What We Love

  • After a long flight, the cool towel and welcome cocktail refresh your body and soul.
  • Enjoy elegant, hip suites featuring warm woods and bright colors. Take a moment for yourself on your private balcony or terrace.
  • Take comfort to the next level with in-suite Jacuzzis for two and heart-stopping ocean views. 

Things to Know

  • The resort is only an hour away from the airport.
  • You're only 20 minutes away from beautiful Playa del Carmen.
  • This unique haven is rated as one of the Top 10 Beaches in Mexico by TripAdvisor®. 

At Secrets Akumal Riviera Maya, you’ll experience unparalleled luxury. As an all-suites resort, there isn’t an accommodation that doesn’t feature amenities fit for royalty. With six gourmet a la carte restaurants to choose from, your taste buds will be taken on a wild adventure around the world. Oh, and did we mention the bars? Whether you want a margarita on the beach or a beer by the pool, there’s a spot far from you to grab one. If those aren’t enough, enjoy the Sip, Savor & See Dining Experience that allows you to indulge on cuisine and drinks at sister properties. 

Secrets Akumal Riviera Maya has everything you have ever wanted in an all-inclusive getaway and so much more - it's called Unlimited-Luxury®. Here's a snapshot of what you can expect:

  • Unlimited gourmet a la carte dining 
  • 24-hour room service
  • Limitless international and domestic top-shelf spirits, fruit juices and soft drinks
  • A complimentary mini-bar, refreshed daily
  • Nightly entertainment at the open-air theater 
  • Pool and beach wait service
  • The Sip, Savor & See program lets you wine/dine at sister properties including Dreams Riviera Cancun, Now Jade and Now Sapphire.
  • Free Wi-Fi & free International Calling with the  Unlimited Connectivity App

All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!

Get MORE perks from your getaway to Secrets Akumal. Now through December 22, 2022, guests will get these additional perks exclusive to CheapCaribbean customers:

  • Welcome letter
  • Bottle of wine/sparkling wine, rum or tequila

  • 25% spa discount
  • One in-room family or champagne breakfast
  • Complimentary upgrade to nonstop shared transfers

Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:

  • 25-minute massage (per person, per stay)
  • 50% off a romantic dinner
Please note, not all reservations qualify for the above VIP inclusions & added value. Read all conditions here to see if you're eligible. 

*Eligible upgraded room categories include Preferred Club Junior Suite Ocean View, Preferred Club Junior Suite Swim Out, Preferred Club Junior Suite Ocean Front, Master Suite Ocean Front, Master Suite Ocean View & Presidential Suite

Location

Akumal
Cancun International Airport (CUN) : 57 miles

Property Information

Year Built: 2015
Total available rooms and suites: 434

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Resort Details

Dining

Various bars and restaurants serve a variety of delicious drinks and cuisines.
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Amenities

Wedding services, public area Wi-Fi, 24-hour room service and more amenities are available.
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Activities

Guests can enjoy golf, water sports, bike trails, archery, fishing, snorkeling and more.
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Hotel Advisories

Advisory -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Resort Fee – (Leave Resort Fee information if travel is still current.) 


Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 12402 reviews
  • 5.0 star tripadvisor rating
    Family Birthday Trip

    Halfway through my week stay and LOVE it so far! Super lush grounds and vegetation, very clean every where and the staff is soooo nice! Will mention few early standouts on the Entertainment Staff: Gabrielle, Kevin, Louis and Gina all vey fun and great at making sure everyone has a good time. The wait staff in the restaurants and bar & pool area are wonderful as well. More thorough review coming after the week wraps up

    Apr 10, 2024
  • 5.0 star tripadvisor rating
    A wonderful vacation at an amazing resort.

