Resort Details
- Various Lounges/Bars
- El Cerro
- El Estero
- Sports Bar
- La Plaza Bar
- Playa Bruja
- La Tambora
- Margarita
- Pepe's Foodv - Various Restaurants- Las Tres Islas- Bamboo- El Malecon- Tabasco- Las Gaviotas
- 24-hour front desk
- Accessible facilities
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Babysitting†
- Baggage hold
- Bell staff/porter
- Children programs
- Children welcome
- Children's play area
- Elevators
- Exercise gym
- Free high speed internet connection
- Game room
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Sauna†
- Spa†
- Wakeup service
- Water sports†
† Fees may apply
- Children's poolThere is a children's pool on-site.
- Fitness center on-site
- Hot tubThere are 2 outdoor hot tubs.
- Motorized Water Sports †
- Non-Motorized Water SportsCatamarans
Kayaking
Body board
1 introductory scuba diving lesson in the pool
- PoolThere are 5 pools on-site. This property has swim-up pool bars
- Sauna †
- Spa
- Golf †There is a golf course located within a mile of the property.
- Splash Water WorldAquatic park
- On-site EntertainmentDaytime entertainment program for adults (daily)
Shows, Riu evening program or live music (daily)
Complimentary entrance to "Pacha" night club and drinks (open six nights a week)
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Affordable Luxury
Excellent location on one of the best walking/jogging beaches we’ve experienced. Kudos to the HR department as EVERY staff member we encountered was pleasant and efficient giving the facility a positive vibe. The whole resort was exceptionally well maintained. One small complaint: to a person, all staff assigned to direct activities should be coached on how to use a microphone and sound system - let the amplifier do the work - it’s not necessary to shout! On the same theme, the acoustics and sound system in the main showplace are AWFUL.
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Excellent vacation spot!
This was our first trip to Mazatlán and can’t wait to go back! The first impression driving up to RIU Emerald Bay was it looked like a castle! The property and hotel was extremely clean and always being kept up with! Didn’t take long to get registered and into a room, we ended up needing to switch rooms due to my mobility issues and not being able to get into and out of the tub. We were immediately switched to a room with a walk in shower that was fantastic! If there were any other issues everything was handled quickly (we ran out of the vodka that was in the room as well no sugar Pepsi & Club Soda and was replenished in 20-30 minutes). Our group of 4 thoroughly enjoyed our week stay. We did go off resort a few times for shopping and a city tour which both were great! Nothing was very far from the resort if you needed to go to a pharmacy or something the resort didn’t have. I would 100% recommend this resort!
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Wonderful Resort
This was my 5th time of staying @ the Riu Emerald Bay in Mazatlan and it never disappointed me. The facilities are super clean and well appointed. Such wonderful and friendly staff. As always the food was #1. Will be going back again next year.
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Wonderful as always
We have stayed at this resort 3 times now and it's fantastic everytime! It's very clean, food is excellent and the 2 bedroom family suite is perfect for our family. We loved how beautiful the beach is, my emailolder boy loves the waterslides while the younger one enjoyed the kids water park. We hope to be back soon.
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RIU review
We had a fantastic stay at RIU Emerald Bay. The people and food were excellent. The place was constantly being cleaned. The RIU is a long ways away from downtown but taking the bus is easy and cheap. Only 13 pesos each way. Super safe to take as well. Yherr are shops just a couple blocks away as well. Those shops have better prices then the big market down town with all the same kind of things. The bed we had this time was a bit lumpy, but I don't fault anyone for this. This isn't something I hold as a make or break for a vacation. Over all I love this place and would not hesitate to return.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26