These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
All Preferred Club rooms offer the following additional amenities and services:
•Preferential status and amenities
•Preferred Club suites in premium locations with amazing resort side ocean views.
•Upgraded bath amenities
•Bathrobes and slippers
•Upgraded mini-bar service (refreshed daily)
•Pillow menu available upon request
•Complimentary newspaper in-suite (English or Spanish) upon request.
•Both rain shower and telephone shower heads
•Bluetooth connected speakers in the bathroom
•Daily maid and turn down service
o Access to private Preferred Club Lounge (7:00 AM - 11:00 PM)
- Oceana (5:30 AM - 11:00 AM)
- Portofino (5:30 AM - 11:00 AM)
- Bluewater Grill (7:30 AM - 10:30 AM) - Exclusive to Preferred Club
•Special concierge service
•Personalized check-in and checkout
•Daily continental breakfast service
•Afternoon hot and cold hors d’oeuvres
•Exquisite desserts and fine liquors
•Complimentary business center
•Exclusive dining privileges
•Daily á la carte breakfast in Oceana restaurant
•Private Preferred Club beach area
•Beachside waiter service
•Bali beds available (additional costs apply)
•Beach concierge service
•Exclusive spa privileges
•25 min. back massage in a shiatsu chair at Dreams Spa *
•Additional 25% discount on spa treatments **
* One per person per stay (maximum for 2 guests, 16 years and older).
**Not combinable with any other promotions or offers.
** Added value’s are not combinable with same added value’s of other promotions.
Unlimited -Luxury Inclusions program includes the following amenities:
Limitless access to gourmet à la carte dining options without reservations required
Unlimited international and domestic top-shelf spirits
Unlimited natural fruit juices and soft drinks
Pool and beach wait service
Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
Daily maid service
Endless daytime activities and live nightly entertainment
Theme parties, oceanfront bars and entertainment venues
No wristbands required
Unlimited-Luxury Inclusions!
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Bar/Lounge
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.
Barracuda - Barefoot beach bar with magnificent views
Desires - Sports bar during the day, disco with live music and dancing at night.
Sports bar & Disco (Adult only)
Sports Bar: Disco (Manatees)
Rendezvous - Lobby bar
Showtime - Theater bar (This bar is subject to the entertainment schedule) Open for events only
Sugar Reef - Located at the pool area
- Barefoot GrillCasual grilled favorites served poolside
- Bluewater GrillSteakhouse. Outdoor seating available.
- Bordeaux
Elegant French cuisine. For Adults only (minimum age of 16 years old)
- Coco Cafe / Dolce Ice Cream Parlor
Open 24 hours
- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
- Delicious ice cream with a variety of flavors
- Dress Code: Casual
- El PatioÀ la carte Mexican food served in a friendly atmosphere with traditional dishes
- Himitsu
À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.
Hibachi tables for show cooking, under reservation with Concierge.
- A la carte Pan-Asian cuisine with Japanese specialties.
- Teppanyaki/Hibachi Experience - Live show cooking.
- Specialized chefs prepare your meal in front of you with theatrical techniques and impressive culinary skills.
- Interactive and entertaining experience, ideal for families and groups. Approximate seating capacity: 130
- *Teppanyaki/Hibachi tables require advance reservation with concierge due to high demand. We recommend booking at check-in. Subject to availability.
- Oceana
- A la carte breakfast and Seafood specialty for dinner
- Daily a la carte breakfast available for Preferred Club guests
- Portofino
À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- World Cafe
A buffet-style restaurant serving international specialty items and classics
- Late night bites available
- Approximate seating capacity: 288
- Dress Code: Casual
- Junior Suite - Deal of the DayBedding: 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 3 children, 4 total.- Air conditioning individually controlled in room
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- TV
- Junior Suite DoubleBedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- Junior Suite Tropical View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Tropical View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Partial Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Partial Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite Swim-Out Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Junior Suite Swim-Out King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Ocean View Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Ocean View King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Junior Suite KingBedding: 1 king bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Junior Suite Partial Ocean View KingBedding:1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Master Suite Ocean view
View: Ocean view
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Governor Suite
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Ocean Front DoubleView: Ocean view
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits: 4 adults, 4 Total.
- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Family Junior Suite Ocean ViewBedding: 1 King bed and 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 2 children, 6 total.- Air conditioning individually controlled in room
- Alarm clock
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- Minibar
- Safe
- TV
- Wireless internet connection
- Preferred Club Master Suite Ocean FrontBedding - 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 2 children, 4 total.- Air conditioning individually controlled in room
- Alarm clock
- Bathroom amenities
- Ceiling fan
- Coffee/Tea Maker
- Hair Dryer
- Iron
- Ironing board
- TV
- Preferred Club Family Suite Ocean ViewBedding - 1 King bed and 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 6 adults, 2 children, 6 total.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Coffee/Tea Maker
- Hair Dryer
- Iron and Ironing Board
- Safe
- Telephone
- TV
- Wireless internet connection
- RUN OF THE HOUSEBedding: 1 King bed or 2 Double beds.
