What We Love
- Sample tantalizing, gourmet faire from one of eight onsite restaurants.
- Keep unending luxury at your fingertips thanks to 24-hour room service.
- Quaint, hacienda-style suits allow for unmatched ambiance and tranquility.
Things to Know
- The resort is only 20 miles from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- This resort is limited to guests aged 18 and older.
- Oceanfront rooms have been recently renovated.
Resort Details
- Daytime Restaurants And Snacks
IN THE MAIN BUILDING
Main buffet restaurant Le Marché
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.
An international cuisine buffet filled with plenty of choices to satisfy your taste buds.Breakfast buffet:
Seating section with air conditioning available
À la carte breakfast available
Lunch buffet (daily themes):
Seating section with air conditioning available
À la carte snacks
BY THE BEACH
Beach restaurant Mar y Tierra - Dress code: Resort Casual
Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.À la carte lunch
À la carte breakfast
AT THE GOLDEN POOL
Golden snack bar
Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.DAYTIME SNACKS
MAIN BUILDING -
We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza EspañaCatch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!
MAIN POOL: - Food truck near Heaven and Earth swim-up bar
Next to the main pool, beach tables and chairs available.- Fresh fruit kebab service
With fresh tropical fruit kebabs.
- Marquesitas cart
The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
- Esquites cart
A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
- Gourmet canapés cart
Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
- Fresh fruit flavored waters cart
Prepared with fresh tropical fruit, two flavors daily. - Nighttime Restaurants & Snack
Nighttime Restaurants
Italian: L’Olivo
Dress code: Night Elegant
The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.French: L’Alsace
Dress code: Night Elegant
The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.Mexican: La Hacienda
Dress code: Night Casual-Elegant
Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.NIGHTTIME RESTAURANTS
Air-conditioned luxury “à la carte“ restaurants in the main areaAsian: Taman Sari
Dress code: Night Casual-Elegant
Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.Japanese: Ginger
Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
3 restaurants in 1
• À la carte – no reservations
• Sushi bar – no reservations
• Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.NIGHTTIME
Unlimited – No reservations
By the beach (no air conditioning)
Fish & Seafood: Mar-
Dress code: Night Casual
Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.Steakhouse: Tierra
Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.Plaza España
- Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
- Sweet crepes cart: Tasty crepes prepared with various complements.SPECIAL FIESTAS
- 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions. - Various Lounges & Bars
- Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.
- Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.
- Sunrise beach bar: On the beach for your favorite drinks and cocktails.
- Sunset beach bar: On the beach for your favorite drinks and cocktails.
- Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
Dress code: Night Elegant- Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
Dress code Night: Casual-Elegant
- Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
Dress code Night: Casual-Elegant
- Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
Dress code: Night Casual
- Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
Dress code: Night Elegant
- El Palenque theater bar:
***Schedule varies with shows and events.
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- 24-hour room service
- Concierge desk
- Elevators
- Exercise gym
- Laundry/Valet service†
- Medical Facilities Service†
- Pool
- Restaurant†
- Shops and commercial services†
- Spa†
- Tennis court
- Wireless internet connection in public areas
- Meeting Facilities†
† Fees may apply
- Direct access to a beach
- Fitness center on-site
- GeneralBasketball, tennis and Paddle courts are free of charge
- Two tennis courts-One paddle court-One basketball court
• Pilates, Yoga, TRX, Zumba, body fitness, pool biking• Foam party• Cooking lessons• Spanish lessons• Bike tour• Tequila tastings• Craft• Riffle shooting• Waterpolo• Pool tournaments• Texas Hold'em and many other games
- Non-Motorized Water Sports- Hobie cats
- Boogie boards
- Snorkeling gear (mask and snorkel only)
- Kayaks - PoolThere are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
- Sauna †
- Spa †Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
- Steam bath †
- VolleyballBeach and pool volleyball
- Diving †
- Golf †Golf course located within a mile of the property.
- Motorized Water Sports †
- On-site EntertainmentDo not miss the Mexican and the Caribbean thematic nights every week including buffet
and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
- Chichen Itza
- Tulum
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19303 reviews
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Jul 11, 2025Excellent Hotel with awesome service
This was our first time at this resort and it was fantastic. The staff was very friendly. The hotel is well maintained and the activity team was great. The activities at the pool were fun. The room was well kept and super clean. The food was very good. Ginger was our favorite and the Hacienda Mexican restaurant was fantastic. We will definitely consider returning here for our next trip.
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Jul 11, 2025
excellent trip
The resort is a very beautiful and very well service, the cafe has good breakfast sandwiches and drinks, and the room service is always on top of cleaning rooms. very very clean and beautiful. felt very safe and don’t have a single complaint.
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Jul 09, 2025
First time in Mexico did not disappoint
This was my first all-inclusive experience and it was fantastic. All of the amenities and facilities were first class. I never once felt uncomfortable at the resort or disappointed in the quality of service. Would highly recommend to anyone who is new to Mexico or the all-inclusive scene.
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Jul 09, 2025
Lovely Resort, Exceeded Expectations
We have stayed at multiple all inclusive resorts in Cancun/Riviera Maya. The food at this one exceeded expectations for an all inclusive. A lot of flavor. We didn’t find a restaurant we didn’t like. The resort is beautiful. Lovely landscaping, close to the jungle with lots of wildlife. The staff was amazing and accommodating everywhere we went. They are so nice, and they did a great job cleaning and preparing our room. Our single complaint was the bed. We didn’t find it very comfortable, and had a hard time sleeping. But we would definitely stay here again!
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Jul 09, 2025
Great couples resort
Awesome place to spend our anniversary. The Valentin provided us with amazing food, great drinks, quality service, and a beautiful place to call home for the week. We really loved walking around the gardens and looking at all the animals and beautiful landscaping. Thanks VIM crew!
- Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
- Pet Policy : Pets Not Allowed