What We Love

  • Experience the true magic of the Caribbean with seaside, candlelight dining.
  • Enjoy a wide range activities perfectly suited for adults and families alike. 
  • Find the perfect meal for every occasion at one of several unique onsite restaurants.

Things to Know

  • The resort is only 20 minutes from the airport.
  • Upgrade to the Preferred Club and get exclusive access to bigger rooms and outstanding amenities.
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.

Dreams Riviera Cancun Resort and Spa has everything you have ever wanted in an all-inclusive Cancun family getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - seven gourmet restaurants plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if any of your brood needs anything in the middle of the night, we're here.
  • Limitless international and domestic top-shelf spirits.
  • Daily maid service - go ahead, leave your bed unmade.
  • Oodles of daytime activities, theme parties and live nightly entertainment. Par-tay!
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Pool and beach wait service.
  • No wristbands. 
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams, Now and Sunscape.
  • Free Wi-Fi with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
Get MORE perks from your getaway to Dreams Riviera Cancun. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:
  • Welcome letter
  • One bottle of wine/sparkling wine, rum or tequila 
  • 25% spa discount
  • An in-room breakfast

Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:

  • One fish therapy session per person
  • 50% off a romantic dinner

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.

*Eligible upgraded room categories include all Preferred Club rooms.


Puerto Morelos
Cancun International Airport : 14 miles

Property Information

Year Built: 2009
Total available rooms and suites: 486


Resort Details


Guests will enjoy delicious international cuisines and drinks from various restaurants.
Show More


This all-inclusive resort offers a spa, pools, bike rentals, concierge and more amenities.
Show More


A jogging trail, golf, water sports, children's programs and more fun activities are available.
Show More

Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12344 reviews
  • 5.0 star tripadvisor rating
    Family vacation at Dreams Riveria Cancun

    We have come to this resort 4 times and we love it. The pool drink service is the best of any resorts have visited. All the waitstaff were pleasant, efficient and helpful. I would recommend this resort highly

    Jun 20, 2024
  • 4.0 star tripadvisor rating
    Our visit in June 2024

    The best part of hyatt/Dreams are the restruants. Chef Maria in bourdeax is a true professional. Her love of her job is passed on on every meal that is prepared and her great personality caused us to share 2 meals in her restruant. Mario at the preferred breakfast restruant enjoys providing the best service of all restruants. His addictive laugh and attention to detail goes unmatched. We requested his seating area all 7 days of our vacation the food is great and the menu choices are exceptional.

    Jun 19, 2024
  • 4.0 star tripadvisor rating
    Graduation Trip

    Just got back from a senior graduation trip with 35 people & we had a blast! The staff was superb and Will at the pool bar made our trip very memorable! Food was average, but the resort was perfect for a group this size, especially since there were so many first timers!!

    Jun 19, 2024
  • 2.0 star tripadvisor rating
    Small resort will not go again

    This resort was disappointing in many ways. For the price point I’d expect better food and service. The beach was aweful and not maintained well. Will not go again

    Jun 19, 2024
  • 3.0 star tripadvisor rating
    Cancun Wedding (during an unexpected rainy season)

    This hotel was fine but generally speaking the staff was inattentive and as far as an all inclusive experience it was less than I expected or experienced elsewhere. We were there for my friends wedding and it did rain that day do they could not get married on the beach and had to pivot locations. Unfortunately, the place they had the wedding set up had a huge overflow of people waiting for dinner and just walking around and smoking and talking while they were getting married. Seems like something the staff could have helped to avoid that situation. Generally speaking, the waitstaff and bartenders were attentive but the food and beverages were mediocre and the house keeping was disappointing. Our rooms were not restocked with beverages or towels

    Jun 19, 2024