    My husband I just returned from a 10 night stay at Secrets Akumal. Our son and daughter in law went to Secrets Maroma last year and convinced us that we needed to try a Secrets when we decided to get away this year. We have stayed at several other all inclusives including Riu’s, Barcelo Palace, Club Med and Sandals but the Secrets is definitely our new favourite. It is a beautiful resort with lush, tropical landscaping, a gorgeous beach with plenty of shade, outstanding service at the beach, the pools and at the restaurants. The staff seem genuine in their eagerness to be helpful and bend over backwards to please you. There are several specialty restaurants and we were able to try them all. The choices and quality of food was very good. Almost every day there was a themed nightly BBQ a with entertainment. We loved all the little extra’s, such as an ice cream cart coming daily, and cold face cloths and sunglasses cleaning service. We didn’t opt for the Preferred Club service, to us the extras didn’t seem to be worth the considerable extra cost so I can’t comment on those amenities. We only had a few criticisms/ suggestions. Our room was lovely, always kept spotlessly clean and was very comfortable. However we were not fans of the “open” bathroom arrangement. Basically there’s a clear view of the glass toilet room from the bedroom. That could be eliminated by changing the sheer curtain around the tub with a solid curtain or louvers. There was plenty of drink choices and the drinks were good. However the wine selection was very limited. Unless you’re willing to buy a bottle of wine for 70.00 plus, you were limited to 2 house whites and 2 house reds. I was expecting more choice considering the premium you pay with a Secrets resort. All in all it is a beautiful resort , we had a wonderful time and we would highly recommend this property.

    Apr 09, 2024
  • 5.0 star tripadvisor rating
    Concierge's at this resort are AMAZING!

    Antonio and Fernando are just THE BEST! Antonio (pool concierge) saw us daily to keep us up to date with daily activities, entertainment, and made sure we were having a great time. The start of our trip was a fiasco. We flew in from Vancouver on March 27. Nexus Tours basically abandoned us at the airport for an addition 3 hrs. We were finally put on a big bus after 2.5 hours, then asked to get off, and put on a van. Then waited for another 30 mins for 2 more passengers who flew in on a flight from Victoria. I also think our transfer driver was auditioning for a formula one race! We were terrified we wouldn't even make it to the resort! The next morning, we tried contacting Nexus Tours via 3 emails, and an attempt at calling customer service. We explained the situation to Antonio, and he brought in Fernando. Fernando helped us with Nexus Tours to confirm our return transfer to Cancun Airport (this took until day before we left!) But Fernando was persistent and such a patient man. He explained this had happened to other guests in the last couple of months so he is not sure what is going on with Nexus Tours? But he was finally successful in getting to the right person at Nexus and he kept us informed each day. I can't say enough about both Antonio and Fernando. We felt taken care of at this resort and would highly recommend this to anyone looking for amazing people, service, beaches, activities and food! When they say to you "welcome home", they really mean it!

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    See you again soon!

    Secrets Akumal has it all! Amazing beach with snorkelling steps away from the lively activity pool, casual and fine dining experiences. The grounds are lush jungle gardens with lots of shade throughout. Preferred is the way to go: building location, club lounge drinks and snacks and breakfast at Seaside was much better than buffet. We had the best service at the PC lounge, greeted by name each visit by Johanna, she made our visits there most enjoyable. Our pool days were so fun yet relaxing, Antonio was always looking out for every need, we enjoyed his daily check in and conversations. See you again our friends at SA!

    Apr 07, 2024
  • 5.0 star tripadvisor rating
    Above and beyond customer service!

    This resort is stunning. We enjoyed a fun and relaxing week here and I cannot say enough about the amazing customer service provided by all the staff. Never have I felt so pampered and cared for. A special mention of Daniel the Pool Concierge Supervisor who greeted us by name each day, ensured we had enough clean towels, shade, information about the daily activities and evening entertainment. I looked forward to seeing his beautiful smile each morning and you could see how much he took pride in ensuring that everyone there had a wonderful time. Also I want to mention Ismael and Hector our two main pool waiters in our section who ensured we had everything we needed. There is such an amazing array of entertainment here both day and night that you could choose to relax and unwind or be busy every minute of the day. I would highly recommend this resort to anyone!

    Apr 07, 2024