clients the opportunity to purchase Travel Protection Plus. Travel Protection Plus includes a Pre-Departure Penalty Waiver (Part A) and Post-Departure Travel Insurance (Part B). To cover your cancellation and change fees, you may purchase Travel Protection Plus within 7 days of the initial deposit on your booking, but before final payment (except for group passengers who are subject to the terms under their group contract).
There are two coverage levels available for Travel Protection Plus: Standard and Enhanced. Customers who purchase Standard protection can cancel their vacation for any reason and get up to 50% of their money back, minus the cost of insurance. If you purchase Enhanced protection, you can cancel for any reason and get up to 75% back, minus the cost of insurance. Non-refundable hotel rates are not included.The Travel Protection Plus payments are non-refundable and non-transferable. For complete details, refer to the Plan Description:
CANCELLATION FOR ANY REASON/CHANGE WAIVER AND OTHER NON-INSURANCE SERVICES PROVIDED BY CHEAPCARIBBEAN.COM
CANCELLATION / CHANGE WAIVER
This waiver pertains to all vacation types: land only, charter, and scheduled air vacations including non-refundable scheduled airfares and airline penalties. This non-refundable plan allows you to cancel or change your vacation up until the flight check-in is closed (approximately one hour prior to scheduled departure time), except for passengers who do not arrive at the airport or gate, or who arrive too late to travel, or who fail to have the required valid passport and/or travel documents, or who are denied boarding. For last minute cancels, call 1-800-915-2322 no later than one hour prior to your scheduled departure.
If you change your booking with us, you must repurchase/reactivate Part A to provide protection for your amended booking. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of a change in the per person occupancy rate.
The protection provided by Part A is non-transferable.
“CASH BACK” PROGRAM - The refund for your trip will be in the original form of payment if you purchase the “cash back” option at the time of booking.
HURRICANE GUARANTEE (PROVIDED BY CHEAPCARIBBEAN.COM)
The Hurricane Guarantee applies for vacations departing June through November. If your CheapCaribbean trip is disrupted, you will receive a refund in the original form of payment for your Missed Vacation Nights plus a future Vacation Discount Certificate. A qualifying disruption occurs when customers are displaced from their room for 24 hours or more due to the result of a Category One or greater hurricane and does not apply to hurricane warnings or tropical storms.
- Missed Vacation Nights shall mean the nights you are displaced from your hotel or if you are displaced from your hotel and a comparable hotel of equal or greater hotel rating is not provided.
- Vacation Discount Certificates will be in the amount of $100 per adult, $50 per child for vacations utilizing Preferred Flights*, and $25 per person for Scheduled Air Vacations**. Vacation Certificates are non-transferable and are not redeemable for cash and can be used on a Cheap Caribbean Vacation for travel any time (excluding holidays) for one year from the original departure date.
Clients who believe they are eligible for the Hurricane Guarantee as stated above will need to send a written request with their name, hotel and a description of their displacement to: email@example.com.
CheapCaribbean.com reserves the right to require an Authorization Form for reservations made using a credit card in which none of the passengers traveling on the itinerary are the Primary Card Holder. CheapCaribbean.com may reserve the right to cancel the reservation if the Authorization Form is not completed.
Neither CheapCaribbean.com nor the FAA or any provider of air traffic data makes any guarantees as to the accuracy, completeness, or adequacy of any flight schedules. Airlines retain the right to adjust flight times at any time. It is the passenger's responsibility to confirm their flight times directly with the airline 24 hours prior to travel. CheapCaribbean.com is not responsible for schedule changes issued by the airlines, denied boarding, mechanical cancellations or for overbooked flights.
CheapCaribbean.com will not pay for an alternative airline and is subject to the policy and restrictions issued by the airline. Be advised that some airlines may charge additional fees, including but not limited to the following: baggage, pre-assigned seating, infant taxes, fuel, security, and incidentals. All charges as well as any additional taxes and fees of any type are the passenger's responsibility. Frequent flyer programs, incentives, certificates, upgrades and vouchers may not apply to CheapCaribbean.com purchases. Airfare-only reservations will not be honored.
Passengers may be required to present a credit card at the time of check-in to provide confirmation of authorized card use or to secure any additional expenses. Some resorts have minimum age requirements and/or citizenship requirements to allow for check-in. If a reservation is booked and the age or citizenship requirements are not met, the customer will be held responsible for all change and/or cancellation penalties that are incurred to make changes. In the event that the number of passengers occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of the change.
