What We Love
- Melt into soothing spa treatments and nurture your mind and body with aromatherapy massages and seaweed wraps.
- Enjoy complete access to 24-hour room service and a variety of other luxury amenities.
- Keep the energy and fun at an all-time high with a variety of sports, activities and other social events taking place on a daily basis.
Things to Know
- The resort is located only 25 minutes from the airport.
- Upgrading to the Preferred Club gives you exclusive access to better rooms, a pillow menu, afternoon hors d'oeuvres service, and more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Montego Bay is undeniably one of the Caribbean's most sought after destinations. Featuring a diverse and colorful local atmosphere, as well as a vibrant tourist industry, Montego Bay should be at the top of your list when it comes to planning your next Caribbean vacation.
When it comes to selecting an all-inclusive Jamaica resort, Secrets St. James has developed a reputation for providing unparalleled luxury and service to guests.
This resort has everything you have ever wanted in an all-inclusive getaway and so very much more - it's called Unlimited-Luxury®.Here's a snapshot of what you get:
- Unlimited gourmet A la carte dining
- 24-hour room service
- Unlimited international and domestic top-shelf spirits
- Daily refreshed, complimentary minibar
- Nightly entertainment
- Pool and beach wait service
- Sip, Savor & See lets you nosh/party at neighboring resorts
- Free Wi-Fi with the Unlimited Connectivity mobile app
Location
Montego BayProperty Information
{{title}}
Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9923 reviews
-
Oct 06, 2024Amazing stay at Secret St. James Preferred club in Montego Bay,
A wonderful stay at this beautiful location and a warm Jamaican welcome and total relaxation and first class service from our amazing Butlers and now friends. We are so sad to be leaving and recommend Secret St. James preferred club. Tajae and Dawin made our stay so special with the little extra touches, always having the perfect spot on the beach with ice cold beers, sparkling champagne, waters and sodas and delicious snacks. We had the most perfect dinner reservations and experiences thanks to Tajae and Dawin’s recommendations. Nothing was ever too much trouble and the saying “no problem” really resonates here. Tajae and Dawin always welcomed us with a warm handshake and a big smile. We cannot wait to come back. Great live bands and shows and good choice of good, premium liquors in the preferred club, party if you want to or just chill and take in the carribean sea views and stunning sunsets. If you don’t snorkel, no worries because the water is so clear and warm you just look down at your feet and see an abundance of fish. This morning the hummingbirds waved their wings goodbye to us, the peacock popped it’s head out and the mockingbirds sang us their farewell song. We leave this place with great memories and new friendships made.. we will be back for sure
-
Oct 05, 2024I would come back, but it’s not as high of standards as it used to be
My husband and I stayed here when we were dating (2012) we came back for our 11 year anniversary. Some things had definitely changed, maybe since Hyatt took over. Before, the staff went above and beyond to be friendly and attentive. The staff was still lovely, but not like they used to be. The room was clean and the view was to die for. Some of the plugs in the room didn’t work. You’re not going to get 5 star restaurants, but we had some lively meals at Portofino and Altitudes (top of Breathless) Cocos cafe had amazing coffee and Erica was the sweetest! The entertainment crew was awesome as well, but no one was better than Ashley.
-
Oct 05, 2024
You have to go at least once
Best resort ever! Friendly and helpful staff. Very nice rooms. Food was excellent. Stayed in the Swim Out room which included a butler. Room was cleaned and restocked daily. The butlers, Dane and Chase, were so helpful, kind and anticipatory of my needs.
-
Oct 05, 2024
Very Best experience at Secrets Montego Bay!
Very nice resort. Very clean. Rooms are fabulous, clean with excellent turndown service every day 2 times a day. Room service late night was great! Beds very soft and comfortable. It's a absolutely beautiful resort! No complaints! Staff is fun! Bellman was great and customer service was excellent! The views. Entertainment was excellent. High quality food, service and amenities! We will only stay there when in Jamaica!
-
Oct 05, 2024
The best location , the best staff , unlimited food and drinks , no screaming kids .....its the place to go !
This hotel and its staff are something Special , genuinely the people couldn't do more for you and the location is stunning. probably the best beach i have used and the marine life is just superb. It was my wife's birthday and two members of staff went the extra mile Chase and Dane. if you ever meet them you will see just how these guys make your vacation that much better. 10/10 guys thank you.