What We Love

  • No reservations are needed at any of the restaurants.
  • There’s a full calendar of supervised activities for kids ages 4-12.
  • Get a bottle of tequila sent to your room for your birthday!

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The resort is only 30 minutes away from the airport.
  • The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
At this seaside slice of heaven, you’ll find an off-the-charts beach vacation waiting for you. Riu Palace Peninsula is everything you’ve ever wanted, plus more. The resort is all-inclusive meaning a stress-free getaway: drinks, food and activities are all included in the price of your stay! 

Take a day trip to Isla Mujeres to see the sea turtles or rent a moped or scooter and ride around Cancun. The resort’s rooms offer beautiful views from the balconies or terraces. Celebrating a birthday? A bottle of tequila can be sent to your room! Guests report excellent service that makes them feel like royalty. Don’t forget to head to the spa for the massages, steam baths and saunas or rent jet skis or go scuba diving for an epic adventure. For those who want to get away from the kids, the resort offers adults-only deluxe villas in an adults-only area. Lounge around all you want in peace in quiet. 

The resort also offers the RiuLand program that takes care of the kiddos with entertainment and activities for a family-friendly getaway. No matter if you’re escaping to paradise with the family or your significant other, Riu Palace Peninsula has it all!

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Resort Details

Dining

Indulge your palate with outstanding global cuisine!
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Amenities

The resort offers 24-hour room service, spa / sauna services, an exercise gym and more!
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Activities

Water sports, children's programs and golf courses are just a few of the excellent activities!
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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 8597 reviews
  • 5.0 star tripadvisor rating
    Unforgettable Vacation

    I have had the pleasure of staying at the Riu Palace Peninsula several times in the past few years. The great thing about this hotel is during each stay I have seen improvements in their service each visit especially this time around, so its only fair I share my experience. Quick tip, if you enjoy Riu Hotels its in your benefit to become a Riu Class Member. My experience started a week prior to my stay when the hotels Relations Manager Daniel Orozco reached out to my father and I who is also a Riu class member trying to get some information. Mr. Orozco's mission was to make our arrival process as smoothly and relaxing as possible. Mr. Orozco didn't just succeed he went above and beyond. From the moment we check -in the service was amazing. Pedro the front deck receptionist was very kind and professional. I made a special request with Mr. Orozco and this gentlemen delivered and then some. When I saw my son's expression of joy as he entered our room is a moment I will always cherish. I will always remember that moment and how it made me feel thanks to Mr. Orozco. Our stay was for 8 nights room #822 and #1515 from May 22-30. This hotel has a little of everything for each individuals likings personally I love their beach. The waters are calm especially if your traveling with kids, not all the hotels in Cancun have calm waters like this property and they have drink service at the beach .Plus this hotel has the best beach waiter in Cancun and his name is Cruz. This gentlemen is amazing he always remembers my family and I from our last visits. He is always friendly and provides excellent service. At this property you have several food options to choose from like the buffet, ala carte restaurants, pools side grill, and their 24 hours sports bar which offers a quick bite to eat. My only suggestion would be to expand their room service menu. They also have some good entertainment options like live shows and bands. Now if your into the party life this hotel offers that as well. Four days a week they host Riu Parties at the Riu property next door two parties in the evening and two during the day. That's why I enjoy staying at this hotel they are in a great location on the hotel strip and they have several food and entertainment options . Plus a 24 hours sports bar which if you have been to other hotels in Cancun a 24 hours bar is rare to find. I would like to end this review by thanking those special Staff members that really made my family and I feel at home...Cruz the waiter at the beach, Ishmael and Louis who both work at the 24 hours sports bar and Arturo who is a waiter in the lobby bar. These staff members have always treated us extremely special each time we visit this hotel. I can honestly say they are friends of ours. I would also like to thank the management team, Daniel Orozco Alejandro and Victor Padilla. I had the opportunity to speak with each of these gentlemen and it shows they really care on the guest experience and the service their guest receive at the Riu Palace Peninsula.

    Jun 20, 2024
  • 4.0 star tripadvisor rating
    Great Services, Friendly Staff, and many Events

    The stay and services were amazing. The staff was always very kind and willing to help. The pool parties were a great experience, but a little repetitive. The food was mediocre.

    Jun 20, 2024
  • 5.0 star tripadvisor rating
    Great all inclusive!

    We had a great stay at Riu Palace Peninsula. We stayed in suite with balcony jacuzzi with amazing views. I loved the ease of making requests through the app. The food and drinks were flowing throughout our trip. Being able to visit other Riu resorts was nice. We were celebrating our anniversary and they set up our room with roses, dessert, and champagne. Will definitely be visiting Riu resorts in the future.

    Jun 19, 2024
  • 4.0 star tripadvisor rating
    All and all ok

    This is my 9th resort in cancun so ill try to rate as honest as possible. I’m l literally here right now sitting in the sports bar and been here 5 days with a few to go. The property is spotless and very nice. The staff is well trained and does a great job. The food is average at best and believe me I’m not a picky eater. My wife and kid liked the buffet. Myself i basically cereal and fruit for breakfast and salad for lunch because i couldn’t hardly eat the rest. Im also used to being able to go to any restaurant in the resort for lunch but here only buffet and Italian restaurant is open. The pools are clean and the temp seems to be regulated so they were always comfortable. Restrooms are no where near the pool so you have to hike to the bathroom each time. I will never understand why resorts build pools and serve drinks all day without making restrooms as close as possible. Make sure to bring a yeti so you can get a big drink and stay cool the entire time. They do nightly shows and we went to a few and have entertainment at the pool daily as well. They do big parties next door a few days a week but we did not go because we had our 13 year old son. Also we could hear and see it from the beach and it’s not my thing, basically bad techno music thumping at full volume. The sports bar is open 24/7 and has finger food if you’re drunk enough to eat it lol. A few pool tables but it cost $3/game usd to play which is kinda bull for an all inclusive. All in all of all the resorts i been to here i would put it in the top 5. That being said, i would only come back if it was in sale. I guess for me it’s the food that was the breaking point. Usually i don’t want to leave but on this trip i cant wait to get home and eat any where!!!! Also i admit im getting more picky the more resorts i go to and see how it can be. If this is your first time and you get this place on a deal, pull the trigger. You wont be as picky as me lol. Also the service in Mexico compared to anywhere else is no competition. Seriously you are treated like a king.

    Jun 18, 2024
  • 5.0 star tripadvisor rating
    Riu palace Peninsula 06/2024

    Amazing Resort ,I traveled a few times to Cancun and this is the best hotel so far.I stay in on the villas adult only . Rooms spacious,super clean great housekeeping service. Great restaurants,with the villa’s reservation u get a different bracelet color ,with that bracelet u have a extra restaurant ,also can make use of others Riu properties from 10:00 am to 5 pm,I have a private adult only infinity pool in front of your room ,jacuzzi on the balcony and inside your room. About restaurants great service amazing food,buffet a little bit crowded,love the steak house ,lobster on the menu,at the Italian restaurant ossobuco is the star with lamb shops. Sport bar amazing 24 hours ,good breakfast Is a great place for kids also ,a lots of activities like foam pool party,daily early night shows,Xbox competition on the main teather very important the beach is like a pool good for all ages no big waves very call . My only complaint is about Tobago bar by the beach after 8:00 pm they aloud people and families from next door resort Hotel Faranda Maya caribe , to access the hotel ,they have a green color bracelet. Also security guards let them pass to consume for free for what other people pay for it’s not right.

    Jun 13, 2024