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Dreams Puerto Aventuras Resort & Spa

Mexico - Riviera Maya

Our Rating
1-800-220-3488
3 Nights with Air from $569 All-Inclusive
Info Customer Reviews Questions & Answers

Put yourself here: you are in the Yucatan peninsula on a pristine beach perched under a palapa working on some serious r ... More

Customer Rating 427 Reviews
Value
 
4.0
Service
 
4.4
Beaches & Pools
 
3.8
Dining Options
 
3.8
Room Comfort
 
4.0
4 out of 5
"I can not say enough about the Staff. They were so accomodating to us. This hotel met our every expectation. The Fire and water show was amazing. There was always staff walking around to refill a drink..." – TR136
385 out of 505 (76%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
4.4
Beaches & Pools
 
3.8
Dining Options
 
3.8
Room Comfort
 
4.0
4 out of 5
"I can not say enough about the Staff. They were so accomodating to us. This hotel met our every expectation. The Fire and water show was amazing. There was always staff walking around to refill a drink..." – TR136
385 out of 505 (76%) customers would recommend this product to a friend.
Rusted lamp Beach right in front of hotel Pool area Rappelling Kids having fun on the beach Cliff Jumping Fun activity on the ocean Anniversary Dinner relaxing Dolphin Push SO FUN Room part of the beach Dreams Puerto Aventuras Ocean side view from room 11/15 Dreams Puerto Aventura Resort Pool on Adult side Our view from room-Dreams Ocean view Explorer's Club activities Salt water pool ocean view Best trip! Original price being crossed off and relabeled Blocked view Movie on the beach Beach view from r room View from Balcony Amazing view Presentation of desserts, yum! Portions of food were small main pool Original price vs adding their own price Constant_Seaweed View from our hotel room This was the beach Room curtains. Tulum Carlos Riviera Maya drinks by the Ocean Pool natural rock pool Dreams Puerto Adverturas Resort & Spa -Beach How can you not love that sunrise?
All Customer Reviews
1-4 of 427 reviews. Sort by
April 19, 2018
Great Times at Dreams Puerto Aventuras

We had 9 people in our group, celebrating my friend's birthday and we had a great time. The resort is very clean and the staff could not be friendly. We were on the fifth floor and had a beautiful view. There was lots of seaweed in the water, but that is mother nature and cannot be controlled. The staff was out there every day, all day in the heat racking up the seaweed. Some days were better than others. World Cafe which is the buffet restaurant was only good for breakfast, not lunch nor dinner was good. Oceana, the portions are so small and food was cold Mexician restaurant was not good. Italian was okay and we did enjoy the seagrill. The burgers and hot dogs were good at the outdoor grill. The Beatles and Elvis show was entertaining and we had alot of fun in the nightclub dancing the night away. We also took a walk to the marina which was very nice as well. Transfers to and from the hotel were great and right on time. We did 1/2 day trip to Tulum which was very interesting and beautiful. We took a taxi to Carmen de Playa and walked around the shops and had dinner there, alot of fun. Overall we had an amazing time.

Tulum Dreams Puerto Aventuras
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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New York
Age: 55-64
Travel: 1-2 trips/year

April 18, 2018
Dreams Resort not worth the money

Husband had to get up at 4:30am just to get 4 chairs at the pool or beach because there was never enough available. The beach was covered in excessive sea weed during the entire week. The room that fits a family of 5 was not what I expected, I could have let me son sleep on any sofa anywhere and it would have been the same. Our phone never worked the entire week in our room. They do not have a accurate listing of daily activities. The app was wrong which restaurants were open 3 out of 7 nights. The beach is extremely small! I have traveled to 5 all inclusive resorts (none of them were other Dreams resorts) and this one was by far the smallest beach and it is built on a cliff of rock that you occasionally will stub your toe on edges sticking out of the sand. Not sure how this resort compares to their others but I would not stay at this resort again. The 3 main things that I look for in a resort are beach, a good nights sleep and great food. Well that did have the great food but missed the boat on the other 2. The beds were uncomfortable and appeared to be more the size of a double vs a queens size.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
1.0
Dining Options
 
1.0
Room Comfort
 
1.0
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From: Clarkston, MI
Age: 45-54
Travel: 1-2 trips/year

April 17, 2018
Great resort!

