What We Love
- No reservations are needed at any of the restaurants.
- There’s a full calendar of supervised activities for kids ages 4-12.
- Get a bottle of tequila sent to your room for your birthday!
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 30 minutes away from the airport.
- The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
Resort Details
- Various Lounges/Bars- Lobby Bar
- Sports Bar - Various Restaurants- International buffet
- Krystal Fusion restaurant
- Japanese restaurant
- Italian restaurant
- Mexican restaurant
- Grill and steakhouse
- 24-hour room service
- Elevators
- Exercise gym
- Golf,Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- 24-hour room service
- Elevators
- Exercise gym
- Golf, Offsite†
- Housekeeping - daily
- Internet services
- Lounges/bars
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Restaurant
- Sauna†
- Spa†
- Tour/sightseeing desk
- Water sports†
- Internet Access
† Fees may apply
- Fitness center on-site
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Catamarans
- Kayaking
- Snorkeling equipment - PoolThere are 4 swimming pools, one of them with swim-up bar and adjoining Jacuzzi.
- Sauna †
- Spa †
- Steam bath †
- Golf †Golf course located within a mile of the hotel.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Great resort with great location
This was a great resort, very clean and very close to the beach (walking distance). Also, it has a great oceanview almost from all rooms. Only thing that can be improved is we had checked in 2 days in advance, still didn't get the junior suite rooms for the first night. Not sure how that can happen? We got it from the 2nd night of our stay. We got compensation by getting the free spa massage but still we should have got the room we reserved. Second thing that can be improved is food for vegetarian people. Some Middle eastern or Indian food options will be nice or at least veggie/black bean pattie for burger. The entertainment programs were very nice. If they improve on the two things mentioned above, will strongly recommend the resort for anyone.
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Wonderful
This trip owes my husband, and I nothing. This trip was so full of fun and excitement. Amstar rep Many and his co-worker Marcos were all that and more🥳. They made sure that all our excursions were on point and that we had round-trip transportation to everything we did off-site. Thank you guys 👍. The All-inclusive resort was above our expectations. The room was vibrant clean and beautiful. The restaurants served delicious food, and the drinks were non-stop. I give this resort five ⭐️⭐️⭐️⭐️⭐️. I look forward to our next visit. Thank you Riu Pennisula Palace 🙏.
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Summer 2025
Need more asian dishes. Fried Rice... Omlette section was so long that I didn't to wait every morning.
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Amazing time
We had an amazing time, the pools, the ocean, the beach everything perfect and the food was amazing this trip
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Riu Palace Penisula
We were at this resort in late June 2025. IT was a great place to stay. Food was good, drink were cold and delicious. Staaff does a really good job of trying to keep the seaweed off the beach. The sand at the beach was soft and the water was clear . I would stay here again
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN (approx $5) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
- AdvisoryThe Hotel is thrilled to announce the renovation of Riu Palace Peninsula in Cancun, commencing April 6, 2026, with a planned reopening on August 8, 2026. For booking relocations, contact Sales Manager, Antony Ortiz, at aortiz@riu.com.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th, 11th or 16th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
- Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26