Hotel Riu Palace Aquarelle is set to make a big splash when it opens its doors for the first time in summer 2024. The luxurious Riu Palace Aquarelle Hotel is going to have a lengthy list of facilities in its jam-packed locker. Four pools, a waterpark and a kids' pool will sort out the swimmers, while five restaurants and five bars will take care of rumbling stomachs and dry throats. And those are just the starting points. Entertainment for adults and kids will be on the cards day and night, and before we forget – the hotel's pulled right up to an ice-white sandy beach.

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests staying at Riu Palace Aquarelle are able to use Riu Montego Bay facilities. Guests staying at Riu Montego Bay are not able to use Riu Palace Aquarelle facilities.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy - IGroups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 517 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stay at the Riu Aquarelle

    The food was great but a little cold. did not stay warm in the restaurant for some reason. the rooms were very very nice. my room was great. near everything. if i had one bad thing to say it would be that the gym does not open up early enough and when i asked the girls about it, one young one had quite the attitude. people like to work out before 7 am. open the gym either 24hrs or at six in the morning.

    Nov 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun in the 🌞

    Spent 7days all inclusive. Enjoyed all the food that I was able to eat (pescatarian diet). Entertainment was 5 stars. Stayed on the 12th floor oceanview Suite, although the room was perfect, house cleaning was not great and there was water shortages twice or more daily. Many time Whilst in the shower, brushing teeth or in the washroom. For that reason I'll give my overall stay 4 out of 5 🌟 🌟🌟🌟

    Nov 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best experience ever

    The reception desk so very fast and efficient. ICE worked through any issues and made the arrival and anything else we needed a breeze and with a smile. Bar staff was attentive and never let us have an empty glass. If there was something we needed , like reservations or service in our rooms . ICE jumped right on it.

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing resort!

    This resort is probably one of the best I have been to. From the start, they took care of you. When we arrived to check in, we received a welcome drink, with or without alcohol. We arrived with a full bus of people but got through within 15 minutes. Our room, of course, was not ready because we arrived at around 11 am. Rooms are supposed to be ready by 3:00. They took my email address and I was messaged about 1:45. Rooms were great. Clean and spacious. Everything you need. Well stocked. If you need something, just go on the app and ask for it. The app works well. When you want to book a reservation, you need to book the day before. Steakhouse is hard to get. Book first thing in the morning. For my birthday, they decorated my room. We went to the steakhouse for dinner and they decorated the spot were we were seated. When we got back to our room, there was a delicious dessert left for us. I was very impressed and surprised. The food is delicious everywhere. It does take time at the egg station but they are also making for the platters. They make ahead a variety of eggs, boiled , poached, scrambled, omelettes, fried, etc. You don’t really need to stand in line. The staff is the best I’ve ever had. As soon as you sit down, there is someone coming over to serve you. They remove your plates as soon as you’re done. The entertainment staff is amazing. They are friendly and make everyday so much fun. The good morning song put a smile on my face every time. They are so energetic and funny. As they say entertainment-VERY GOOD! There are lots of games and activities throughout the day if you want to be involved or just watch. If you want quiet, go to the beach by the buffet. There are lots of loungers at the beach and if you talk to the lifeguards, they can get you an umbrella if you need it. The beach is rocky. Wear water shoes. I would come back again and recommend this resort!

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellence

    Hotel was new and clean, staff very approachable and food was good. The best part for me was the nightly entertainment...the crowd interaction was A+

    Nov 01, 2024