Cheapcaribbean.com is not responsible for fees and/or penalties incurred as a result of departure from the resort before the scheduled departure date. No booking credit and/or refund will be granted for departures from the resort before the scheduled departure date. In the event that you do not show for the first night of your reservation and do not notify us of these changes, cancellation of your reservation may occur. Rooms are assigned at the hotel's discretion and based upon availability. We will provide special requests to the service providers however, we cannot guarantee that any special requests will be fulfilled; including but not limited to, bed types, smoking preferences and resort/in-room amenities. Failure to meet special requests does not signify a breach of contract. In the event that the supplier overbooks their property or for any reason beyond our control, we reserve the right to either provide alternative accommodations of a similar standard or cancel the reservation in full, our option.
CheapCaribbean.com's rating system is provided for your reference and may sometimes differ from other rating systems. We do not guarantee the accuracy of these ratings or that they are equal to other rating systems that you may be familiar with. We reserve the right to change a rating at any time with or without notice.
If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. To the extent permitted by applicable law, unless you file any grievances with CheapCaribbean.com within 30 days after the termination of the trip, all parties are released from further liability. Services are provided on an "as is" and on an "as available" basis.
All expiration dates listed on the Website are effective at midnight, Eastern Standard Time.
PUBLIC CHARTER FLIGHTS
These special terms and conditions apply to those travel packages where Cheap Caribbean arranges for charter air transportation provided by one or more air carriers. All public charter flights on Alaska Airlines: PC 17-082, B737-800-159 seats; Allegiant Air: PC 16-115, A319-156 seats/PC 17-083, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-067, A319-156 seats/PC 17-180, A320-186 seats; Icelandair: PC 18-099, B757-200-183 seats; Miami Air operated by TUI Airlines Belgium N.V. PC 19-085 & PC 19-117, B737-800, 180 seats; Swift Air: PC 17-075, B737-400-162 seats/PC 18-146, B737-400-150 seats; Viva Aerobus: PC 17-104, A320-180 seats/PC 18-144, A320-180 seats/PC 18-123, A320-180 seats; Volaris: PC 18-131, A320-180 seats are operated by ALG Vacations Corp. Cheap Caribbean reserves the right to substitute alternate air carriers if necessary. All air travel is subject to the terms and conditions of the operating air carrier. This information is current as of October 2018. For a current listing of our public charter filings, see applevacations.com/PCfilings, or ask your travel agent. Cheap Caribbean, as the Charter Operator, is the principal. ALG Vacations Corp. is not responsible, unless negligent, for the personal injury or property damage caused by any direct air carrier, hotel or other supplier of services in connection with the charter.
AIRLINE AND SUPPLIER RESPONSIBILITY
The public charter operators have made arrangements for international air transportation to your vacation destination via certified charter air carriers duly filed under D.O.T. regulations and reserve the right to substitute alternate aircraft, if necessary. Any air transportation provided by a certified charter air carrier may not be cancelled less than 10 days prior to the scheduled departure date, unless it is physically impossible to operate the flight.
CheapCaribbean.com, the airlines and other suppliers it uses issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither CheapCaribbean.com nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. CheapCaribbean.com is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation.
LUGGAGE AND PERSONAL PROPERTY
The baggage allowance and fees vary and are set by each air carrier. Information on carrier baggage policy and fees, liability for lost, misconnected and damaged baggage or other personal property can be obtained through your travel agent, by contacting the air carrier directly, or by requesting them at the airport. You can view air carrier baggage policies for more information. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Some airlines do not cover damage to soft-sided luggage. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property is $400. Loss or damage must be reported immediately. CheapCaribbean does not accept liability for client luggage or personal property. Advice to international passengers on limitation of liability - Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of an international treaty (the Warsaw Convention, the 1999 Montreal Convention, or other treaty), as well as a carrier's own contract of carriage or tariff provisions, may be applicable to their entire journey, including any portion entirely within the countries of departure and destination. The applicable treaty governs and may limit the liability of carriers to passengers for death or personal injury, destruction or loss of, or damage to, baggage, and for delay of passengers and baggage. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier's liability under an international treaty. For further information please consult your airline or insurance company representative. For such passengers on a journey to, from, or with an agreed stopping place in the United States of America, the Convention(s) provide (1) that the liability of carriers for death of or personal injury to passengers of up to 113,100 Special Drawing Rights (equal to approximately $175,000) per passenger shall not depend on negligence on the part of the carrier, and (2) such liability shall be limited to 113,100 Special Drawing Rights (equal to approximately $175,000) per passenger in the absence of negligence or other wrongful act or omission on the part of the carrier. The International Monetary Fund has additional information on Special Drawing Rights. For international travel (including domestic portions of international journeys) to, from, or with an agreed stopping place in the United States of America, liability for loss, delay, or damage to baggage is limited to 1,131 Special Drawing Rights (equal to approximately $1,750) per passenger for all baggage, including carry-on. Excess valuation may be declared on certain types of articles. Further information may be obtained from the carrier.
Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. CheapCaribbean.com assumes no responsibility for any passengers making independent connections to flights booked through CheapCaribbean.com. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee.
MAJOR CHANGES OR AMENDMENTS
Special features offered by hotels are subject to change at the hotel’s discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible via the contact information in the booking. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without penalty provided that you notify us within seven days of your receipt of notice of the change (or 24 hours prior to departure date if notified less than seven days prior). In the event of a change, we will substitute comparable services, but in the event of complete cancellation by us or a supplier, our only liability will be to return all monies paid (public charters only) or if landing rights are denied by a foreign government, the flight will be cancelled with a full refund issued in the form of a future credit.
CheapCaribbean.com may choose to use the submitted Content (for example, listing your first and last name and/or screen name, hometown and state, resort destination and travel dates on a hotel review that you submit) at our discretion, and CheapCaribbean.com reserves the right, but not obligation - to use the Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it without notice to the Site User. CheapCaribbean.com makes no guarantee regarding the reliability, accuracy, or quality of any Content that is posted on the website. CheapCaribbean.com shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. CheapCaribbean.com takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is CheapCaribbean.com liable for any mistakes, defamation, slander, libel, omissions, falsehoods, harassment, obscene, profane, pornographic, fraudulent, hateful, or racially, ethically or otherwise objectionable information that you may encounter. CheapCaribbean.com is not liable for any statements, representations or Content provided by its users on our website. The Site User is fully responsible for the Content of the submission and the Site User will indemnify and be responsible for all damages, costs and expenses incurred for breach of these Terms.
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(I) you, or on your behalf, or by members of your party in excess of the liability described above; or
(II) by third parties as a result of your use of CheapCaribbean.com services
(a) your breach of these Website Terms, Conditions and Notices or the documents referenced herein;
(b) your violation of any law or the rights of a third party; or
(c) your use of this Website.
NO UNLAWFUL OR PROHIBITED USE
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SELLER OF TRAVEL: CheapCaribbean.com complies with all applicable state Seller of Travel laws including: California (CST 2102749-50). CA law requires certain sellers of travel to have a trust account or bond. This business has a surety bond issued by Contractors Bonding and Travel protection Company in the amount of $88,000. This Seller of Travel is not a participant in the California Travel Consumer Restitution Fund. Florida Seller of Travel Ref. No. ST37954. Illinois, customer trust account.
PERSONAL AND NONCOMMERCIAL USE LIMITATION
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THIRD PARTY LINKS
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ADDITIONAL GENERAL TERMS AND CONDITIONS
This agreement is governed by the laws of the State of Pennsylvania, USA. You hereby consent to the exclusive jurisdiction and venue IN THE STATE COURTS LOCATED in Bucks County, Pennsylvania, USA, in all disputes arising out or relating to the use of this Website, WHETHER THOSE DISPUTES SOUND - IN CONTRACT - TORT, OR OTHERWISE. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree and acknowledge that the travel packages listed on this Website are comprised from a conglomeration of travel services provided by third parties. In this regard, CheapCaribbean.com provides value to its customers by allowing its customers to reserve multiple travel services through a single travel package. The ultimate fulfillment of the travel services and hence, the travel packages listed on this Website, are provided by third parties at the ultimate travel destination location. No goods, services, or information of intrinsic value is transmitted or provided to a user of this Website in any state of the United States. To the contrary, you recognize and acknowledge that the use of this Website (including reserving a travel package) is only a preliminary act to traveling to the ultimate travel destination and using the travel package in that ultimate travel destination. You also agree and acknowledge that any payment for a travel package submitted through this website is processed at CheapCaribbean.com hosted site in Pennsylvania. In the event your hotel is supplied by Travelscape LLC, EPS terms and conditions apply.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and CheapCaribbean.com as a result of this agreement or use of this Website.
CheapCaribbean.com's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of CheapCaribbean.com's right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by CheapCaribbean.com with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.
This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between the customer and CheapCaribbean.com with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and CheapCaribbean.com with respect to this Website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.
The headings used in this User Agreement are included for convenience only and will not limit or otherwise affect the Terms and Conditions herein.
Any rights not expressly granted herein are reserved.
All rights reserved 2018 ALG Vacations Corp.