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Secrets Capri Riviera Cancun

Mexico - Riviera Maya

Our Rating

Rooms starting at $288 per night All-Inclusive
Info Customer Reviews Questions & Answers

Close your eyes. Envision a Mexican hacienda. Now overlay it with cool Mediterranean textures, colors (warm woods, yello ... More

Customer Rating 564 Reviews
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.0
Dining Options
 
4.1
Room Comfort
 
4.3
4.3 out of 5
"If you are reading this, you're like me and do your homework before you book a vacation destination. Let me tell you what my family experienced during our stay the first week of March 2013 at Secrets C..." – 17oh
553 out of 660 (84%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.6
Beaches & Pools
 
4.0
Dining Options
 
4.1
Room Comfort
 
4.3
4.3 out of 5
"If you are reading this, you're like me and do your homework before you book a vacation destination. Let me tell you what my family experienced during our stay the first week of March 2013 at Secrets C..." – 17oh
553 out of 660 (84%) customers would recommend this product to a friend.
Coatimundi's Beach Read The view from our room Walk to the Beach View from Seaside Grill Birthday room!!! View from La Riviera Raccoons On the beach Good times at the pool swim up bar! Coconut ice cream by the ocean! 5th floor common area View from Balcony View from breakfast / most of the rooms pure beauty View from our room Beach near Secrets Capri View from my balcony Chilling by the Pool View from the grill Beach at Secrets Capri View of sunrise from room Serenity Now.. Pool area Paradise View from Cactus Club View from room My little buddy that I met in downtown Playa Del Carmen Our View eating at Seaside Restaurant view from room view from dinner on Oceana balcony view from our room!! amazing Wonderful view from our balcony of the ocean & pool Beach delicious Catamaran Snorkel Trip From room 526 Quiet beach Beautiful resort towel art July 4 celebration Birthday balloons HANGIN OUT @ THE POOL second cut foot Tulum Ruins Drinks on the beach Sunrise from room Restaurant Paradise at your doorstep View from room VIEW FROM OUR ROOM breakfast by the beach Ocean Front Balcony Early morning on the beach Early morning going to the pool Romantic Dinner on Beach Sunrise by the pool
All Customer Reviews
1-4 of 564 reviews. Sort by
August 12, 2019
Secrets De Capri

The resort is beautiful however the AC is not adequate for the Mexican summers. There was also a mold smell in the room. I mentioned it twice to staff and they said they would look into it but it was not resolved during the 12 days were there. On a happier note, the staff- EVERYONE- could not have been more helpful or friendly. The facility was VERY clean and quite nice other than the AC and moldy smell.


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Overall Rating: 4
Value
 
4.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
3.0
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From: Virginia
Age: 45-54
Travel: 1-2 trips/year

August 10, 2019
First trip to Mexico

We had a great time minus a few moments. Firstly, we got this deal from the the deal of fortune and didn’t get to specifically choose this hotel. As a younger couple, we didn’t know (and it wouldn’t have mattered if we did) that this hotel is tailored for an older crowd. Secondly, while the food tastes good and you can eat as much as you like, it’s not always the freshest and we both had digestion issues.


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Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
5.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Miami, FL
Age: 19-24
Travel: 1-2 trips/year

August 7, 2019
A little bit of everything!

We traveled with another couple celebrating our 10 year anniversaries. The hotel staff was great in accommodating our room requests and making us feel special since we were celebrating. The lobby is not air conditioned, but the rooms themselves stay nice and cool. It is an older facility, but kept up very well. The only things I noticed that could have been better were the toilets in the common bathrooms. They needed repaired and replacing, but nothing was dirty. The beach was clean and beautiful! You can walk right out to the water. We spent most of our time by the pool and the pool bar. Great service and fun! You can relax if you want or socialize very easily. Our group took part in water aerobics most days and had a blast. We ate at all the restaurants. Nothing is spectacular, but all the food was very good. We enjoyed the hibachi restaurant the most, but it gets pretty hot due to the climate and grill. The entertainment staff is excellent! They offer shows, karaoke, live bands, dancing, trivia, etc. We really enjoyed the entertainment. We also liked the game area. We played jenga, ping pong, and darts. People on the resort will try and up-sell you on special dinner tables for certain events. We politely said no. One gentleman was particularly persistent, but when we told him we just didn't want to, he left us alone. They are polite, and just doing their job, but I could see how it would be annoying if someone had a hard time saying no. Overall, we would go back and have told other people about the resort. The staff was kind and the resort was beautiful. It's not a huge property, but that's what we liked best. You could keep to yourself, but if you want to socialize, it's easy to do it since you run into the same people a lot.

