What We Love

  • The resort has five pools with lounge chairs and umbrellas. Prepare for unbelievable luxury and relaxation!
  • The rooms have beverage dispensers and a minibar!
  • Free Wi-Fi is available throughout the resort.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The Isla Mujeres sea turtle conservation center, the Kukulkan pyramids at Chichen Itza and archaeological ruins are nearby.
  • Be sure to visit Splash Water World, the resort’s water park, during your stay.
Spend the day on Costa Beach or lounge at one of the five shimmering pools at Riu Dunamar. This all-inclusive resort offers plenty of amenities the entire family will enjoy for a memorable getaway!

All-inclusive means a stress-free getaway: food, drinks and activities are all included in the price of your vacay! With RiuLand for the kids, RiuFit for those who want to work out during their time away and plenty of entertainment throughout the day, this resort has something for everyone! Stop by the spa for a relaxing massage and facial or get active with golf or water sports. For those who just want to chill, the spacious rooms offer the best rest and relaxation. Sip on cocktails without a care in the world while at Riu Dunamar. You deserve it.

Property Information

Year Built: 2017
Floors: 5
Room: 740


Resort Details


Guests can choose from Asian, Italian and variety of additional global cuisines!
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Enjoy full access to a beauty salon, poolside snack bar, public Wi-Fi and more!
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The resort offers an on-site fitness center, sauna, pools, and children's programs.
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - 

Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3837 reviews
  • 3.0 star tripadvisor rating
    Disapointing , not first time at Dunamar

    We are at the moment at Riu Dunamar , and its our second visit but the last one . We been here last year and everything was so good that we booked it without doubts this year but it was a mistake . We got upgraded to better rooms for free which was nice . Cleaning and room service is briliant ….. but the rest gone down hill . Always short of towels , have to wait 2 hours to get them so sitting on the deck chairs without towels . Main buffet this time very disapointing . They are not ready for that amount of ppl so always in rush . Fish undercooked , trays are empty , have to waut again to get some food and not what you wabt but what you just can get. Grill restaurant was full when we went so we agreed to wait and were given a buzzer , when table will become awailable they will let us know. We waited from .6.20 to 9 pm and didnt get any invitation so went back and restaurant was half empty . When we asked why no one buzzed for us we didnt get any answers . Looks like they dont like to be busy there . And just forgering that you are waiting for a dinner . The lobby bar barmens are briliant , very hard working guys .

    Jun 21, 2024
  • 5.0 star tripadvisor rating
    Bolero Bar (Felipe’s bar)

    Felipe was the best bartender! We all loved him! This bar had a lot of good bartenders that worked hard and took care of all customers. We enjoyed the drinks and the great hospitality! We can’t wait for our next trip to hotel RIU Dunamar!!!!!!!

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Amazing service

    Amazing service, they know what they are doing and make sure they get you the drink you need, they also are very funny and like to have a good time. They encourage you to drink more and more but in a fun and respectful way. They take their job seriously.

    Jun 20, 2024
  • 2.0 star tripadvisor rating
    Won't be back, would not recoomend

    We were 10 family members for one week. The last night we ate in the Asian restaurant. Four family members ate salads from the salad bar and after arriving home 24 hrs later contracted E. coli as diagnosed by their physicians. Three other members tested positive for Covid. Our resort package included round trip airport transfers. Our return transfer to the airport never showed. We paid $260 to book our own transportation. We requested a refund and the resort transfer company wants our personal bank account information to process a refund. We used a credit card to book the whole trip package but they won't refund back to our credit card. I refuse to give my personal bank account information, which has no connection to this whole transaction, to a foreign entity by email.

    Jun 18, 2024
  • 5.0 star tripadvisor rating
    Karla riu Dunamar

    Karla was beyond amazing. Her service was phenomenal and speedy. I couldn’t be happier with her service. She deserved a promotion! She provided me with drinks every day and always had a smile on her face. She made our family trip the best time ever!

    Jun 17, 2024