What We Love

  • Evocative architecture and decor inspired by ancient Mayan Culture. 
  • Spacious Jr. Suites with cozy bathrobes, slippers, a furnished balcony and 24-hour room service.
  • Gluten-free, vegetarian and vegan menu options available at each of the a la carte restaurants.

Things to Know

  • The resort is only 15 minutes from the airport. 
  • Upgrade to the Preferred Club and enjoy exclusive access to the adults-only pool.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Picture the vacation of your dreams at Dreams Sapphire Riviera Cancun by AMR™ Collection. This resort’s all-inclusive, Unlimited-Luxury® amenities provide complete and utter relaxation – and it’s all taken care of for you.

Everyone can enjoy a stress-free getaway filled with all-inclusive, Unlimited-Luxury® amenities at Dreams Sapphire: drinks, food and activities are all included in the price of your stay! Tee off with complimentary green fees at Grand Coral Riviera Maya Golf Course or explore the world’s second largest coral reef just off the shores. Spend the day at Xcaret and learning about Maya history or hop on a bicycle tour for a great way to see the resort and the natural beauty around you. Want to make a splash? Enjoy the resort's new splash park, with a wading pool, mini slides, and more for kids. Three family-friendly waterslides ensure that fun is had by all.

When you want some peace and quiet, retreat to your spacious Jr. Suite and relax in cozy bathrobes and slippers on the furnished balcony. Don’t feel like dining at one of the resorts gourmet restaurants? Get your delicious cuisine delivered with 24-hour room service. At this resort, you get to live in the Now™.

Unlimited-Luxury® perks include:

  • Unlimited domestic and imported alcoholic beverages, including house wine
  • 24-hour room service food and drink
  • In-room mini bar with beer, bottled water, soft drinks (restocked daily)
  • Rooms with a private balcony or terrace and a hydro-tub
  • All kinds of activities - climbing wall, dance lessons, a casino and more
  • Theme nights and lively outdoor entertainment
  • Sip, Savor & See with other nearby resorts
Get MORE perks from your getaway to Dreams Sapphire Riviera Cancun by AMR™ Collection. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
  • Welcome letter
  • One bottle of wine/sparkling wine, rum, or tequila
  • 25% spa discount
  • An in-room breakfast
  • Complimentary upgrade to nonstop shared transfers

Guests staying in upgraded room categories* will receive the above perks, plus these luxury inclusions:

  • 15-minute Shiatzu Chair Massage
  • 20% off romantic dinners
  • 20% off wine bottles
  • 20% off exclusive wine cellar dinners

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.

*Eligible upgraded room categories include all Preferred Club rooms (minus Preferred Club ROH).


Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property Information

Last Renovation: 2019
Total rooms: 327


Resort Details


Various restaurants and bars offer guests casual or elegant dining experiences.
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The resort offers 24-hour room service, concierge, a spa and many other amenities.
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Daily activities allow guests to tee off, ride waves, work up a sweat and more!
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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 13505 reviews
  • 3.0 star tripadvisor rating

    Resort was very nice and clean the food was not that great. buffet wasn't open everyday. room service food was not great. nothing appealed to us at the other specialty restaurants. I wish there was air conditioning at the World Cafe. the entertainment was ok.

    May 19, 2024
  • 3.0 star tripadvisor rating

    This was the third time I have vacation here. The housekeeping was not up to par and the quality of linen was poor quality and frayed

    May 19, 2024
  • 4.0 star tripadvisor rating
    Great place to celebrate with friends

    3 friends Celebrated our 60th birthdays together. Our room was overlooking the beach. It was fabulous! The food, delicious! We did aqua fitness everyday. Lots of fun. Best part Rosalindo and Jose bartenders in the premium pool area. They were respectful, professional, and just the right amount of friendly!!! Thank you

    May 19, 2024
  • 3.0 star tripadvisor rating
    Mother's day trip

    We waited a good while to check in as the process took a while then they finally offered us a drink. After traveling all morning that would have been nice to have when we got off the van. When we got to our room we had no towel, and that became an issue all week. The food was good, but the buffet area was very warm to eat at, as it has no air circulating. We tried to avoid it as much as possible. The food area was air conditioned but not the seating area. There was no information posted as to when Mexican vendors or buffets by the pool area where happening. I never found it on the web site. The web site was nice for telling you the menus. I personally do not like how perferred guest get to eat at special restaurants for breakfast or lunch. I just don't think it is a 5 star resort.

    May 19, 2024
  • 5.0 star tripadvisor rating
    Awesome Birthday week for my wife.

    The resort and staff were amazing every day all week! Gabriella the Angel, Marco, Andres, Gumer, Abigail, Carmen, Victor, Angela, Felincio. Tony & Manuel entertainment crew. Cecilia front desk. However all staff members were amazing and always made eye contact and said hello. Food was amazing! Would love to return to this resort!

    May 19, 2024