Dreams Royal Beach Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

6411 reviews

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  Dreams Royal Beach July 2025

  Just back from a one week stay, here's my review. The buffet is small, but so is the resort. There are no dress codes but most people look nice at dinner time. No wrist bands are required and there is no way to tell who is preferred or not. From what we could see on the old side, we definitely would not upgrade for the few extras that you would get from being Preferred. The new side is gorgeous but we liked that everything was close by in the older side. There are many things to eat, yes, sometimes items are cold but you are not going to starve! We LOVED the mashed potatoes (they taste better than they look!), we also loved the omelette station. The set up of taking a plate to load your ingredients is fabulous, especially with the louder volume and language barrier. There is always a salad bar and a variety of fresh delicious fruits to choose from. For a quick bite, there is a grill on the beach that serves chicken, hot dogs, hamburgers or cheeseburgers, fries that are constantly replenished, nachos with cheese or chili and the most delicious pizza. If you can wait 10 minutes, they will make you a personal pizza with toppings of your choice. There is also fruit available. There are very nice picnic tables complete with cloth napkins, cutlery and placemats to eat at and a place to get water (and probably other types of drinks too). My only concerns here are that the grill should probably have a barrier as many of the pigeons have deformed or are missing feet which I think may be due to attempts of walking on the grill to get food. Also, they have mayo. on the picnic tables that sits in the sun all day long. There are not many restaurant choices to eat at and we found that at least one would often be closed for a "private event". We liked the Seaside Grill best but as many have commented, there can be a bit of a wait. One night they were short-staffed and we waited 3 hours to get food. The other nights we visited, the service was amazing. The staff at the bars are friendly and, if tipped and treated well, they go above and beyond. Housekeeping was inconsistent. Some days it was prompt, other days it was done later in the evening and on our second last day, it didn't happen at all! They also offer turn down service (which we declined most days if we were there). The rooms are basic but clean. They come with slippers, robes, iron, an alarm clock, a hairdryer, 2 tubes of shampoo, soap, a bottle of sunscreen, body cream, face clothes and a variety of white towels. The rooms are older but kept up. Like many others have said, there are not a lot of outlets, but it was fine for us (we were a couple). We didn't use the jacuzzi on the balcony (it was showing its age) but the table and chairs are a nice place to sit. The beach is beautiful but there was a lot of seaweed in the water while we were there. There are also many people offering services like braiding hair, massages, wooden carvings, jewellery beach bags, shirts, hats, cigars, etc. They are friendly and kind and just go by when you say, "No thank you". Sometimes it is hard to find the large brown pool towels and we often had to walk to thhe front lobby to get them. We could usually find lounge chairs around any pool except the main pool. It was also easy to find loungers at the beach. The pools are beautiful, our favourites were the "shady pool" as we called it--the big one in the middle and the waterslides. We spent time in the main pool as well but it more shallow, crowded, no shade at all and the water is really warm. There is not a lot of entertainment during the day and sometimes things happen that are not listed on the app. (there was a very good magic show one night that was not listed). There is a container near the lobby where you can place bottle caps from your drinks to support a children's hospital. It would be better placed in a more prominent area, so that more could be aware. The ice cream shop and the immediate area is currently all shut down and some type of construction is happening there. It is very easy to navigate the resort. We were in building 5 (the buildings are three stories), and it was very convenient to all of the amenities. Like many others, we loved visiting the bridge to see the wildlife--fish, turtles and many birds. There are rowboats in the area, but we were told that they were for Preferred guests to use. The entertainment at night was really good and we watched all of the shows. There was a MASSIVE celebration for the 4th of July complete with a pool party, live music, a huge cake, bbq, flag raising, hats, party horns, leis, staff dressed in the flag and American flags flying everywhere, a statue of liberty, cotton candy, staff dressed in American flags, a big party at night and so on. As Canadians, there was nothing except for a "Happy Canada Day" projection on the the theatre stage on July 1st and a few flags on the beach at night (which, if you didn't visit, you would not have seen). We voiced our opinion on the survey and also to the female who frequently came around to ask for feedback. We were quite saddened by this. In summary, this resort is definitely more of a quite, relaxed family vibe. There are people there of all ages and it is not over run by screaming children or drunk adults!! None of our things went missing and we felt comfortable to leave our things out around the pool for extended periods of time without worry. Staff are kind, friendly and helpful.

  Jul 06, 2025
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  Beach and disabled access

  First trip and everybody is friendly. The beach water is clean and shallow. Being shallow was perfect because my wife being disabled cant go in deep water. It was easy to get her around with all the paths. I been to a few beaches with her and this is the best one i have been to as far as supporting diabled.

  Jul 04, 2025
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  Lovely Holiday

  A very happy experience ,lovely hotel ,good facilities ,nice people and great weather add up to a memorable holiday I would return

  Jul 03, 2025
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  Large family vacation

  A large family group arrived at the hotel at different times during the week of June 25th-July 2nd. Check in was smooth for most of us. One family did not get the room that was booked. That was a problem because a brother and sister, both teenagers were assigned a room with one bed! A room with two double beds was was was requested at the time of the booking. It was resolved the nest day! Our Butler was very nice and helpful if you hunted him down. He would find us on the property occasionally just to say "Hi." Beer, soda and water was restocked in my room every single day...not so much some of the other people in our large group. Service in the preferred restaurants was HORRIBLE! We waited for 2 1/2 hours for breakfast one morning! One evening we waited for the same amount of time and missed the one show we really wanted to see. The food itself needs a lot of work. It was tasteless and just bland. For Preferred club service, I was VERY disappointed. I have been to this resort before and it was fantastic but was unhappy with the food end of this visit. Now, on to the great stuff! We were a family of 32 from many different places in this country and others. The resort was beautiful, spacious, the many pools were immaculate. Bar service was not only good, it was fun! David at the infinity pool was the all time favorite for this group. He made it so much fun for all of us but especially the younger people in our group. The room was cleaned daily. Night time turndown service was a sometimes thing but who cares? I would recommend this hotel for the facility and the people. If you are a "foodie" you will be very disappointed.

  Jul 03, 2025
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  Beautiful

  Everything was great, hospitality, clean, all the staff were very helpful. Definitely recommend especially as a family trip.

  Jul 02, 2025