Despite reading reviews before we left and feeling uneasy about our decision, this resort was perfect for us! Everyone was super friendly and welcoming. It was very clean. The food was excellent! We purchased the preferred package and were very, very happy with it. The view of the ocean from our room was amazing. We had massages on the beach which were so awesome. I would highly recommend it! We stayed at the resort our entire stay Saturday to Thursday and there were plenty of activities to do. We have stayed at a lot of resorts and this one definitely ranks at the top of our list!!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: WI
Age: 35-44
Travel: 3-6 trips/year

April 16, 2018
Awesome week!

Just returned from a girls week at Dreams Puerto Aventuras and we had an awesome time! I can't say enough about the staff at this resort, they were incredible. A special shout out to the entertainment staff, Giovani, Erik, Monica, Alberto, Mitzi...they all were so much fun and never ran out of smiles or energy! While there was still a bit a sea weed issues in the area, the staff did an amazing job removing it as fast as it rolled in and we were able to access the beach for swimming. The beach/bar wait staff, never let us run out of drinks and always remembered our special requests. The beds were very comfortable and rooms well maintained by maid service. We ordered breakfast every morning from room service to enjoy on our balcony and it was delivered on time and set up for us...such a relaxing treat! After reading so many negative reviews prior to our visit...I really can't imagine they were referring to the same resort, or maybe some people just like to complain. All activities/entertainment and restaurant times can be seen on the TV in your room and are posted on TV screens by the elevators, so there was never a question. Be sure and try the Mayan coffee at the EL Patio restaurant, it was not only delicious, but a show in itself! The resort is smaller and older, but we were aware of that when booking and I can honestly say, it is very well maintained. The lack of straight 5 palms on the review are only due to some personal preferences and did not affect the enjoyment of our vacation, such as would prefer some drawers for clothes, double sinks in vanity area, main pool just a bit deeper and larger, and a little larger variety in buffet (but we really never needed to go to buffet for dinner options or lunch), For lunch we enjoyed the outside grill, Sea Side grill and special beach buffet and Chef paella demonstration was delicious! I only mention those things because I do look at reviews before I book and appreciate honest reviews, and it is only small differences that I don't give it straight 5's. It was truly a week of paradise and I would not hesitate to return. We booked and arranged all transport with Cheap Caribbean, and everything went perfectly smooth, as well as many other past vacations booked with them...never a worry!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Roanoke, VA
Age: 55-64
Travel: 1-2 trips/year

Room Information

Dreams Puerto Aventuras features 305 luxurious guest rooms and suites offer magnificent views of the turquoise Caribbean Sea or the marina. Each room comes appointed with satellite TV, a balcony or patio, daily restocked mini-bar, full-sized baths with showers, concierge and 24-hour room service.

Room Details

Deluxe Garden View
Hotel/Studio Unit Details

Deluxe Pool View
Hotel/Studio Unit Details

Deluxe Dolphin View
Hotel/Studio Unit Details

Family Garden View
Hotel/Studio Unit Details

Deluxe Ocean View
Hotel/Studio Unit Details

Family Deluxe Pool View
Hotel/Studio Unit Details

Family Deluxe Ocean View
Hotel/Studio Unit Details

Honeymoon Jacuzzi Dolphin View
Hotel/Studio Unit Details

Preferred Club Dolphin View
Hotel/Studio Unit Details

Honeymoon Jacuzzi Ocean View
Hotel/Studio Unit Details

Preferred Club Ocean View
Hotel/Studio Unit Details

Preferred Club Family Ocean
Hotel/Studio Unit Details

Deal of the Day Room (Non-Refundable)
Hotel/Studio Unit Details

What's to Love

The sparkling champagne and icy towels that clear out your travel cobwebs.

Swimming with the darling dolphins at the Dolphinarium. (They kiss & handshake, too).

The suites with swoon-worthy views of teal waves, dolphins or manicured gardens.

The comfy beds and even comfier bathrobes and slippers.

Turndown service each night with chocolates. Sweet dreams.

The private white sand beach with the 30-person Jacuzzi. Woot!

Explorer's club (kids 3-12) with everything from sand castle contests to Plant a Tree & Corn Harvest Project.

Red Cross certified staff supervise the aforementioned club. A relief, right?

Parents get a pager from the Explorer's club, should they be needed for anything.

