What We Love
- Let the day pass you by while you indulge mind and body at the resort's spa.
- The onsite staff will make you feel like family.
- Enjoy breakfast in bed with delicious mimosas. and other delicious room service.
Things to Know
- The resort is only 20 minutes away from the airport.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
- This resort is open exclusively to adult guests.
Picture this: white boxy, clean architecture that rises before you. Behind you, a purr of waves - pure aqua, crystal clear water that is hugged by pillowy, perfect sand. The temperature is a perfect 72 degrees. Then, as you turn around to take in this view of heaven, you feel a soft breeze. Time to hit the beach? The bar? The spa? Seems every choice is better than the next. What to do? Nothing. It'll all be here tomorrow.
This Beach Bliss was designed with you in mind.
Secrets Silversands Riviera Cancun has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:
- Unlimited gourmet a la carte dining - nine gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
- Daily refreshed, complimentary mini-bar. You'll never be parched.
- Nightly entertainment at the open-air theater - a live show every night. Get ready!
- Pool and beach wait service. (Chilled beverages at your beck and call).
- No wristbands. (You're not at a sleepaway camp).
- No gratuities, unless you are so moved.
- The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
- Free Wi-Fi and Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.
Get MORE perks from your getaway to Secrets Silversands. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Complimentary in-room snacks
- 25% spa discount
- An in-room breakfast
Guests staying in upgraded room categories will receive the above perks, plus your choice of two luxury inclusions:
- 1-day Bali bed rental
- A beach bag gift
- A professional photo
- 50% off a romantic dinner
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13204 reviews
The best secrets resorts
We visited secrets Silversand for my birthday. We are UVC members so beckford we even arrived in Mexico, we received a call from our assigned rep Pepe. He was professional, friendly, caring and knowledgeable. Pepe took care of all out needs before we even got there. Each day there's a new theme and shows to attend and games at the pool to enjoy during the day. In regard to food, there were many options to choose from; meat lover, seafood, or vegetarian. The property is well kept all around. The room was gorgeous and clean. The room was also decorated for my birthday, as well o was greeted with a bottle of champagne and cake. Overall, I have a wonderful time at the resort and enjoyed the people that were there. Again Pepe we thank you for making our trip smooth and relaxing. THE ONLY ISSUE I HAVE IS WITH UVC. After purchasing out membership, we received a free week either 7 nights to selected resorts or nights vice versa. First off, our membership is for 5 years (trial pk) . I called to book the free week and I was told the time has EXPIRED that I was given/ allowed to use the free week by 2019. Ok, we went ahead and got "supervisors approval " to book which we did for March 2020. Fast forward to Marchi called as CORONA VIRUS is spreading all over and I change the reservation as I am a Jamaican and knew from family and the news that most likely the county will be on shut down. I was told we cannot cancel or rebook as the time was EXPIRED to use the free week. Mind you, we still have the membership for few more years hmm. So, out menon hold to speak with a "SUPERVISOR " again and now they DEMANDED that we choose a date now to reschedule and it had to be with the same brand resort. I felt pressured, well bbn I was pressured to selecte a date. Even thou during the summertime I rather to go to a family resort instead of an ALL ADULT. March was for my fiance' birthday. We ended up selecting July as we already had plans for July but not for breathless Adult only resorts. So now we don't know what will happen with this Corona virus and from what we were told " WE CANNOT CHANGE THE RESERVATION. These people do not seem to give one bit about their clients. And we were thinking about upgrad6to the 15 or 30 years plan hut with this kind of treatment. As of today we cannot leave the US AND WE CANNOT ENTER MEXICO etc. UVC can be great but needs better customer service.
Trip Cancelled with 8 days notice - hotel closed for+6 months
11 day vacation booked at Silversands . Problems at Silversands, BUT As a member of UVC we had 6 working days to rebook or change our vacation. UVC service centre and support was appalling. UVC have taken membership money and deliver NO value. DO NOT SIGN UP,
Beautiful resort with lots of pools. The main pool has a swim up bar and loads of activities. There is also an ice cream cart that comes around in the afternoon. There was also a person going around cleaning sunglasses. By the main pool there is a lunch set up with daily with hamburgers, chips, guacamole etc..it was delicious. The pool side service was amazing, really quick and always right. The service and food at lobby bar and restaurants were excellent. We had a spacious honeymoon suite preferred room. It was facing the over the water huts so the view was ok. The preferred lounge breakfast was limited but enjoyable. I would absolutely go back to this resort.
CLOSED with no warning
Taxi drove up on reservation date and resort was ABANDONED! I booked through a booking company online. AM Resorts and Secrets NEVER notified booking sites that the resort is closed and the Secrets Website has ZERO indication that the property is not operating. Received an email response from the customer service center 2 weeks before stay with no indication property was closed. AMResorts doesnt care about people. Will probably never book with them.
Very nice place
We are members of UVC and chose this resort as one of our bonus weeks. We were not disappointed. The room was spacious and very clean. We loved all the pools, but stayed mostly in a quiet one near our building. There is not enough covered seats around the quieter pools. But the service was absolutely the best we have ever enjoyed. Someone was always asking if you wanted drinks or food delivered. The restaurants were all very good. We tried them all except for the Mexican place. Entertainment was good and the flaming coffees in the evening were a real treat.