Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availibilty)
- Late Check out (subject to availibility at time of departure)
Complimentry upgrade to next availiable room category ( subject to availibility and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges

Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Tequila.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.   

Snacks and drinks 24 hours a day.  

Regularly refilled minibar and liquor dispenser in the guest rooms. 

In-room safe.  

Free sports, activities and entertainment programme as described. Activities include: kayaking, bodyboarding, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, pedalos ( paddle boats) 

Free use of wellness facilities (gym)  

Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.  

WiFi throughout the hotel. 

Daytime entertainment for adults  

Live music shows & Riu entertainment  

Riu Get Together Party at the Riu Tequila hotel  

RiuLand Kids Club for ages 4-7 and 8-12 

 

Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.                
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

You don’t have to go far for delicious food and drinks, these options have you covered.
OnSite Dining
  • Various Lounges/Bars

    - Ananá
    - La Cumbia
    - La Plaza
    - Las Olas

  • Various Restaurants

    - The Palms 
    - Jade Asian Restaurant
    - Traviata Italian Restaurant
    - Turquesa

Treat yourself to everything that this resort has to offer and more.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas

† Fees may apply

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports †
    Jet skis
    Parasailing
    Waterskiing
    Diving
    Deep sea fishing
  • Non-Motorized Water Sports
    Windsurfing
    Sailing
    Kayaks
    Snorkel gear
    Introductory scuba lesson in the pool
    Paddle boat
  • Pool
    There are 4 pools on-site.  This property has swim-up bars. 
  • Sauna †
  • Spa †
Off-Site Recreation
  • General †
    Access to pickleball court at Riu Palace Mexico 
  • Golf †
    Golf course located within a mile of the hotel.
On-Site Attraction
  • On-Site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8414 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great winter getaway.

    We had a lovely two weeks stay at riu playacar. The hotel is spotlessly clean and the staff are very helpful and accommodating. Our room was good and very quiet as requested. The food was also good , we could always find something we could enjoy at the buffet and tried the restaurants a few times too.The position of this hotel is the best and the beach and ocean are fabulous.

    Feb 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Top- notch Vacation Experience

    This was my 12th trip to Playa. This resort was by far my favorite so far. Great service, comfortable rooms, great beach!

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    2025

    We have been to the Playa area many times, but this was our first time at a Riu. We chose the Riu Playacar. We were not disappointed, everything from check-in to check-out was great. The complex is kept very clean and in good working order. We stayed in room 6122 and Carlos kept our room in fantastic condition Every employee we encountered there were all friendly and helpful. The food was all good quality, we thought the Italian restaurant was the best of all. We would definitely go back.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fabulous holiday at Riu Playacar

    Absolutely fantastic. Super clean and nothing was too much for all of the staff who are very hard working and do it all with a smile on their faces! Big shout out to the lovely Naty, Edgar & Gabriel who served us most days. Francisco and Fernando who kindly entertained my two lads aged 9 & 11 and made it so much fun. Fabulous hotel and grounds and a lovely clean pool. I really enjoyed the aqua aerobics every morning. We loved seeing the wildlife - monkeys/agoutis/coatis/iguanas. Beautiful beach and only a 20 minute walk to Playa Del Carmen so the hotel is in a great location if you fancy a wander. We also visited Riu Tequilla and Riu Yucutan but we were pleased with our choice. A vast variety of buffet food available and we were never once bored of the choices available. Tasty, healthy and nutritious. We have nothing bad to say about our fabulous week at Riu Playacar - thank you all for making it truly special.

    Feb 11, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice beach

    We love the location! Beautiful beach, clean resort and clean pools. Our room didn’t have any type of balcony but that’s ok. Most rooms do. I guess you need to request a balcony. Entertainment was lacking. Last riu we stayed at had pool games etc.

    Feb 11, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $33.94 Mexican Pesos, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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