What We Love

  • No reservations needed at any of the restaurants.
  • The spa, your escape-haven, with treatments that chase your worry right out to sea.
  • The liquor dispensers in your room. You'll never go thirsty.
  • Their mantra that rings true, "Service with Heart."
  • The kids' club with a pool and a playground so you can take a much needed breather.
  • The way the resort is bungalow-style and oh-so beachy. Big points for exterior style.
  • The soothing sauna at the gym - perfect for chilling after your very productive workout.

Things to Know

  • You can share all the cool stuff with the sister resorts except for the restaurants.
  • Don't miss boating to Isla Saona Island - the water, the sand, the everything is unforgettable.
  • There are world-class golf courses you can swing by any time you're craving the green.
  • Epic excursions aren't too far away - Marinarium Marine Park and Altos de Chavon.
  • There are two floodlit tennis courts, but if you aren't up for that, then there's table tennis.
  • Check out Caribbean Street - there's a variety of shops and you can get your dance on at Pacha.
  • Ride the pedaloes aka paddle boats, or ride a horse at Caribbean Cachondeo. Hop on.
  • Water park with slides, tobogans, kids pool, sun terrace and snack bar.

Nestled amid palm groves and coconut palms, this everything-you-want Beach Eden does not disappoint. The beach is beyond epic. The cuisine will wow all the gourmands. The pools are sleek and festive with island refreshers waiting to slay you at the swim-up bar - don't miss the Mama Juanas. You want water sports? Got that. Night time revelry? Got that, too. Notice a theme? Yea, this resort got it all.

Sister Property Privileges - Guests enjoy access to the resort's sister hotels (except for dinner restaurants).

We are proud to support the Punta Cana Promise as part of our ongoing commitment to ensure that True Beach Lovers are safe while traveling to one of the top beach destinations in the Dominican Republic. The Punta Cana Promise reaffirms our commitment to a set of security standards in one of the safest spots in the Caribbean.


Punta Cana - Beach
Punta Cana Airport : 16 miles

Property Information

Year Built: 1999
Floors: 2
Total rooms: 560


Resort Details


You don’t have to go far for delicious food and drinks, these options have you covered.
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Treat yourself to everything that this resort has to offer and more.
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Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - 
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - 
Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 2150 reviews
  • 5.0 star tripadvisor rating
    very nice place!

    I'd recommend this place to everyone. Many pools, fresh towels, clean room, kind staff, many restaurants, great food (big choice), close to the beach, a lot of atractions, many palm trees which make the stay there really good. I felt really relaxed and so happy when i was there. You can take part in many attractions (pool parties, aquapart, activities), people who work there are really nice. Also you can go to every resort there (I think there were 5) and use their attractions as well! Unforgettable moments! 😊

    Mar 22, 2020
  • 5.0 star tripadvisor rating

    This was a wonderful holiday to celebrate our wedding anniversary. The hotel was spotless, food excellent, and entertainment during the day was brilliant. You could join in or just watch. Hand sanitisers were all at the entrances of every restaurant and in the toilets, so we used them all the time.

    Mar 22, 2020
  • 5.0 star tripadvisor rating
    2nd visit just as good

    We stayed here a year ago and were fortunate enough to go again this year. Lovely lovely staff especially Caesar in the MamaJuana restaurant at lunchtimes. Clean and well kept. A beautiful beach. Great food in Mexican, Asian, Spanish and Italian restaurants as well as both buffets. Bar staff very friendly and maids/cleaners all great. Beautiful beach. Fantastic value for money and cannot fault the hotel. Just so sad for them that everything has had to wind down due to the pandemic. I hope they are back to full strength in no time. Plenty of quiet areas if you want them and lots going on if you want entertainment. I would go back again anytime. Probably the best value for money around. Not a european 5 star but nonetheless a really lovely, well kept, welcoming, beautiful place offering everything you need plus that little extra.

    Mar 21, 2020
  • 5.0 star tripadvisor rating

    i have just returned a week early (evacuated) from the Riu Bambu, I have no complaints whatsoever, the Staff from cleaners to management where exceptional, cleanliness was priority, sanitizer on every entrance and exit, the Staff never stopped smiling and nothing was to much for them. The only sad part was leaving early, would recommend this hotel highly, in the face of adversity they were all troopers, well done you lot. TUI should be proud of you. Thank you for making our holiday a happy one

    Mar 21, 2020
  • 4.0 star tripadvisor rating
    Great Resort if You Like to Stay Busy

    We travelled with a large group of friends (10 in total), we picked this resort because it has something for everyone. Our group enjoyed the evening entertainment, the foam parties, pool bar, food and the beach! There is a good selection of a la carte restaurants. The sports bar has a snack bar, not great options. Our room was nice and very clean. The cleaning staff are excellent! The resort is large and the buildings are spread out, if walking is an issue for you, I would recommend you state that when you book to get a room closer to the main building and action.

    Mar 21, 2020