View from Cactus Club View from La Riviera
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Overall Rating: 4
Value
 
5.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Kansas
Age: 35-44
Travel: 1-2 trips/year

August 5, 2019
Very Good Resort

I am posting this from Secrets Capri. We are in the lobby, checking out, waiting on taxi. Here goes: Resort property overall is very nice, shows a little age, but still very nice. Our room was excellent (bed was awesome, furnishings very good, bath nice), except balcony overlooked seaweed dump and every morning noise from adjacent resort. The ocean view was very nice, though I wish we had an interior room facing ocean and pool or room on south side of resort. . Food ranges from good to excellent. No complaints. We liked Portifino most of all. Buffet breakfast great. Beachside breakfast or lunch has awesome view and not many people go there. Poolside grill was very good, especially daily offering in addition to burgers (one day chef filleted whole fish poolside and grilled it). Awesome. Room service was good (I like getting a pot of coffee ea morning), though a few mornings it took a while to get an answer. Staff is overall super nice. Juan at the pool bar deserves a raise...whatever he’s making! Beach is nice. A little seaweed, but not bad. However, see below. We walked north to the lagoon on the ‘beach’. Lagoon was pretty, but a underwhelming. However, the worst part is the walk. No resort within a mile north of Secrets Capri has a real beach. And the seaweed is unlike anything I’ve ever seen. The stench and no way to get in the water. It’s nasty. Again, this is NOT true at Secrets Capri. Secrets has a nice, sandy beach. And resorts a mile or so south of Capri also have beautiful beaches. You get the sales pitch when you check in to go to Maroma for time share tour. You get quite a few pitches for sales of wine pairings, dinners, etc, etc. But, overall not too annoying. A note, the resort tells you they offer a free shuttle to Playa Del Carmen, but it’s not really ‘free’. It’s some company that takes you to a tequila factory and jewelry store (2 hrs), then to Playa Del Carmen. We took a ‘self-guided’ PDC and Tulum field trip. We took a cab to Playa Del Carmen for $20, interesting walk around PDC, then took a Collectivo (mass transit vans used mostly by locals) to Tulum. Collectivo to Tulum was 45 Pesos each (or about $2.50 ea person ea way, so total cost to and from Tulum was $10!, super cheap). We did PCD shopping and Tulum for about $80 total. $45 of that was cabs to and from Capri and Playa Del Carmen a ‘tour’ to go to Tulum sells at the hotel for $179 each! So, we did it ourselves for $80 for both of us. But, I don’t mind a little ‘adventure’. Pool is very nice and fun. Showing its age a little bit. Always chairs open. Juan swim up bartender was terrific! We are late 40’s and travel a good bit. Other guests ranged from honeymooners to retirees. Most guests seemed a bit older, but adults only probably dictates that some. Secrets Capri is very nice. I’m sure there are some different and some better in ways. But, overall for what we paid, I give it a 4.5. Reply


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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
4.0
Room Comfort
 
5.0
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From: Knoxville, Tennessee
Age: 45-54
Travel: 3-6 trips/year

Room Information

291 guest rooms with A/C, marble bathrooms, coffee/tea maker, daily refreshed mini bar, hair dryer, flat screen TV, CD/DVD player, alarm clock with iPod docking station, in-room safe, Wi-Fi, and private balcony or patio.

Room Details

Preferred Club Deluxe Tropical View
Hotel/Studio Unit Details

Preferred Club Junior Suite Tropical View
Hotel/Studio Unit Details

Preferred Club Deluxe Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean View
Hotel/Studio Unit Details

Preferred Club Junior Suite Ocean Front
Hotel/Studio Unit Details

What's to Love

As of June 2018 you can bring your furry friend along!