Bedding requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 3 children, 4 total.- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Swim-Out Double
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Junior Suite Swim-Out King
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 0 children, 3 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Preferred Club Presidential suite (145m2)
Bedding: 1 King bed.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits: 3 adults, 4 total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- Accessible rooms*
- All-inclusive meal plan
- Babysitting*
- Business center*
- COVID test onsite
- Currency exchange*
- Exercise gym
- Golf,Offsite*
- Laundry/Valet service*
- Meeting rooms*
- Accessible rooms*
- All-inclusive meal plan
- Babysitting*
- Business center*
- COVID test onsite
- Currency exchange*
- Exercise gym
- Golf, Offsite*
- Laundry/Valet service*
- Meeting rooms*
- Pool
- Tour/sightseeing desk*
- Water sports*
- Wireless internet connection in public areas*
- Please contact the hotel for additional information.
* Fees may apply
- Children's programExplorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Opens daily.Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.*Adults are allowed access when accompanying their children.The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
•Light snacks area for kids
- Fitness center on-site **Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
- General *
Climbing Wall: Minimum age 3 years old; maximum weight 90 kg (198 lbs).
Unique Experiences:
•Tequila tasting
•Shopping
•Cooking classes
•Chef Table Gourmet Experience*
•Cocktail lessons
•Spanish Lessons*Additional costs may apply
Access to private Preferred Club Lounge -
Oceana
Portofino
Bluewater Grill - Exclusive to Preferred club.
- Kayaking *There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
- Pool *Four swimming pools: main pool, activities pool, children’s splash pool.Exclusive pool for Preferred Club members.
The family pool is now the pool that includes Manatees swim-up bar. - Snorkeling *There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
- Spa *Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens and kids.
There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin
- Teen programsCore Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
each other and chill out, while enjoying a variety of board games, video games and activities:
•Social events including disco mixers
•Snack bar with non-alcoholic drinks and snacks
•Video games: Xbox 360®, Wii® and Play Station®
•Ping-pong
•Billiard
•Air Hockey
•Football table
•Adults are allowed when accompanying their children - Tennis court *Coming soon in April 2020.
- Water activities *-Non-motorized water sports
-Introductory scuba lessons in the pool
-Water volleyball
-Scuba diving (Additional fee)
Following amenities are coming in April 2020:Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.
- Golf *
- Rock climbing *
- Xel-HaEnjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.
- XcaretLearn about Mayan culture and enjoy family activities at this ecological/archeological theme park.
- Chichen ItzaOne of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.
- CobaThe Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.
- Tulum Mayan RuinsThese ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.
- Isla MujeresThis relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.
* Fees may apply
Located 10 minutes away from Cancun International Airport, this family-friendly beachfront resort offers guests an all-inclusive vacation of Unlimited-Luxury®, where everything is included: 24-hour access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Suites feature comforts including a private balcony or terrace and a fully stocked mini-bar.
At Dreams Natura, guests will enjoy the benefits of Unlimited-Luxury® where everything is included, and no wristband or gratuities are required — 9 restaurants and 6 bar options are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café and an ice cream parlor.
For those looking for a relaxing, upgraded experience, Preferred Club suites offers premium views, exclusive access to a lounge and special spa privileges.
There are endless exciting daytime activities like a water park and Rollglider aerial ride, one main pool, a lazy river, a splash pool for children, Explorer’s Club for Kids, Core Zone Teens Club and the Dreams Spa.
Dreams Natura Resort & Spa will now offer the Dreams brand signature Unlimited-Luxury® offerings, including:
•Gourmet dining options with no reservations required
•Unlimited international and domestic top shelf spirits
•24-hour room and concierge services
•Pool and beach wait service
•Refreshed mini bar with soft drinks, juice, bottled water and beer
•Daily maid service
•Endless daytime activities and nightly entertainment
•Four swimming pools, a rollglider aerial ride, water park, lazy river, the Explorer’s Club for Kids, and the Core Zone Teens Club
Woohoo! Book your beach vacay with CheapCaribbean and get MORE Perks at Dreams Natura Resort & Spa. Enjoy perks like free extras, upgrades and discounts you’ll only receive by booking with CheapCaribbean. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6066 reviews
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Oct 16, 2026Excellent vacation
The entertaining team is absolutely amazing! Go Miguel
-
Oct 16, 2026
Fun relaxing activities for families
Dreams Natura. Our butler Mie Pat did an excellent job taking care of our family
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Oct 15, 2026
Great Family resort
The resort is nice place for a family to go. Resturants were nice the pools were not crowded but what makes this place standout is the staff they are outstanding. They go above and beyond to make sure every guest is enjoying themselves
-
Oct 14, 2026
Great family vacation spot
Great family vacation for a long weekend. Staff went above and beyond all weekend. Shoutout to Roger in Bordeaux and Jose in El Patio. Lots of activities for many ages. Expected drinks / meals for an all inclusive. Favorite dinners were the short rib at Bordeaux and steak at Bluewater. I recommend seeing when restaurants are closed as they cycle through. We would’ve liked to try the hibachi but it wasn’t opened the night we wanted to go. The burger at Bluewater for lunch was also delicious. Bring tubes for the slides if that’s your thing in case they’re hard to come by and water hammocks for the pool & lazy river.
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Oct 13, 2026
perfect
Miguel is an awesome person. Fun, exciting and knows how to pull in the crowd. Good at dancing too.
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.