Treatments like the Post-Sun Exposure Soothing Facial and Chocolate Body Wrap. Delish.

The Stargazing Rock 'n Roll party. Aahh-mazing stuff.

Dining by the ocean with only the stars and candles to light your night. There's a fee, but life is short.

 

What We'd Change

The resort's beach offers shallow waters so, while you won't be wave-surfing here, bring your snorkel gear and splash into the crystal-clear waters and explore the amazing coral reefs.

 

Why You Should Go

It's 60 miles from the airport, but once you get there you'll be glad you're tucked away.

Upgrade to the Preferred Club, get free access to wet areas of the spa, afternoon hot and cold hors d' oeuvres, and more.

To take in some antiquity, the majestic Mayan ruins of Xcaret and Tulum are a fun excursion.

It's only 15 minutes south of the beautiful Playa del Carmen.

You get a complimentary round at the Riviera Maya Golf Club through Dec. 23, 2017. Schwing.

Rent a scooter/moped and do some exploring.

Set sail with Catamarans, windsurfing, snorkeling, sailboats and kayaks.

Channel your inner artiste with painting and ceramics.

Check out the euro-bungee and ocean trampoline, then bounce on over to the mini golf course.

Work on your beach bod with aerobics, water aerobics and yoga.

There's Intro to Scuba in the pool - FREE!

Mix things up with dance, cooking and Spanish lessons. Learning is fun, even on vacay.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Cribs Available on Request
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Playground
  • Roll-Away Bed (on request)
  • Scuba Certification ($)
  • Snorkeling
  • Swim-Up Bar(s)
  • Swimming Pool(s)
  • Whirlpool/Hot Tub
  • Windsurfing
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Sauna
  • Steam Room
  • Dance Classes
  • Spanish Lessons
  • Medical Services ($)
  • Ping Pong
  • Billiards
  • Non-Smoking Rooms (on request)
  • 6 Restaurants
  • 5 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Nightclub
  • Multilingual Staff
  • Spa ($)
  • Yoga
  • Beach Towels
  • Catamarans
  • Wedding Services ($)
  • 24 Hour Room Service
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • DVD/CD Player
  • Watersports Center ($)
  • Free Parking
  • Introductory Scuba Lesson
  • Beauty Salon ($)
  • Evening Entertainment
  • Euro-bungee
  • Ocean Trampoline
  • Dive Shop ($)
  • Tennis Court(s) ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Jet Ski Rentals
  • Kayaking
  • Marina
  • Mayan Ruins
  • Motor Boat Rentals
  • Nature Park(s)
  • Nightlife
  • Sailing
  • Scooter/Moped Rental
  • Scuba Diving
  • Shopping
  • Snorkeling
  • Water-Skiing
  • Windsurfing

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Dreams Puerto Aventuras Resort & Spa

5 Carretera Chetumal

+52 98 48 75 3000

Hotel Description

Dreams Puerto Aventuras Resort & Spa: Dive In and Swim with the Dolphins

Put yourself here: you are in the Yucatan peninsula on a pristine beach perched under a palapa working on some serious relaxing. Your kids are busy as bees building a sand castle. You look out to a teal ocean, no cares in the world, and know you could stare at these blue hues forever. Soon you and your young ones will head over for a meeting with some important friends - the dolphins, at which point the magic will begin.

But here, the magic never stops.

Dreams Puerta Aventuras Resort and Spa has everything you have ever wanted in an all-inclusive family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

There are six spots to please and tease your taste buds: continental cuisine buffet-style, delectable Mexican, international specialties, grill with steak and other specialties, Italian, fresh gourmet seafood, a grill with a snack bar and brick oven for pizza, and of course, Coco Cafe for those teas, coffees and pastries you must have on vacay. Nom nom nom. Bonus: At one stellar restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

World Cafe
Type: Buffet
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6pm-11pm
Description: Air-conditioned buffet restaurant serving a variety of international dishes. Theme nights.
Dress code: Casual. No sleeveless shirts for men.

Portofino
Type: Italian
Hours: Daily, 6pm-11pm
Description: Air-conditioned a la carte restaurant. Outdoor service available on the terrace.
Dress code: Casual. Long pants for men.

El Patio
Type: Mexican
Hours: Daily, 6pm-11pm
Description:
A la carte restaurant.
Dress code: Casual. No sleeveless shirts for men.

