What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10421 reviews
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Oct 13, 2025Wonderful stay!
Had a great time. Everyone on staff was very friendly and helpful. Food was really good, plenty of options. Highly recommend the resort.
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Oct 12, 2025Honeymoon make up
We went for a week of relaxation and to make up for the honeymoon we couldn't have in 2020. This was our 2nd time in Jamaica as well as our 2nd time staying with Secrets in the Preferred Club. It was just as enjoyable, even more so this time around because we spent the whole week at the resort. we had great vibes the whole time, the staff all make you feel as though you are home and they make you know they are there to take care of you. Shaonie at the marlin bar and Chris brown were great additions in our daily travels through the resort.
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Oct 11, 2025Skip this one for 2025/2026 until a complete reno is done
Skip this one for 2025/2026 until the complete reno is done. There is nothing impressive about this property. We paid over $4k for a Premium king room for just 3 nights that was supposed to be ocean view. You can barely call it that. You can see a little bit of ocean through the trees. We plan to switch rooms tomorrow, but why have I paid over $4000 for an oceanfront room for only to arrive at the property and have to request an actual ocean view room? We asked about switching to one of the swim up rooms and the charge was an additional $500 just for two nights. Also not worth it considering what we’ve paid for. It does come with a butler but we don’t need one. Overall, the property is very clean, but it’s hard to walk on the sidewalks and enjoy the property because of all of the golf carts that the staff are constantly driving around in. You’re constantly having to walk on the edge of the sidewalk to allow these huge golf carts to pass. We are enjoying that there are NOT a lot of people here. We were trying to get some towels to sit by the beach tonight as the sun was setting at 5 o’clock and were told that they were all out of towels for the day. Apparently they only do laundry once. The food choices could be better. I saw a lady (guest) coughing as she was touching a loaf of bread and cutting a slice off for herself at the buffet. It generally seems like it’s much too hot for food to be sitting out at a buffet in any of the restaurants. We had pasta from the pasta bar today. It was made fresh and it was very good and filling. I did wonder if the chicken had remained cool enough, but I’m not sick yet, so hopefully it’s fine. The room service options could be better. Our visit to Ocho Rios 20 years ago was much better than this stay. Our resort back then had much better food selections.. we had filet mignon on the room service menu. Here, you can get a hamburger. They are charging upscale prices, but there’s definitely nothing upscale about this resort. The people here are amazing and I’ve enjoyed all of them, but Hyatt can do better. Try visiting this resort once it’s renovated and worth the money.
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Oct 08, 2025
Amazing and beautiful resort
Beautiful resort Wonderful employees Clean and up to date with all amenities in the room and on the resort Fun and friendly staff Welcoming and inviting Helpful and understanding staff An awesome resort I have been going here since 2018 and can not and will not think of another resort/place to go to. My favorite place to go to on vacation before now and after. Thank you guys for making my stay always memorable and fun!
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Oct 08, 2025
The best vacay I've had in life
Overall wonderful experience. Jefry the operations manager and Anika the Preferred club fron desk clerk assisted me with extended stay twice. I stayed a total of 24 days and it was worth every penny!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryFrom August 7 to November 2025, the lobby, lounge, and poolside restaurant LIVO will be refreshed. Upon completion, enjoy a revitalized lobby with the relocated Coco Café and LIVO’s new Mediterranean seafood menu. During renovations: • Temporary check-in/out arrangements will be provided. • All 9 other restaurants remain open. • Work hours are confined to daytime with temporary walls to reduce disruption. We appreciate your understanding and look forward to unveiling the upgrades!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50