What We Love

  • The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
  • The rooms have beverage dispensers and a minibar!
  • Free Wi-Fi is available throughout the resort.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
  • Be sure to visit Splash Water World, the resort’s water park, during your stay.
Hotel Promotions
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $1520 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $960 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at hotel at time of check in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes $910 in Resort Credits.
Terms and Conditions:

Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photography - $40 in coupons
Riviera Cancun Golf - $480 in coupons
Jewelry  - $60 in coupons

Additional Information: Details on credits will be given at the hotel at the time of check-in. Credits are per room, per stay. Must be 21 years or older. Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays. Resort credits can be used as discounts on specified select services only. Credits cannot be exchanged for cash. This promotion is subject to availability. Some restrictions apply. *Inclusions subject to changes without prior notice.
Applicable Dates:
Booking Dates: 02 Dec 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Dunamar have full access of the resort facilities at:

• Riu Caribe

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.

Applicable Dates:
Booking Dates: 12 Mar 2025 to 23 Dec 2026
Travel Dates: 12 Mar 2025 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• In-room save.
• Sports, activities and entertainment programme;  kayak, snorkel gear, 1 scuba tryout in the pool, catamaran (license required), bodyboards, pedaloes (pedal boat).
• Free wellness facilities (gym).
• Free entry to the discotheque (drinks included).
• WiFi throughout the hotel.
• Live music, shows & RIU entertainment
• RiuLand kids' club (4-7 & 8-12 yrs)
• All hotel guests are required to wear an ""All Inclusive"" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
Guests can choose from Asian, Italian and variety of additional global cuisines!
OnSite Dining
  • Various Restaurants
    - Asian
    - Italian
    - Steakhouse
    - Kulinarium Restaurant
Enjoy full access to a beauty salon, poolside snack bar, public Wi-Fi and more!
On-Site Amenities
  • All-inclusive meal plan
  • Beauty shop/salon†
  • Continental breakfast
  • Currency exchange†
  • Lounges/bars
  • Poolside snack bar
  • Restaurant
  • Wireless internet connection in public areas

† Fees may apply

The resort offers an on-site fitness center, sauna, pools, and children's programs.
On-Site Recreation
  • Children's program
  • Fitness center on-site
  • Pool
  • Sauna
  • Spa †
  • Steam bath
Off-Site Recreation
  • Golf †
On-Site Attraction
  • Splash Water World Aquatic Park

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 4561 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Good not great

    This hotel is extremely family oriented. 3 family pools and 2 adult-only pools. The room is quite spacious; we opted for an ocean view upgrade. What we got was right above the theatre which is ok but we also feel right in the club from 11pm to 2am. Note to future travellers, ocean view in room 3104, is noisy. Show costumes are quite provocative especially for young children viewing. But the games and karaoke at the theatre before the shows from 6 to 8:30 are awesome. Sargassum. Mother Nature isn’t the hotels fault. However, the fact that the daily morning tractor scoops it to make it so that the ocean takes it back instead of having it picked up by a truck and removed from the premises is absolutely stupid. The beach is ok. There are beach chairs aplenty and quite close to one another. Wish there were little huts instead of shaved down palm trees to hide from the scorching sun. The water slides on the kids side were alright. Pools are extremely shallow and close to pool edge for the speed children come down at. Also, a few kids were knocked over as you can pass directly in front of the slides. Food is a hit or miss. Was not a fan of the à la cartes. I just never am at resorts and prefer the buffet. The snack bar at lunch is great. Right next to the main pool that holds daily games for the entire family. Rooms are made up daily and sheets are changed upon request. Fridges are also stocked daily but for some reason our fridge was so loud it woke us in a jolt at night. We did tell the front desk and maintenance did come but it still makes a ton of noise. Love that the sports bar offer a variety of snacks, drinks and coffees 24/7. The gift shop, although expensive is really nice. The staff do seem overworked and smiles are hard to come by. But when you were greeted with a smile, it changes everything. - The silent disco is a must (Wednesday night) - The neon and white party alternate on Thursday’s. We were there for the neon party - Day trip to Isla Mujeres: book with Scuba Caribe - the cheaper trip gets you the short bus to the marina, snorkeling, 4 hrs on the island and 30 mins of swimming in clear water. The staff is super sweet and attentive. The lost and found is at reception. We were lucky 1/2. Beach lifeguards do not pay attention to anyone. All in all I don’t agree this to be a 5* hotel. I am glad I came but will opt for a different hotel if and when I come back to Mexico.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    awesome

    really good family all inclusive, i recommend eyes close! really clean and activities every hour, only weakness no kids allowed for the gym and spa

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    excellent

    This hotel was truly wonderful and exceeded my expectations. The staff were exceptionally courteous and welcoming. The food was top-notch—flavorful, fresh, and of excellent quality. The drinks were fantastic, and the entertainment was thoroughly enjoyable. I had a fantastic vacation and would highly recommend this hotel to others.

    Jul 02, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING SERVICE!!!!!

    The Hotel Riu Dunamar had amazing service! The bartenders, Willy and Angel, consistently had the vibes at the pool and made it an amazing time! The food and cleanliness was A1 perfection! Definitely going to book again and highly recommend!

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Lovely hotel and staff

    We enjoyed our stay at this Riu. The hotel was lovely, food was good and the staff was friendly and amazing. We also enjoyed the nightly entertainment.

    Jun 28, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.


    Hotel Spring Break Policy - 

    Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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