What We Love
- No reservations needed at any of the restaurants.
- The resort's Art Deco architecture hugged by epic palms that rises up from the sandsational beach.
- The liquor dispensers in the rooms. It's a party. Just add people.
- The treatments at the world-class, delicious spa. Unplug and unwind.
- Supervised fun for the little ones while you savor a drink by the teal waves.
- Teeing off at the 18-hole, championship golf course that's right next door.
- The fitness program that includes Backfit, Aquagym, stretching and bums, legs, tums.
- Dancing the night away at the Pacha nightclub.
Things to Know
- The airport is a mere 15 minutes from the airport so you'll be on that sweet beach lickety split.
- Be sure to visit Cuale Island, a shady and tranquil oasis, to shop for crafty, cool souvenirs.
- Banderas Bay is brimming with animal fun: see the release of sea turtles & swim with dolphins.
- Get up early to snag a beach lounger. They go fast.
- You can go horseback riding in the Sierra Madres, a bucket-list-worthy thing to do.
- If you're more adventurous, there's bungee jumping. Hang on!
- There are oceans of water sports: bodyboarding, kayaking, windsurfing and more. Take the plunge.
Location
Riviera Nayarit - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies - At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels
& Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their
own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
The resort will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7004 reviews
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Mar 30, 2020The Hotel that grew on us.
Hi this was our first time to Mexico and the R.V. after travelling from Bristol to Manchester the day before our flight, we checked in ,met up with our friends then off we fly. Arrived at R.V quick check-in. We were in 1007 which was a walk around the corner from reception,and sports bar. The room was great (overlooking gardens of private property,) and the staff pathway who we waved to each time they passed. Had a look around and our friends ,that had been there last year, were amazed at the changes that had been done in 3 months. Buffet ..you could find anything from roasts,pizza,Chinese, and Italian. Plenty of dessert..cake ,icecream,fruit, and cheese and crackers. I'd defy anyone who says they couldn't find anything to eat. This applies to breakfast too.the cornflakes were the best (must of been Kellogs) . Tried the Steakhouse once this was OK and the Italian good too but prefered the Buffet ,personal choice. The beach just a short walk from main building and this was beautiful. You could walk for miles along it but we just walked to sister hotel Riu Jalisco,you could drink here as still part of A.I .Can watch the Lizards slowly stroll about too. Thursday pm is foam party time and good fun, Swim-up bar could get a bit rowdy but you have to let your hair down now and again right? You get beach sellers and you can barter but they don't bother you too much. Go to Bucerias here you can have a bit of fun bartering, it's like a market but with open front shops. There's also a little bar off one of the side streets, that's right beside the beach,you pay but it's a lovely setting. My only complaint about the hotel is there is no lights on the steps behind little gift shop,and too many steps in general (the lifts should at least get to restaurants area) We managed only because I had a small torch in bags for emergencies as my husband being partially sighted. All in all this hotel grew on us so much we'll probably be back next year once covid-19 has ran it's course.
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Mar 30, 2020Smoking issues
5th time at this hotel and the smoking problems just seem to get worse every year. Allowing smoking on balconies is just wrong. That should be your own personal space with out worry about pollution and odor following you into room every time you open patio door. Courtyard smoking has a way of drifting in to the buffet seating area, Sad to see the beach restaurant gone and replaced with":The Steak House" attached to the buffet seating area. Terrible atmosphere as well as food !! While buffet large, just not the quality that used to be there. Italian was very good! Birds at breakfast and lunch at the outside seating area still a huge problem Nice wicker furniture always covered in bird droppings. Have to be so careful where you sit.
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Mar 30, 2020A Great Place to Visit
We had never ventured to Mexico before and this was also our first time staying at an all-inclusive resort. We really enjoyed our stay here. The pros: This resort is located on a great beach! You can walk both ways for miles! The staff were all very pleasant and helpful. We sat in the same area numerous times at breakfast and the waitress in our section was absolutely a sweetie! She remembered what we wanted to drink after sitting there once, and was always cheerful and friendly. The resort had just been renovated not long ago, it looked great, and everything was kept very clean. The food was very good, way better than I expected it to be as I had heard that generally food at an all-inclusive can be pretty bland. The main buffet was extensive, and there was so much variety! There were also 4 other restaurants on premise. We tried all of them and the only one we didn’t enjoy quite as much as the others was the Steakhouse. There were also numerous bars and some of them had food/snacks available. There were lots of activities to participate in if you wanted to. The bands and entertainment they had at night was enjoyable and the singers, actors, and dancers were very talented. Our room was spacious and comfortable. It came well stocked with water, drinks, a shampoo/body wash combo, and hairdryer. The bed was great! The view from our balcony was outstanding and we saw whales and dolphins a few times from there. Even though we had read that free wifi was only available in the lobby, that must have changed since the renovation because we were allowed wifi for 2 devices in our room! The cons: It can be quite noisy here, so if you want a quiet vacation, it might be a bit of a challenge here. There is always something going on and often with loud music to accompany the activity, which is great for families with kids or people wanting lots of activity. The biggest con....Smoking was allowed pretty well everywhere and Is a problem for me as I have allergies. The smoke irritates my air passages and also gives me splitting headaches. Depending on my health this could be a deal breaker when considering this resort again and is the reason I am giving it a 4 star instead of a 5 star.
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Mar 28, 2020
Great vacation!
This is our first time in Riu Vallarta but third time at the Riu hotels chain and we never get disappointed. Everything in this hotel was perfect, great food, clean pools, clean beach, great entertainment day & night. The size of our room was great. First night in our room the drain in the shower was really slow, called front desk and they sent a guys to fix it right way. Great service! Just couple things to improve in this hotel, Steak house restaurant wasn’t good at all, super slow service and not good food. Also the cleanliness of the room, I could see they cleaned the room everyday but did a poor job. (Yes we left a tip everyday and tried to keep it tidy to make it easier to clean) Overall this is a place to have a good time!
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Mar 27, 2020
Fabulous
We stayed here for 11 nights A warm welcome ,speedy checkin. We had booked a junior suit with sea view, room 7069 ..wow and what a view ..the sun sets were amazing . Even saw the dolphins..take your binoculars we did. The room was clean to a high standard ..huge bed .. seating area with small sofa and coffee table leading on to balcony. Excellent shower. Great coffee percolator..fridge stocked with beer ,water Pepsi and lemonade. Iron and ironing board .Free use of safe in wardrobe. Excellent choice of food in main restaurant..and a lovely warm welcome from Jessy ..we made it home so we didn’t need to come and stay x We enjoyed the evening entertainment..have to say we don’t usually watch the entertainment when on holiday...so it must have been good . The beach was fabulous..we made use of the free kayaks and went out on the catamaran which cost 440 pesos. Well worth it . Although towards the end of our holiday we were aware of the extra precautions taking place against the Coronavirus..it didn’t affect our holiday and I don’t believe any off the guest had it . I just want to say a big thank you to the staff and management team for what must have been a very difficult time . I hope you are all safe and well and welcoming guest back soon .