What We Love

  • No reservations needed for any of the restaurants.
  • This palatial paradise has two shimmering pools, plus a prime beachy location. Sun worshippers, you'll be in love.
  • Tucked into a gated, upscale community, the swanky decor here is modern and chic.
  • This Beach Eden is geared for families and adults, so the crowd isn't a rowdy party crew.
  • Weights. Cardio. Stretching. It's going on every morning and afternoon.
  • Dipping into a relaxing steam bath and whirlpool after your stress-smashing workout.
  • Carving out some much needed naptime on the beach. The swaying palms will be your lullaby.

Things to Know

  • Playa del Carmen offers oceans to do nearby: Mayan ruins, shopping, Xaman-Ha Aviary and golf.
  • Beach comb your way up and down the shores. Stop by a neighboring Riu for a free drink or two.
  • The exceptionally friendly staff always greets you with a smile and will pamper you the moment you arrive.
  • RiuLand keeps the kiddos entertained while you book a stress-smashing day at the spa.
  • Looking for some friendly competitions - why not, right? Tennis, ping pong and volleyball are favs.
With a modern vibe and laid-back luxury feel, this beach lovin' destination puts you on one of the prettiest stretches of white sands, where you'll find plenty of loungers for lazy days and water activities galore when you're ready to tap into your adventure-seeking side. Riu Palace Mexico caters to whatever your whims may be. They've got it all - sunshiny, sparkling pools, unlimited food and drink and plenty of ways to kick back in this dreamtastic paradise.

It's Time to Get Your Riu On.


Resort Details


You don’t have to go far for delicious food and drinks, these options have you covered.
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Treat yourself to everything that this resort has to offer and more.
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Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of a minimum $32.57 Mexican Pesos (approx. $1.89 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8131 reviews
  • 5.0 star tripadvisor rating
    Fabulous holiday

    Lovely resort, friendly staff and always on hand to serve you. Food was excellent. The a la cartes could do with varying the menu a bit to mix it up.

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Amazing hotel

    Very clean hotel. The staff is very kind and helpful. The beach is nice too. The bid asset is to have the accessibility to the other RIU hotels in the area too. But the best one is RIU Palace Mexico. Don’t forget to join the Neon party at RIU Tequila! It’s just across the street.

    Jun 21, 2024
  • 4.0 star tripadvisor rating
    Overall pretty good

    Hotel was nice enough but getting to the age it could do with an upgrade. Felt really safe though and could walk about freely. Food was 10/10 for choice and quality. Never had so many amazing steaks in my life! Didn’t have to book the restaurants and could visit as many times as you liked. Particularly liked the Asian restaurant and steak restaurant. Bar staff were super attentive and extremely friendly. Never had to get up to get a drink. Special shout out to German and Paton at the pool bar. Guys were amazing. Entertainment staff worked super hard and always had something going on. Foam party was a particular highlight. One that stood out for us was Tori. Guy knows how to work a crowd and was super talented at what he does. Another shout out to our cleaner Jaqai who kept our room spotless. Word of advice though - avoid ice!

    Jun 20, 2024
  • 5.0 star tripadvisor rating

    Everything was fantastic , thank you very much for a great stay. All you need is more shade around the pool area

    Jun 19, 2024
  • 5.0 star tripadvisor rating
    Wonderful vacation

    This was our third time at this resort. We had a wonderful time. As always, we're thankful for the decoration of a room for our wedding anniversary and we will be back

    Jun 19, 2024