What We Love
- Sample tantalizing, gourmet faire from one of eight onsite restaurants.
- Keep unending luxury at your fingertips thanks to 24-hour room service.
- Quaint, hacienda-style suits allow for unmatched ambiance and tranquility.
Things to Know
- The resort is only 20 miles from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- This resort is limited to guests aged 18 and older.
Escape the real world at this luxurious Caribbean hideaway. This all-inclusive Cancun resort's specialty is tropical romance so, naturally, the resort offers plenty of wedding and honeymoon packages.
While you may be away from it all, we recommend that you leave the comforts of your room for at least a little, or you'll miss the fabulous food at the resort's eight restaurants. Even breakfast is a gourmet affair at Le Marche, with its omelet station and local fruits and veggies. The casually elegant Taman Sari serves up an eclectic mix of Thai and Indonesian dishes. If you just want to grab a tropical cocktail while you sunbathe on the beach, the Sunrise & Sunset bar is close at-hand. Nine other bars also serve unlimited drinks throughout the resort.
To top off its appeal, the resort continues to show their environmental consciousness through their property, set amid lush, tropical vegetation, providing a tropical background for memories that will last a lifetime. If you have been feeling a little crowded as of late, then it's time to head down and treat yourself to a romantic getaway with that special someone!
This hotel is All-Inclusive. Features include:
- Complementary meals.
- Unlimited drinks, including all bars.
- Welcome cocktail and cool towel upon arrival.
- Entertainment activities day and night.
- Non-motorized water sports activities.
- All taxes and gratuities.
LocationRiviera Maya - Beach
*This hotel is an adults only property and does not allow anyone under the age of 18 years.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating15119 reviews
Sigh!!! Where does one start? This is, by far, the best resort we've been to! We had very specific qualities we were looking for and Valentin Imperial more than delivered. First things first, the food! Ohhh the food! Wow! Wow! Really well done. Never the same meal twice even if you went to the buffets. This was our number 1 concern and wow, did they deliver. We were very spoiled and chose to enjoy The Corner with the wine pairing for my birthday. INCREDIBLE. Coming from a big culinary background, we tend to be disappointed in resort food. Not here! Beyond over the top food and service. Once in a lifetime experience! ( that we will repeat yearly :)). The service: Impeccable from the minute we stepped onto the resort, we were treated like royalty. Unfortunately, our travel agent did not do what we paid her to do. The resort took excellent care of this mistake and we had an incredible room. We were in building 7 and I highly recommend it. I suggest booking direct with the resort to get the best of everything. The pools are gorgeous but the Golden Pool is by far the most relaxing. Loved the no smoking rule! The beach: Oh goodness, the beach! No saving seats, even though a lot of people did, we never had a problem finding a spot to spend the day. The service on the beach was fantastic! Spicy Caesars are never going to be the same at home. The service: Best staff and service we've ever encountered at a Mexican resort. Our concierge, Rosario, was an absolute delight and took great pains to make certain we had anything and everything we could ask for. She is one of the reasons we will come back in 2021. Whether it was the front desk, bellmen, housekeeping, concierge, bartenders, wait staff, or cart drivers, they were so friendly, so kind and always smiling. I truly hope management treats them as nice as they treated us. The grounds: Simply stunning. You can get a bit lost as the resort is fairly big but it is not impersonal at all. The foliage, plants, and gardens are incredible. We were in constant amazement. All in all, Valentin Imperial is the best resort we've been to. They checked all the boxes and then some! See you in a year!
This is the hardest review to write. 100% of the staff we interacted with were awesome, Memo, Jesus, Lorenzo, Miguel, Naelleye (spelling). All the water staff day in and day out. We enjoyed gourmet food, fun games, pool parties and a great beach. My son and his now wife held a gorgeous wedding and the wedding planner was perfect. The downside, someone broke into our room, took my personal cell phone and $40.00 out of $200.00 from my wife's hidden wallet.they did this between 7:00 and 10:30pm. Perhaps they were waiting for us to leave. Desperate times....if you go, carry All your valuables with you. Aside from the theft, this is truly a remarkable property and staff with at least one bad apple. Otherwise a 5 star rating I'm dropping to a 2 for theft. Just our experience.
The minute you turn into the Valentin, the stress melts away. We first visited the VIRM in 2008, It was our first time at an “all inclusive” resort. We were blown away by the beauty of the grounds. 12 years later the gardens are spectacular and are stunningly beautiful. The restaurants are superb. There is something for everyone at any of the seven they have. I have to mention the carpochio at the Italian. The entire staff of the VIRM have alway treated us with such kindness. We love them all. ❤️ If you’re looking for a party, a romantic getaway or just a break, the VIRM has it all! Needless to say, we absolutely love the Valentin Imperial Maya.
10 year anniversary
Thank you so much to the staff at Valentin for making our 10 year anniversary trip great! Ignacio and Andre always took care of us at the pool bar and Rosa always made sure the Mini Guinness was cold and ready to go down. Thanks again!
Our favorite resort in Mexico! The BEST vacation!
Having been to Mexico over 15 times, this was our first time staying at the Valentin Imperial. Everything about this hotel is AMAZING! Everything from the rooms, to the beach, to the restaurants, the hotel grounds. The food was delicious at every restaurant. We especially enjoyed The Corner Restaurant where we paid an additional fee to do the tasting menu. It was one of the best meals of our lives! The beach is gorgeous, large and no seaweed. The hotel dive site on premise was great! JC went above and beyond to book us 2 excursions that were not offered through Apple Vacations. The service from everyone at the hotel was impeccable! From the servers on the beach, to everyone in the restaurants & bars and cleaning staff and concierge. The shows in the theater at night were wonderful! We went to all of them - magic,carnival, Michael Jackson. The outdoor dinner/mexico and fire shows were so entertaining. We can't wait to go back next year! The perfect vacation!