Oceana
Type: Seafood
Hours: Daily 6:30pm-11pm
Description: Adults-only, a la carte restaurant with views of the marina.
Dress code: Casual. Long pants for men.

Seaside Grill
Type: Grill
Hours: Lunch- daily, 11am-5pm; Dinner- daily, 6:30pm-11pm
Description: Beach-side restaurant with terrace serving burgers and hot dogs.
Dress code: Casual. No sleeveless shirts for men.

Gohan
Type: Sushi
Hours: Daily, 6pm-11pm
Description: Stop and grab some sushi at this a la carte sushi lounge.
Dress code: Casual

Barefoot Grill
Type: Light fare
Hours: Daily 11am-6pm
Description: Burgers and hot dogs served beach side on outdoor terrace.
Dress code: Casual

Sip, Savor & See
The Sip, Savor & See package is now available at Dreams Puerto Aventuras Resort & Spa and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Dreams Cancun Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun for a total of 35 dining options. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. Offer includes dinner and entertainment and guests can use facilities of the resort they are visiting from 6pm-1am. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

At these five bars, every hour is happy: beachside, swim-up in the adults-only pool and a swim-up by the family pool. Plus there's a sushi bar and a nightclub/music lounge where you can get your drink on.

Manatees
Swim-up bar. Daily, 10am-6pm.

Sugar Reef
Poolside swim-up bar. Daily, 10am-11pm with swim-up service from 10am-5pm.

Barracuda
Beachside bar. Daily, 11am-5pm.

Desires
Sports bar with lounge ambience. Daily, 6pm-1am.



BEACHES AND POOLS

The epic, private beach has a 30-person Jacuzzi and palapas for your chillaxing pleasure. And there are two gorgeous, refreshing pools, one of which is adults-only. Life is good.

SPORTS/ACTIVITIES

Water

  • Kayaking
  • Snorkeling
  • Windsurfing
  • Introductory scuba lesson in the pool
  • Catamaran sailing
  • Ocean trampoline
  • Water aerobics

Available for an additional charge:

  • Dolphin Discovery
  • Swim with Dolphins Experience

Land

  • Euro-bungee
  • Beach volleyball
  • Bocce ball
  • Dancing, cocktail-making, cooking, Spanish and other classes

Available for an additional charge:

  • Tennis nearby
  • Painting and ceramics

Golf
Dreams Puerto Aventuras Resort & Spa guests can enjoy a complimentary round of golf at Riviera Maya Golf Club. Fees apply for premium tee times and cart fees.
Dress Code:
Men: Collared shirts and mid-thigh (non-denim) length shorts.
Women: Appropriate golf attire, no bathing suits.



INTERNET

Dreams Unlimited Connectivity offers free Wi-Fi in all rooms and public areas. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app also offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather from your fingertips!

SPA SERVICES

Dreams Puerto Aventuras Resort & Spa offers world-class spa services providing the ultimate in pampering for an additional charge. Services include:
  • Body treatments
  • Relaxation area with fountain and fresh-fruit juice bar
  • Steam bath
  • Sauna
  • Outdoor Jacuzzis
  • Outdoor massage palapas
  • Facial treatments
  • Full-service beauty salon
  • Soothing, indoor massage rooms
  • Teens' and kids' spa treatments


WEDDING/HONEYMOON

The resort offers a variety of wedding services and honeymoon packages. Please contact the resort directly for more information.



CHILD CARE

The Explorer's Club at Dreams Puerto Aventuras offers supervised activities exclusively for children 3-12. Daily, 9am-10pm. Activities include:
  • Sandcastle competitions
  • Arts and crafts
  • Big-screen movies on the beach
  • Ocean trampoline
  • Climbing wall
  • Euro bungee
  • Game room
  • Large playground with tree house
  • Weekly campout adventure


ADDITIONAL INFORMATION

Location
Dreams Puerto Aventuras is located 15 min south of Playa del Carmen in Puerto Aventuras, on a private beach north of the Mayan ruins of Xcaret and Tulum; 60 min from Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week Policy
In observance of Holy Week, some resorts in the Dominican Republic, Mexico, and Costa Rica may put limits on the use of motorized water sports, and loud music.

Awards
Best Hotel Chain in Mexico - Travel Weekly
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room category you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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