What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Various Bars and Lounges
- Rendezvous
- Sugar Reef
- Barracuda
- Rendezvous
- Sugar Reef
- Desires
- Manatees
- Marlin Bar open-air bar
- Piano Bar
- Revive Bar
- The Lounge - Various Restaurants
- Barefoot Grill
- Blue Mountain Dress code: Casual Elegance(11 PM) - Bordeaux- Coco Café:7:00 a.m. – 10:00 p.m
- El Patio Dress code: Casual Elegance
- Himitsu Dress code: Casual Elegance
- Oceana Dress code: Casual Elegance for dinner (Oceana lunch: 6:00 pm-11:00 pm)- Portofino Dress code: Casual Elegance(6:00 p.m. – 10:00 p.m.)
- Seaside Grill Dress code: Casual Elegance for dinner- World Café Dress code: Casual Elegance
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf,Offsite†
- Jacuzzi
- Pool
- All-inclusive meal plan
- Banquet facilities†
- Business center†
- Car Rental Services†
- COVID test onsite
- Exercise gym
- Game room
- Golf, Offsite†
- Jacuzzi
- Pool
- Restaurant
- Room service
- Shopping mall†
- Spa†
- Tennis court†
- Water sports†
- Please contact the hotel for additional information.
† Fees may apply
- Direct access to a beach †
- Fitness center on-site
- Hot tub †
- Jacuzzi †
- Pool
- Snorkeling †
- Spa †
The world-class spa provides a sublime atmosphere of pure indulgence combining indigenous treatments with fabulous amenities.
- Tennis court †
- Water activities †- Water skiing- Parasailing- Wake/knee boarding- Tubing- Banana Boat Ride- Boat Tours- Deep Sea Fishing- Glass bottom boat
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10387 reviews
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Aug 31, 2025Good resort, but not 5 star
Start with the good: the location and views of the resort are amazing!! The layout is great, staff is mostly very friendly. Definitely worth the upgrade to Preferred status. Pools are well kept, beaches are smaller but nice. Security is great and you don't get harassed a lot to buy things like at other resorts. The bad: food was ok. Some meals were good, some were not. Food is a bit generic overall. The biggest issue i had at the resort was the lack of AC. NONE of the restaurants or bars have AC, and very few have fans. Went in August so its really hot. I often found myself having to go into the casino or back to my room just to cool off. Dinners were often uncomfortable due to this. Honestly I probably took off 1 1/2 stars just for the AC issue
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Aug 29, 2025Hyatt Can Do Better
As a Hyatt member for over 20 years, I’ve always trusted the brand for its care and consistency, which is why this stay was disappointing. Our room was not cleaned despite requests, my husband was injured while using a jet ski vendor recommended by the hotel, and medical support was limited. There were also some inconveniences like late-night noise, a Wi-Fi outage, and snacks unsafe for my son’s allergy. I understand things can go wrong, but what matters most is how they’re handled. Unfortunately, the follow-up and support fell short of what I’ve come to expect from Hyatt. I truly hope management takes this feedback to heart, as I know this property has the potential to deliver the great experiences Hyatt is known for.
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Aug 26, 2025Thank you!!!!
I had an absolutely wonderful time at the Barracuda Bar! The atmosphere was vibrant, and the beachside views added to the experience. KD and Dwayne were exceptional; their attentiveness and friendly demeanor made us feel right at home. They went above and beyond to ensure our needs were met throughout the evening. The service was truly outstanding, making every moment enjoyable. Thank you for such a memorable night! ❤️
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Aug 25, 2025They prioritize guest.
To get the full benefits of SECRET, one need to book preferred club.. As a member you can move within their hotels freely and that is where the magic begins. Overall the JAMAICAN food on all properties was excellent. If you love JAMAICAN AS I DO, you will not be disappointed.
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Aug 25, 2025
Coming back to Jamaica!
We had an amazing vacation!!! We got the value from the trip: restaurants, clubs, beach, amenities, room service, pools, staff, good alcohol,... all. With Preferred Club you will be pleased having full access to the other hotels, parties, and restaurants; it was really worth it. Tips: Avoid the buffet; they have others incredibles choices that will surprise you! The shrimp tacos at Breathless were to died for, the jerk chicken by the pool was awesome. My favourite was the Jamaican traditional soup at Bleu Mauntain restaurant. Will we come back to Jamaica? A hard yes
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryFrom August 7 to November 2025, the lobby, lounge, and poolside restaurant LIVO will be refreshed. Upon completion, enjoy a revitalized lobby with the relocated Coco Café and LIVO’s new Mediterranean seafood menu. During renovations: • Temporary check-in/out arrangements will be provided. • All 9 other restaurants remain open. • Work hours are confined to daytime with temporary walls to reduce disruption. We appreciate your understanding and look forward to unveiling the upgrades!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.
- No Show Policy
- No Show Penalty:100% of balance dueApplies: Sunday - Saturday 05May16 - 31Dec50