Situated on the longest stretch of beach on the island, Dreams Cozumel Cape Resort & Spa - All Inclusive puts guests in a beautiful tropical oasis, just minutes from the island’s biggest attractions, including the Mesoamerican coral reefs and the ruins of San Gervasio. With a stunning and contemporary architectural design, Dreams Cozumel Resort & Spa holds 154 Preferred Club suites, luxuriously equipped with modern décor. Swim-out suites offer the perfect way to relax poolside from the privacy of your room. A large inventory of suites also offer stunning ocean views, so guests can appreciate the wondrous natural beauty of Cozumel. 
Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la  carte  restaurants,  one  buffet  and  four  relaxed  bars  and  lounges  where  guests  will  find everything  from  kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone  is seeking midnight snack, room service also offers convenient and delicious dining options. 
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with  video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.

Property Information

Suites: 154

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Resort Details

Dining

The resort offers Mediterranean, Asian, Italian and other delicious cuisines.
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Amenities

Enjoy a full-service spa, room service and so much more during your stay.
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Activities

Entertainment includes a variety of swimming pools and non-motorized water sports.
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General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 401 reviews
  • 3.0 star tripadvisor rating
    Good, not great but with opportunity to improve!

    Overall it was a good experience, just nothing super special like we expected with the "Luxury" promise. A/C in first room had serious mold issue that made my wife sick within minutes and me a bit later. Had to turn off A/C first night and crank fan just to get through the night. They swapped rooms promptly the next day - which was great and 2nd room was night and day better. Never received welcome basket as part of Preferred Club... asked 3 times, still nothing. Ordered special chocolate covered strawberries and bubbling wine for our 25th anniversary for check-in and it never arrived even after asking about it... they said Wed... then Friday and never showed. Asking for refund. Overall the resort is nice, just not great. Bar selection is good... no bourbon, limited whiskey and avg scotch. Wine that's included is avg at best and often served hot (due to outside temps) so we had to ask for it chilled. Anything but the house merlot or cab required an up charge. Should have a couple options at the "all-inclusive" package before upcharges. Felt a cruise ship covers this area better and some other all-inclusive resorts we've been too in the past. Food was very good overall - buffet had a good variety but didn't change too much so got boring after 3rd day. Breakfast was very good. Dinners at the restaurants were good - food is very good but service was extremely slow. 2.5-3 hrs. for a meal is too slow. Hopped over to Secrets for a couple nights - much better service - prompt and the food was very good like Dreams. Same wine/bar. Rooms need some work - shower floor doesn't slope to drain so water spreads around glass wall even with towels. Tile leaked by toilet from water upstairs seeping through the walls. Saw mold by light so thinking moisture/water from above in between. With high-humidity location... can see this happening especially with people leaving sliding door open with A/C cranked.... tough situation but take time to inspect/clean these areas especially the A/C would go a long way. Many in our group said musty smell got to them after a couple days. More maintenance here? Overall a good trip... but have stayed at better locations before.

    Jun 20, 2024
  • 4.0 star tripadvisor rating
    Beautiful Oceanside Resort - ask for room 3414 B!

    We had a small problem with the first room we were given (not the view we expected and no working TV). However, the management and staff worked very hard to recover the experience and they turned the rest of our trip into a fantastic experience. We ended upgrading to the best room in the entire resort the second half of our stay and I couldn’t have asked for a better view and beauty of the resort. The staff were incredibly friendly and went out of their way to ensure the guests were happy. The food was only ok but to be honest, we went for the experience of the beach and beautiful island so it wasn’t a big deal to us. We tipped often but did not see many other guests tipping which seems unfair. They truly do have some GREAT employees and the beach, the swim out pools, and rooms were kept up very well. They even made sure to bring drinks to us while enjoying our swim out pool room side each day!

    Jun 16, 2024
  • 1.0 star tripadvisor rating
    Terrible Resort

    This is definitely a 2 star resort. The food and drinks are disgusting and I am not a very picky person. We were a group of 20 and not one of us was satisfied with the food or drinks. The rooms were very modern an housekeeping did a great job with cleaning. The grounds were okay but an animal of some sort had bowel movement on the walkway and it stayed there for days as people walked in it and tracked it all over. This was not a good vacation spot and I will not be returning.

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    Friendly, comfortable, family fun!

    The friendliest staff I have ever encountered while traveling. It was clean and modern. Manuel with entertainment kept us busy when we were at the resort. Javred was our favorite waiter. Marco made sure we always had what we needed. I could go on and on. It was a great trip!

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    Dreams Cozumel - Family Vacation

    We had a great family trip to Dreams Cozumel Cape Resort. The staff was so helpful and friendly. The rooms were very nice and clean. The resort itself is smaller (which we loved) but it is beautiful, the beach was amazing and always so nice and clean. You also can visit the sister resorts next door, so you have more restaurant choices. We loved it and can't wait to go back!

    Jun 10, 2024