What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
18690 reviews
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Jul 18, 2025Relaxing resort
Nice resort with plenty of restaurants, good food, pools, and entertainment. The AC was good in our room and the advice was to make sure the fan was on high and to check regularly. We were in a junior suite and our only complaint was that the bathroom and shower were not very private. The doors were frosted and there was no solid door for the bathroom. We used hair clips to close the drapes tightly to keep the outdoor balcony light out of the room at night. The hard rock hotel next door has loud music so bring ear plugs. Go down early to reserve your lounge chairs. We went at 8 and marked our chairs while we had breakfast. Then we spent the day by the pool. There are 3 pools for all guests and 1 pool for preferred guests on the 12th floor. Bring your Yeti to keep drinks cool by the pool and lots of sunscreen. Try all the restaurants and desserts. They are great. The 2 restaurants on the 12th floor require men to wear pants and they are a little warmer. The restaurants on the lobby level are cooler. There are no reservations. We went at 6 when they opened each evening and got right in. There is different entertainment each evening. More like a show or live music. I would have liked a place to dance each evening earlier than the DJ close to midnight. Overall it was another fun resort in Cancun.
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Jul 17, 2025Average experience
Went on the weekend for our anniversary and my wife’s birthday. I was told we would receive a Happy Anniversary banner and Happy Birthday banners for our door but we didn’t receive either. They sent us a bottle of champagne for our anniversary a day late and a slice of birthday cake a day early. While appreciated, it would’ve been better to receive them on the actual days. The curtains wouldn’t fully close because one of the rods was disconnected from the curtain. I altered the front desk and they said they would send someone in an hour but nobody came. We didn’t want to eat lunch outdoors because of the heat so we looked for indoor options but there aren’t very many. We weren’t interested in the sports bar so we went to the Sea Salt Grill. The food was very good but it was a little humid. The air conditioning could use some improvement. The Market Cafe is generally very good but on Monday one of the pieces of chicken my wife had was undercooked. We ate dinner at the Italian restaurant and steakhouse. The food was good but it was too warm in both places. They both could use better air conditioning. Drink service is good and friendly but I was surprised I couldn’t get a banana daiquiri. I thought they were in season all year round but I could be wrong. Overall we had an okay time. Aside from the chicken, the minor inconveniences didn’t ruin the trip but this resort wouldn’t be my first choice to come back to.
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Jul 16, 2025Five Star Resort
Check-in process was very smooth. Service staff and waiters/waitresses were very friendly and accommodating. Top notch food in every specialty restaurant. Room was clean and bed made twice daily.
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Jul 16, 2025
Best Service ever!
We had such a great time visiting the Vine for my daughter's Graduation Trip and symbolic wedding ceremony. From the moment we entered the building we were greeted and taken to our floor to check in. There were hot towels, food and drinks waiting for us. Our concierge gave us a tour our daughters' room and then our room,. Every request we made, Oscar exceeded our expectations. Our ceremony was beautiful and the minister made it feel so intimate. We had an opportunity to pour sand to represent our unity. I can't say enough how beautiful it was. When we returned to our room there were rose pedals, chocolate covered strawberries and a bottle of wine waiting for us. We plan to go back next year to celebrate our anniversary.
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Jul 15, 2025
Not our favorite
POSITIVES: -very clean resort -friendly staff -decent spa (massage was wonderful) -decent restaurants (we love that reservations aren't a thing at this resort) COULD BE BETTER: -the property seems small for the number of guests. Everyday it was a challenge to find an available lounger. And if you are someone that can't handle being directly in the sun for hours on end, you might as well head back to your room because there are even fewer umbrellas available. -scheduled activities were hit and miss. Sometimes they weren't where the app said they were, if they were even taking place. - nightly entertainment was...bland. Most of the guests seemed unenthusiastic and disengaged. We've been to other resorts that are so much more energized and entertaining. If looking to dance and have a good time, probably should try someplace else. -We will not be returning to this location. To the upcoming visitors: please tip the hardworking staff!! It was very disappointing to see how many guests did not tip.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.