Resort Details
- American CountrySports bar
- Bob’s Barbeach bar
- Green IslandMain Buffet restaurant. Breakfast and dinner.
- Island CovePoolside restaurant buffet with live cooking stations and assorted desserts. Lunch only.
- JamminLobby bar
- KulinariumA-la-carte restaurant. Dinner only.
- LuigiItalian a-la-carte restaurant. Dinner only.
- MandalayAsian a-la-carte restaurant. Dinner only.
- Pepe´s Food GrillSnacks. Lunch only.
- RastamanSwim-up bar
- Reggae HallLounge bar terraces
- The Plaza Bar
- The SteakhouseA-la-carte restaurant. Dinner only.
- Tiki TacoTaco station buffet. Lunch and snacks only.
- 24-hour front desk
- Accessible facilities
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
† Fees may apply
- Children's pool- Children's swimming pool 76 m² with slides.
- Children's program, onsite
Riu Land Kids club with common activities for children such as games, drawing, theater plays, movies projection and the like.
- Direct access to a beach
- Fitness center on-site
- General- Daytime entertainment programme for adults- Live music, shows & RIU entertainment- RIU Party (once a week)- Pickleball (2 courts)
- Gym
- Non-Motorized Water Sports- Windsurfing
- Snorkeling
- Kayaking
- Paddle boat
- Body boarding
- Intro scuba lesson in pool - Pool4 swimming pools
- Sauna
- Spa †
- Golf †There is a golf course located within 10 miles of the property.
- Motorized Water Sports †- Scuba diving school, certified PADI
- Parasailing
- Jet ski
- Glass Bottom Boat Excursion
- Sunset Cruise
- Catamaran Fat Cat Excursion
- Banana Boat
- Water Skiing
- On-site EntertainmentVarious musical and Riu theme shows
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Fantastic hotel
The hotel was beautifully decorated with helpful friendly staff, a beautiful beach and lots of pools.
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Chillin in Jamaica at Riu
Great hotel, nice Beach and friendly people. Enjoying the chill vibes of Jamaica. To stay a bit in shape and work on our health, we also enjoy the Riu Fit Yoga and Stretching Classes of Shanalee; she is wonderful and a very good & passionate teacher.
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If you want a peaceful holiday, this is not the right choice
This is a large hotel with accommodation arranged over four blocks with block 4 being the furthest away from most of the facilities. The hotel faces directly onto the beach where you can walk to the end of the cove and back (approximately an hour). The bedrooms are spacious and the main restaurant offers a large variety of food. There is a mix of nationalities but the majority of guests are American. However, there are major issues with this hotel. Alarms are triggered in the middle of the night by people smoking in their rooms/balconies. There is a recorded message telling you to be vigilant and await further instructions. None are ever communicated and you are left in limbo; we didn’t know whether to get dressed or go back to bed. This happened twice in three days. In addition there was a dreadful row between two American guests with very loud screaming and shouting that continued during the night and into the morning. There is also an issue with guests playing ear splitting music in their rooms and on balconies to the detriment of other guests. Management appear to be indifferent. There is no enforcement of dress code resulting in some bizarre appearances. I did complain but was bounced to a central complaints address that, in turn, bounced me back to the front desk. Customer service is sadly lacking. The hotel is remote so you need to take a taxi.
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Two weeks in paradises
What can I say a fabulous holiday from start to finish . Let’s start with the food , I was pleasantly surprised with the food options , all cooked , fresh , hot and high quality . The Steak house is a must try , this goes for the cocktails too , I have stayed in many Rui hotels but this has been by far the best for cocktails. Special mentions to Natasha in the American 24hr bar , always making my day with a fresh coffee and a warm smile first thing in the morning , she is a ray of light . The entertainment team really try to involve everyone , they remember your names and made my son feel very special , his favourites were Shadow and Shin Shin , always greeting us with energy and getting involved in the games . Star for me was Shaneslee her aqua aerobics and fitness classes each day were amazing , the first time I’ve been away and couldn’t miss one of her classes , she had be working out and takes her role seriously , this was nice to see because she made me accountable for staying on track with my fitness routine . The rooms were spacious , beds were comfy , I had no issues with the room, the problem I did have was when housekeeping forgot to give us towels but this was quickly resolved . The beach is lovely and you can walk right to the end , water is clear , look out for the starfish . White party was our best evening they put a lot of effort into their parties and it was great fun for all the family . The resort has a laidback family feel , I would defiantly visit again .
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Nice
Nice Resort, receptive staff, good entertainment, team,, nice beach area. Drive time approximately one hour and 40 minutes from the airport.
- AdvisoryJAMAICA’S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: • All enclosed places (Restaurants, bars, lobby areas and rooms) • Public transportation • Work places • Government owned and occupied buildings • Health facilities including pharmacies • Sports, athletics and recreational facilities for use by the public • Educational institutions • Areas specifically for use by children • And places of collective use such as bus stops Persons may be fined or imprisoned
- AdvisoryGuests staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guests stating at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26