Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.

 

Applicable Dates:
Booking Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
Travel Dates: 14 Nov 2018 onwards;05 Sep 2023 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).

 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room:15 min Shiatzu chair massage,20% dis.on romantic dinners & more.

Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
  • 15 Minutes Shiatzu Chair Massage. Max of 2 per room.
  • 20% Discount on Romantic Dinners. Discounts are only applicable towards select romantic dinner menus/packages .
  • 20% Discount on Wine Bottles.
  • 20% Discount on Wine Cellar Dinners.

 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More Perks: sparkling wine breakfast, 25% discount on spa, and more.
Free perks Inclusions:


• One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
• 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.).
• One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Blackout: Dec 21-Jan 4 each year.
Applicable Dates:
Booking Dates: 25 Apr 2025 to 31 Dec 2025
Travel Dates: 01 Jul 2025 to 30 Jun 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All of our Preferred Club Suites offer impressive tropical view and oceanfront suites, and offer the following additional amenities: 
•Personalized check-in and checkout with concierge service 
•Preferred status and amenities 
•Private, Preferred Club Lounge and adult-only pool 
•Pool concierge & bar service 
•Select suites offer hot tub on balcony 
•Access to Cibu restaurant for breakfast 
•Pillow menu 
•Complimentary computer access in Preferred Club Lounge 
•Upgraded mini-bar and bath amenities 
•Governor Suites feature a living room and a dining area
•Slippers and bathrobes 
•49”or 55” LCD TV 
•Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge 

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 onwards
Travel Dates: 25 Nov 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 onwards
Travel Dates: 02 May 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 onwards
Travel Dates: 23 Jun 2020 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
  • Traditional Temazcal ceremony
Important Information: Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 15 Jun 2018 onwards
Travel Dates: 15 Jun 2018 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Various restaurants and bars offer guests casual or elegant dining experiences.
OnSite Dining
  • Barefoot Grill

    Casual, grilled favorites.


  • Bluewater Grill
    Serving seafood specialties.

    (Newly Renovated)
  • Cibu

    Serving Mediterranean cuisine.

  • Coco Café

    Serving premium coffee and deli snacks.

  • El Patio
    (Newly Renovated)
  • Fresco

    Serving Mexican cuisine.

  • Gohan
    Coming Soon
    Ocean view, rooftop sushi bar
    Exclusive to Indigo Preferred Club guests
  • Himitsu
    Taste the best in Asian Cuisine that includes Teppanyaki tables
  • Lemongrass

    Serving Asian cuisine.

  • Paramour

    Serving French fare.

  • Portofino
    Experience the rich flavors of Italy
  • PREFERRED CLUB
    Sky Bar

    • Rooftop bar with swim-up section
    • Preferred Club Indigo guests only
    • Adults only
  • Preferred Club Buffet
    Coming Soon
    International buffet exclusive to guests staying in the Preferred Club Tower section
  • Rendezvous
    Enjoy a refreshing cocktail in this lobby bar.
  • Revive
    Enjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge. 
  • Seaside Grill
    Coming Soon
    Grilled favorites served in a tropical environment
    Exclusive to Indigo Preferred Club guests
  • Sky Bar
    Coming Soon
    Rooftop swim-up bar
    Preferred Club guests only
  • Various Bars and Lounges

    - Moments 

    - Splash 

    -Scores sports bar

    - The Reef, the Preferred Club pool bar*

    - The Sandbar, the Preferred Club beach bar*

    *Additional costs may apply

  • World Café

    International buffet.

    (Newly Renovated)

The resort offers 24-hour room service, concierge, a spa and many other amenities.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf,Offsite†
  • Pool†
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • ATM/Cash machine†
  • Babysitting†
  • Children programs
  • Concierge desk
  • COVID test onsite
  • Golf, Offsite†
  • Pool†
  • Spa†
  • Tennis court†
  • Water sports†
On-Site Wedding Services
  • Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.

† Fees may apply

Daily activities allow guests to tee off, ride waves, work up a sweat and more!
On-Site Recreation
  • Beach
    Relax and unwind out on the private stretch of white sand beach.
  • Children's program, onsite

    A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!

    A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.

  • Fitness center on-site †

    Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.

  • Gym †
    A brand new gym located in front of the main pool.
  • Pool †

    • Available pools are 4

    • Bluetooth speakers are not allowed at any pool

  • Spa †
    Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments. 
  • Tennis court †
    Offering guests tennis/tennis lessons.
  • Water activities †

    - Hobie cats
    - Sailing
    - Kayaking
    - Windsurfing
    - Water aerobics
    - Water polo
    - Snorkeling*
    - Deep sea fishing*
    - Scuba diving*

    *Additional costs may apply.



Off-Site Recreation
  • Golf †

    Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.

On-Site Attraction
  • Indoor/Outdoor Activities
    - Family-friendly entertainment
    - Beach and water volleyball
    - Beach soccer
    - Ping pong
    - Board games
    - Big-screen movies on the beach
    - Theme nights
    - Yoga
    - Euro-bungee
    - Bicycle tours

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 14904 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Blue Water Grill

    Blue Water Grill great steaks, Edwin was awesome, thank you!! Would recommend coming to enjoy quality food!!!!!!!!!!

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Preferred pool

    We love Jose at the preferred pool he is the best!! He remembers your name and is a delight. Jose has a smile that lights up the day.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Explorers Club

    Stayed for 2 weeks and the explorers club is absolutely amazing the girls who work there are brilliant my 3 year old loved it and all the activities they did. Samantha, Sydney, Nancy and Yahaira honestly made the holiday for our little girl Emilia she loved them. The girls are incredible. Also Miguel at the pool bar was brilliant service was always so good. Only downfall we didn’t really like was as we have stayed in other dreams resorts in the area we did find the food and the service sometimes is the restaurant not up to par with other dreams resorts we have stayed in felt there wasn’t enough staff at times for the amount of tables in the likes of the buffet etc. But overall we did have a lovely stay and the staff where pleasant and always lovely.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Super stay at Dreams Sapphire. Sad to leave.

    We stayed for 11 nights in early June and had a great time. We mercifully upgraded to Preferred Club which was well worth the extra money. We were placed in rooms 101 and 102 which were very handily positioned for the pools the beach and restaurants. Some smoky mornings as we were opposite the Barefoot Grill so had to keep the patio doors closed. We tried all the A La Carte restaurants. There was no booking needed. Just turn up and hopefully go straight in. Otherwise a short wait and given a buzzer. We had to wait only once but chose another one instead. I guess this system may be problematic if hotel is full (65% occupancy while we were there). The Preferred adult pool was a chilled area although the pool was overly warm. The main pool is busier and noisier but cooler. The free Bali beds were super as was the booking system for the next day. This allows guests to not book the whole week ahead allowing other people to use them. All staff at the hotel are really friendly and say hello. They are a real credit to the hotel Special shout out to Jaime, Jose, Christell and Risendo at the Beach bar and adult pool who kept us happy with the drinks. The only disappointment for us was the unusable beach due to the Sargassum seaweed which is far to prolific to keep at bay. A tractor goes up and down the beach but makes no impact. You can wade through it to get to the sea til waist height when you can swim but it is a bit unpleasant. All in all a great time was had by us all.

    Jun 27, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    First visit at Dreams Sapphire

    Alfredo took really great care of us at Himitsu 😊. All dishes were delicious and service is great. This is our first day at this resort. We are looking forward to the rest of this great vacation. Especially due to the special care and attention paid to our family by our newest amigo Alfredo!!!!

    Jun 26, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Allowed:
    • Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

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