Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availibilty)
- Late Check out (subject to availibility at time of departure)
Complimentry upgrade to next availiable room category ( subject to availibility and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: tennis, kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, multi purpose sports pitch, basketball, beach volleyball, pedalos ( paddle boats)
Gym
Free entry to the Patcha discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music, shows & Riu entertainment
Riu Get Together Party at the Riu Tequila hotel
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Restaurants

    Adelita - Buffets and live cooking stations. Special evenings: themed buffet (three times a week). Optional dining (a la carte, reservations required in advance).

    María Bonita - Mexican restaurant

    Dante - Italian restaurant.

    Grill and steakhouse (in "Cozumel" beach restaurant, on beach).


Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • Children programs
  • Exercise gym
  • Free high speed internet connection
  • Golf,Offsite†
  • Jacuzzi
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Playground
  • Pool
  • Spa†
  • Children programs
  • Exercise gym
  • Free high speed internet connection
  • Golf, Offsite†
  • Jacuzzi
  • Meal Plan Type: All Inclusive
  • Nightclub
  • Playground
  • Pool
  • Spa†
  • Tennis court
  • Water sports

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Basketball court
  • Children's program
  • Kayaking †
  • Scuba diving †
  • Table tennis
  • Tennis court
  • Volleyball
  • Water activities
  • Windsurfing †
Off-Site Recreation
  • Golf †
    This hotel has a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4905 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort

    First time internationally travelling and would definitely take someone special here for a second visit. We made exciting memories and made tons of friends with the locals, the service people and tons of other travellers. Definitely a place to remember

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent!

    Thank you for an amazing experience at Riu Lupita resort. Everything was perfect: - beach with fine sand, warm water, and beautiful waves, - great selection of food, desert, and drinks, - astonishing entertainment team with amazing evening shows and daily games/events. Particularly, I enjoyed the aqua gym with Jose. - friendly and professional staff, including the bus drivers.

    Feb 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Awesome!

    Thank you Ray for being so accommodating! They first had us on the top floor, unfortunately my back is bad and cannot do a lot of stairs. Within 20 minutes he had us in a ground floor room. Buffet & all staff top notch! The bar staff excellent! Thank you so much💜😎☀️🦎

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice enough, but definitely not 5 star!

    My wife and I stayed here for a week in January to celebrate our 20th wedding anniversary, it was bought for us as a gift from our daughters. On arrival we were a little disappointed to be told at reception that we had been placed in a twin room, the receptionist said that they had assumed we were "Siblings or something" because we had the same surname (our daughtet had emailed the hotel to tell them that we were coming for our anniversary, but clearly this wasn't acknowledged.....all a bit odd !! Anyway, the room was sorted out easily enough and we were reallocated a double room at the back end of the hotel complex, surrounded by tropical gardens which was lovely. The rooms are fairly basic, a large but comfortable double bed, wall mounted tv, en suite bathroom, wardrobe with safe and a small terrace with a table and two chairs. The room also had a filter coffee machine and a fridge with a few beers, diet and regular Pepsi, Canada Dry, 7 Up and Water. There was also 3 bottled optics on the wall: Tequila, Rum and Vodka. Unfortunately we had to go to reception twice during our stay to ask that the coffee and fridge items be replenished as despite being told that they would be checked daily and topped up as required, they were not. There are four restaurants available, the first is a buffet style restaurant offering a large variety of foods and I have to say that on the whole, it was of decent quality and the staff were generally pretty efficient, I enjoyed the breakfast especially. The second is the Italian restaurant, for us this was the best of the four and we ate here on two occasions, the seafood linguine and the Lasagne were delicious and the service was excellent! Next is the Mexican restaurant, which I'm afraid we found very disappointing, the food was very underwhelming and the service was poor, you would expect this to be the best of the bunch considering its a Mexican hotel!! Finally is the Steakhouse at the beach club, this is by booking only and you have to go to the main restaurant at 0700 in order to book for the same evening. You are then taken by bus to the beach club at 7pm, again the food was very underwhelming, my wife couldn't eat her Salmon (it smelled awful) and my steak was extremely tough. The beach club itself is a pleasurable experience during the daytime, with a gorgeous beach, a pool and plenty of snacks and a bar throughout the day, the shuttle service runs throughout the day at 30 min intervals until about 18:30, this same service also drops off at the gates to the Playacar complex so that you can take a short walk to 5th avenue and take advantage of the many shops, bars and restaurants. The entertainment staff were great fun and there were some decent shows both during the day and evening around the main pool/bar area, although we went off to 5th avenue most evenings. The foam party around the pool one afternoon was a great laugh as was the circus act!! The main bar is well stocked and the cocktails were great, particularly the margheritas! Many people have commented on the many Coati's running around the grounds, they're not a problem as long as people don't feed them or leave food lying around unattended, to be honest coming from the UK I found them fascinating to watch, our wildlife is pretty boring after all! Also on site is a gym, a kids club (closed in Jan) a souvenir shop, a quiet pool and a kids pool. We were slightly disappointed at check out not to be asked how we found our stay, to me that's basic customer service, in all honesty the reception staff didn't seem to show us any interest at all, aside from cutting our wristbands off and refusing to allow us to keep them as a memento!? Overall we enjoyed our time at RIU Lupita, but this is definitely not a 5 star hotel. If we return to Playacar, we will look at staying in one of the other RIU hotels nearby.

    Feb 05, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    You get what you pay for

    The Good 1. Small quiet resort that some may feel too bored 2. Staff are nice but don't expect them to understand English 3. A bus takes you to the beach club every 30 minutes and can be crowded so expect standing room only The Bad 1. We were fortunate to have our request of a ground floor room close to our friends but it can be very loud from rooms above and people climbing the stairs 2. It took us a few days to realize that housekeeping cleans the room, another person comes to deliver water and beer and yet another to supposedly replace towels. We had to constantly look for the towel cart as many times our bath mat, face cloths or towels were not replaced. 3. There are 3 restaurants on site, the buffet(where we mostly ate had the most options) a Mexican and Italian which had 5 main meals that didn't change and the beach club which also serves as the evening steak house. You have to request at 7am the day of to get a reservation and when I asked other guests if they enjoyed it one replied it was 3 hours of my life I can't get back for a mediocre steak. Everyone goes on the bus and returns at the same time. The Ugly 1. Three of us became ill 2. The hardest bed I have ever slept on ( my back is still sore) 3. The smoking areas were terrible, not protected from the rain and hardly cleaned up. People who went to Rui Tequila on Friday night for the white party said they had a lovely sit down covered area.

    Feb 01, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.

    Pet Policy - Pets Not Allowed


  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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