What We Love
- No reservations are needed at any of the restaurants.
- There’s a full calendar of supervised activities for kids ages 4-12.
- Get a bottle of tequila sent to your room for your birthday!
Things to Know
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- The resort is only 30 minutes away from the airport.
- The Mayan ruins are on-site and nearby at Chichen Itza. For history buffs, it's a great dose of antiquity.
LocationCancun - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Maid: Included in vacation price.
Bellman: Included in vacation price.
*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*
Customer Ratings & Reviews
TripAdvisor Traveler Rating6854 reviews
This Hotel is Amazing and all inclusive. They had 7 restaurants to chose from They treat you like Royalty from the minute you walk in. The facility was very clean. The staff is constantly cleaning. Staff constantly approaches and go above and beond asking if you need anything. The atmosphere was amazing, and fun. They had a theater where they had live entertainment. You have access to all of the Riu hotels and their Restaurants. There were adult only cabanas, a foam pool party, kids pool, and a pool with swim up bar. I always use the Riu chain Hotels. I highly recommend this hotel.
We were looking for a different hotel to stay out this year.....after browsing several we the Riu in Cancun......there are four of these hotels, the one I really liked was RIU Peninsula......5 restaurants available for dinning.....had one of the best steaks in Mexico at the Steak House.......hotel is large and accommodating....staff is very friendly........4 pools outside with a great swim up bar and there is plenty of room on the beach......activities going on at the pool and entertainment each night either inside or out........the virus is shutting everything down in Mexico now....we plan to return there next season
A beautiful resort!
We spent time selecting our resort and are glad we settled here. It is a beautiful facility, the staff was engaging and welcoming, our rooms were nice but not perfect, however, the response to issues (shower didn't drain and ceiling leak) was immediate with repairs made at our convenience - more then I can say when that happens at home! Lots of great food options - so much good food! We took advantage of the "Palace' status of our resort by visiting the other Riu resorts nearby and enjoy the inclusive drinks. Tips: Communicate with your housekeepers. They want to work at your convenience. Bring cash - the ATMs only dispurses Pecos... lots of $1 for tips, the working staff can make the change for higher bills. But use your credit card when you can - it's the best exchange rate. Know that the local vendors are EVERYWHERE!!! Plan for it. There are no escaping buying opportunities Do excursion shopping/comparisons ahead of time - but buy in person, prices are negotiable, ask about add-on fees!
Our favorite resort!
This was our fifth time at this resort. We have had a lovely experience every time. They no longer are offered through Costco so this time we booked through Cheap Caribbean. Through Costco we always got a few extra perks that were not included this time (champagne and strawberries amenity). We were here right before the covid outbreak really took off but we noticed extra precautions like huge bottles of hand sanitizers everywhere, etc. This resort is always spotless and you see staff cleaning constantly. We have been to many resorts but Riu Palace Peninsula is our favorite and we will return. Best part of the resort is their friendly and attentive staff... nowhere will treat you better than here.
Riu Palace Peninsula - excellent
Every member of staff did their utmost to make our stay fantastic and they succeeded. The room, meals and drinks were all what one would hope for. There is also an excellent choice of restaurants. Only negative is the poor beach.