What We Love

  • The modern design of this hotel will have you feeling like royalty in no time!
  • Having access to Riu Dunamar next door makes for double the fun.
  • Being away from the busy Hotel Zone in the heart of Cancun provides so much tranquility!

Things to Know

  • This resort is located right on the beautiful beach of Cancun!
  • You can't beat the location! Connected to Riu Dunamar Hotel, you get twice the amenities!
Imagine spending the whole day on a quiet, tranquil beach, with nothing but the sound of the ocean waves crashing in the background. That's exactly the experience you'll have at Riu Palace Costa Mujeres! This 600+ room resort is tucked just north of Cancun and has all the amenities you need for a little rest, relaxation and a whole lot of fun!


Property Information

Last Renovation: 2018
Total available rooms and suites: 670

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3766 reviews
  • 5.0 star tripadvisor rating
    Stunning place.

    First time in Mexico,stayed at other rui hotels but this hotel is the best.The staff here are the best.everybody from bar staff to house maids.The beach is stunning,walked both ways.cleaned everyday.Ray on the beach is the most freindly man you will ever meet.linguinni at the stage bar amazing at his job.stayed in room 4079,maid kept room immaculate everyday.Buffet restaurant was excellent.drinks premium. Hotels grounds are amazing.You can use sister hotel next door as well. RIU PARTY WAS EXELLENT. every Wednesday.. Again staff get a 10/10.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Wonderful Cancun Vacation

    The employees are so attentive and eager to ensure we has a wonderful trip! The room was absolutely perfect as well as the entire facility and food. The entertainment had something for everyone and it was exciting to participate.

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Execlant

    It was amazing place excellent management also staff food was extremely great pace very clean and planning to come back with a group

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    great resort !

    this is my second time at this location and i lovedddddd it both times ! staff friendly , resort very clean , food was awesome , the Japanese restaurant didn’t seem to friendly with POC ……….. will never dinenat that restaurant again ! the steakhouse was delicious as always !

    Jun 16, 2024
  • 4.0 star tripadvisor rating
    Really nice place for the price point!

    This hotel really exceeded my expectations for the price point. Great beach front suite with comfortable bed + a couch and huge balcony patio (could sleep 4 in here no problem). For awareness, the bathroom area is open to the main room. Toilet has a door but shower is just frosted glass and in main room. Mini bar and booze were fully stocked daily along with 3 very large bottles of water (non potable water in sink). The resort itself is quite large and had one really big buffet along with several specialty restaurants (the best was the Italian food in my opinion). Food throughout the property is OK - nothing special, but nothing was terrible. A couple of the restaurants are menu ordering only (free for all inclusive), but others have a buffet of appetizers, soups, salads, etc. that you can supplement with menu ordered items, which are again free and included. None of the menus were huge, but they had some nicer items (like ribeyes, fillets and lobster). The drinks are decent with plenty of options, including frozen drinks, wine, beer, liquor, etc. Plenty of bars during the day, but you're pretty much limited to just the main central bar in the evening unless there is a show, in which case there is another bar over there. While it is a nice bar, it would be great to have some other options if you are there for more than a couple days. The 24 hour bar up front is more of a lobby area for people coming in or leaving to grab a snack and a drink - not somewhere you'd likely want to hang out. Plenty of pools, but all are shallow and water temperature was pretty ridiculous. By the mid afternoon, they mostly felt like bath water - they could really benefit from a chiller. The pool guy had a thermometer and got a reading of 95F once afternoon. Two of the pools have swim up bars and are adults only. The beach is large and nice with good sand and no rocks. Your mileage will vary with the sargassum - one day there wasn't much and one day it was so bad we couldn't get in the water (top tip - take the ferry to Isla Mujeres and walk to Playa El Cocal or Playa Norte for perfect water with zero sargassum). They do have tractors that clean up the seaweed on the beach every morning. Guests of this hotel can walk to the Riu next door and enjoy that property (but not vice versa). We thought the water slides would just be for kids, but they were actually really awesome. The blue one was my favorite for sure. Almost the entire staff here was super nice, especially the waiters and servers. With the exception of one really snotty waiter in the Japanese restaurant, everyone else was absolutely delightful to be around and couldn't be nicer. In summary, the pools are an issue in the summer (although even the ocean was pretty warm in May, much more so than when we were nearby in March), the food isn't the best in the world, but this is a really nice place at a very reasonable price. Be aware that you are pretty much captive here - there isn't anything walkable other than the Riu next door. Taxis charge the tourist price, so plan on $40-$50 to get to the Ferry and probably $150 for a round trip van to the airport (45-60 minutes depending on traffic). This hotel is basically at the northmost developed area for now.

    Jun 14, 2024