What We Love
- Keep your tastebuds engaged with delicious global cuisine from one of several onsite restaurants.
- Stay on top of your fitness with complementary access to the onsite fitness center.
- Enjoy a variety of nightly entertainment options, including shows that are perfectly suited for children.
Things to Know
- You can take advantage of complementary 24-hour room service throughout your stay.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- Hotel expansions were initiated in Spring 2018.
Guests will receive up to $730 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, Photography, Shopping and Romantic Dinner. Additional details will be provided upon check-in at the hotel.
Important Information:
Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Guests will receive up to $890 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, Photography, Shopping and Romantic Dinner. Additional details will be provided upon check-in at the hotel.
Important Information:
Guests will receive coupons at check-in. The total of credits is per room for guests 21 and older. Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays. Resort credits can be used as a discount only for selected services. Credits cannot be exchanged for cash. Promotion is subject to availability and can change without notice. Restrictions may apply.
Resort Details
- Kulinarium restaurant(à la carte)
- TacoTwo taco stations "Tiki Taco"
- Various Lounges/Bars
- La Monumental
- Sports Bar
- Bravo
- Ole
- Space
- Ushuaia
- Mezcal
- Tequila
- La Iguana
- Lio - Various Restaurants- La Baja California
- Zashila
- Carusso
- La Mision
- Torote
- El Medano- Grill station "Pepes Food"
Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel for hours of operation and dress codes.
- 24-hour front desk
- Babysitting,Offsite†
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- 24-hour front desk
- Babysitting, Offsite†
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Laundry/Valet service†
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Safe deposit box
- Sauna
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports†
- Whirlpool
† Fees may apply
- Children's program, onsite
- Direct access to a beach
- Fitness center on-site
- General †guest can access to Pickleball court to Riu Palace Cabo San Lucas.
- Hot tubThere are 2 outdoor hot tubs.
- Pool
There are 10 pools on-site. This property has swim-up bars.
Featuring the water park Splash Water World, swim-up bars, DJ pool parties and the foam pool party.
Additional bathrooms in pool areas.
- Sauna
- Spa †
- Golf †There is a golf course located within a mile of the property.
- Motorized Water Sports †Watersports not available on site (available nearby at additional charge).
- Non-Motorized Water SportsAvailable nearby additional fees apply - paid at time of rental.
- On-site EntertainmentLive music, shows or Riu evening program
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12005 reviews
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Jan 16, 2025You get what you pay for
Overall not overly impressed. If you love hot dogs this is the place for you! Rooms were cleaned daily but they often forgot to replace things they took like towels and bedding. States it is 24 hour all inclusive but after midnight the only options are hot dogs. T
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Jan 15, 2025Amazing getaway
The property, amenities, dining, staff and location, were all excellent. One of the cleanest places I’ve ever stayed. Property was also very secure and housed everything you needed for enjoying your stay!
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Jan 15, 2025
Love the RIU Santa Fe
This was our second stay at RIU Santa Fe. It is one of our favorite all-inclusive resorts. What stands out most is the cleanliness and overall beauty of the well-maintained grounds and facilities.
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Jan 14, 2025
Great stay
Great all inclusive resort for a great price. Loved the in room mini bar. Lots of restaurant and bar choices. Several pools. Only wish would have been having foam parties open to all ages.
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Jan 14, 2025
Not what we expected
People are very nice, facility is clean, the grounds are lovely. But the rooms are noisy with their cleaning wagons rattling up and down the halls and I even got a sarinade coming through the air vent in our bathroom. We’ve been disappointed with the restaurants. Most of the seating is outdoor and we’ve definitely had better food. Next vacation we will look elsewhere.
- AdvisoryAll Student/Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. Guest disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not allowed. If a Student/Spring Breaker Group is accepted a. Minimum Age requirement: 21 years of age or older. b. Hotel may request proof of age in the form of passport or official ID
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of a minimum $38.00 Mexican Pesos (approx. $3.00 USD), per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- Check In: 3:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies -
1. Student / Spring Breaker Groups (21 years of age or older) will be accepted ONLY at Riu Santa Fé hotel.
2. All Student / Spring Breaker Group reservations are strictly On Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
3. If a Student / Spring Breaker Group is accepted:
a. The number of rooms will be deducted from the contracted allotments
b. Minimum Age requirement: 21 years of age or older.
c. The Hotel may request proof of age in the form of passport or official ID
d. Each room must submit a signed liability agreement upon check-in.
4. At all other RIU properties Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.
5. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. a. Parties in rooms are not permitted
6. Student / Spring Breaker Groups must comply with any protocols (hotel and government) in place at the time of stay at the hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr25