What We Love
- Browse the resort's health-conscious dining options, including gluten-free, sugar-free and vegetarian cuisine.
- Refresh your mind and body at the onsite spa, which includes a seaweed wrap and the popular "C" and Sea facial.
- Keep your fitness routine on schedule with full access to the onsite exercise facilities.
Things to Know
- The resort is only 29 miles from the airport.
- Maximize your vacation times by checking pick-up times on scheduled transfers.
- Upgrading to the Preferred Club will grant you access to upgraded rooms and a variety of enhanced amenities.
Close your eyes. Envision a Mexican hacienda. Now, overlay it with cool Mediterranean textures, colors (warm woods, yellows) and architecture. Now step on a powdery beach and open your eyes: in front of you are endless teal waves that kiss the shore and linger around your ankles. Heaven?
This resort has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for this type of uncompromising indulgence - Unlimited-Luxury®.
Here's a snapshot of what you can expect:
- Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
- 24-hour room service - if you wake at 4:13 am and want something, you can get it.
- Unlimited international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too.)
- Daily refreshed, complimentary minibar. You'll never be parched.
- Nightly entertainment - weekly theme parties by the pool. Get ready!
- Pool and beach wait service.
- No wristbands.
- No gratuities required.
- The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
- Free Wi-Fi, free international calling with Unlimited Connectivity, a mobile app that lets you stay connected.
Get MORE perks from your getaway to Secrets Capri. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:
- Welcome letter
- Complimentary in-room snacks
- 25% spa discount
- One in-room breakfast
Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:
- 1-day Bali bed rental
- Two handmade Mayan bracelets
Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.
*Eligible upgraded room categories include Preferred Club Junior Suite Ocean Front, Preferred Honeymoon Suite Bedroom and Preferred Presidential 1 Bedroom Suite.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12859 reviews
Another Wonderful Visit to Secrets Capri
Once again, our stay at Secrets Capri exceeded our expectations…which is hard to do since we have stayed here so many times! It is truly is our home in Mexico. Notably, the staff are there year after year which is a testament to how happy they are. We found the room, food, beach, pool and service to be exemplary. It is perfect for us as we want to escape life for a while and enjoy a relaxing holiday. This year was a little different as the world started shutting down due to the COVID-19 pandemic. Many staff were laid off during our stay (the hotel was practically empty when we left) and others knew it was imminent, but despite this stress, they all acted like nothing was wrong and had a huge smile on their face. What true professionalism! It is always difficult to list names at the risk of forgetting someone, but here we go! We apologize for those we missed. You know you are all special to us. Thank you to Humberto and Salvador for always being so amazing. It was also great to meet Musme and to welcome her to the team. Thank you to the following people for standing out during our stay: Humberto C. and Gerardo Bellboys | Perla, Eduardo, Norberto, David, Marvin, Alberto, Samuel, Alejandro, Luis, Anayeli, Nayali, and the very accomodating chefs! (Seaside Grill) | Rocio, Johny (lobby) | Enrique, Alberto, Dimas, Noë, Luis (Buffet) | Jaime, Viktor, Salma, Pedro, Christian, Rocio, Elisa, Emanuel (Portofino) | Eliezer, guadalupe, Theresa, Orlando, Daniel (pool) | Paula, Adelaido, Jesus (Himitsu) | Andres, Rodrigo and Rogelio (concierge) | Fabien (Cactus) | Rosa (housekeeping) | Erik, Amelio (spa) It was also great to see friends who we have met in the past and to meet new, great people as we do each year. The staff here is first class and are unmatched anywhere! We had a great holiday and can't wait to return next year!
Relaxing and Intimate
We LOVED our stay and even extended our time. Our room concierge, Rodrigo, made us feel right at home. Erik (spa concierge) was extremely helpful. Daniel (pool concierge) treated us like royalty. Victor (waiter) was definitely attentive to our every need when we dined at PORTIFINO (Italian restuarant). Philemon and Sosa (servers) always made sure that we didn't need anything while we were on the beach or by the pool. Eliezer (beach concierge) made every effort to make us comfortable. Omar (bartender) was someone we looked for each night in the lounge and really knows how to make a great drink! Martha (housekeeping) was a dream with keeping our room clean and stocked. Hector (head of the entertainment) was a riot to talk to and did an outstanding job with the activities and shows. Yari (entertainment team) was a lot of fun and made you feel part of things and important. Overall, we were so happy with how the resort was run, that we are wanting to make this a regular destination for the 2 of us! We weren't looking for major excitement or non-stop activity. There were things to do and we were comfortable and at ease because of how engaged the staff is with all of the patrons. It was like they were a family welcoming you into their home and including you in anything that you wanted to participate in! Regrettably we had to cut our trip shorter than we wanted because of the COVID pandemic. My wife and I are already planning our return trip as soon as things settle down globally.
Perfect size for wedding party of 40!!!
I was nervous that Secrets Capri was going to be too small for our group of 40, but it was the perfect size. The resort was 100% booked while we were there, but there were still empty chairs by the pool and ocean, staff waited on everyone with a smile and good energy, and the wait for drinks was not long. The pool was not full (even though there is only one), and we never made it to the other side of the pool as we hung out by the bar. Angie, our wedding coordinator, is hands down the most helpful and knowledgeable person when it comes to planning a wedding and made our day perfect. All 40 of us were very satisfied with our stay and plan to return. Their beach is the nicest out of the resorts within walking distance. The staff cleans the seaweed and beach every night and morning. We are so happy that we chose Secrets Capri for our destination wedding.
The resort is amazing, the beach supreme, the restaurants outstanding, but the housekeeping really left a bad taste in my mouth; honestly, that's what really sticks out about Secrets Capri for me now. I would get back from a day on the beach...to an unmade room; this happened twice...and we were only there five days! When I went to the front desk to ask them about it, they tried to turn it on me, saying I had the 'do not disturb' sign on. Which I did that day, because my husband was working from the room. But he turned it off as soon as he was done AND followed it up with a phone call letting them know to come and clean our room. You know when you go on vacation, and you just want to go back to your room and relax after the beach? I couldn't two of the five days we had there. I was pretty peeved. The rest of the stay was fabulous though. The staff was really friendly, food was great, and the entertainment fun as well. If they'd get their housekeeping together, and stop blaming the guests, it would go a long way!
Secrets Capri Riveria
The rooms have good security. We especially appreciated the doorbell and the button to push for privacy. The restaurants were good. The buffet is exceptional. The grounds are beautiful. The resort is well kept and looks really nice.