Being greeted with a chilly cocktail and cool towel, your reward for surviving airport security.

Chic, happenin' suites with balconies or terraces that overlook delicious, endless turquoise.

Mediterranean charm meets Mexican hacienda vibe. Heaven.

Rooms have romantic four-poster beds with fine linens, tropical hardwoods and Italian marble baths.

Health-conscious grub - gluten-free, sugar-free and vegetarian. (High-maintenance guests welcome).

Stress-smashing spa includes a Seaweed Wrap, and the Luminous "C" and Sea facial. Swoon.

You can dive into oceanside spin and yoga to keep your rockin' bod in shape.

Secrets box for private room service delivery - you don't ever have to see a human if you don't want to.

Vanishing edge dual-temperature pool, heated during the winter season. Epic. (You'll see).

 

What We'd Change

Spa services aren't included in the basic packages at Secrets Capri Riviera Cancun's Unlimited-Luxury®, but the pampering they provide in this stunning personal oasis is worth the expense.

 

Why You Should Go

Private concierge on call 24/7 and turn down service. Like being in Buckingham Palace, only warmer.

Majestic Mayan ruins are near. Lots of stairs so bring some sturdy, grippy shoes to secure your climb.

Scooter/moped rentals for exploring and feeling like an Italian school boy.

Complimentary green fees at the nearby championship course, Grand Coral Riviera Maya. Sa-weet.

You can upgrade to the Preferred Club and get upgraded rooms with a pillow menu and much more.

Coolio eco-adventures include mountain biking, deep-sea fishing, trekking, windsurfing and parasailing.

There are tequila tastings and wine pairings. Heart-healthy cooking class and dance lessons.

And tennis. And Bocce ball. Lotsa aahh-some stuff.

Available Amenities

  • Tour Assistance
  • Car Rental Available
  • Beach
  • Volleyball
  • Business Center ($)
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Golf Course ($)
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Scuba Certification ($)
  • Snorkeling
  • Scuba Diving ($)
  • Shuttle Service
  • Safe Deposit Box
  • Spanish Lessons
  • Billiards
  • Bicycle Rental
  • 7 Restaurants
  • 4 Bars/Lounges
  • Bocce Ball
  • Porter/Bellhop
  • Shopping
  • Elevators
  • Library
  • Fax Machine ($)
  • Yoga
  • Beach Towels
  • Handicap Room Available
  • Wedding Services ($)
  • 24 Hour Room Service
  • Sauna ($)
  • Aqua Aerobics
  • Beach Volleyball
  • Wireless Internet
  • Tennis Courts
  • Free Parking
  • Beauty Salon ($)
  • Swimming Pool
  • Jogging Trail
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Dive Shop(s)
  • Jet Ski Rentals
  • Mayan Ruins
  • Nature Park(s)
  • Parasailing
  • Scuba Diving

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Secrets Capri Riviera Cancun

Carretera Federal 387, KM 299

+52 98 48 73 4880

Hotel Description

Secrets Capri Riviera Cancun: Mexican Hacienda Meets Mediterranean Villa

Close your eyes. Envision a Mexican hacienda. Now overlay it with cool Mediterranean textures, colors (warm woods, yellows) and architecture. Now step on a powdery beach and open your eyes: in front of you are endless teal waves that kiss the shore and linger around your ankles. Heaven?

Close - it's a Beach Eden like you've never experienced before. And it can be yours.

Secrets Capri Riviera Cancun has everything you have ever wanted in an all-inclusive getaway, and so very much more. There's a name for all this awesome - Unlimited-Luxury®. Here's a snapshot of what you get:

  • Unlimited gourmet a la carte dining - six gourmet restaurants (no reservations needed), plus a coffee bar for your requisite caffeine rush.
  • 24-hour room service - if you wake at 4:13 am and want something, you can get it.
  • Limitless international and domestic top-shelf spirits (applies to natural fruit juices and soft drinks, too. All you can drink).
  • Daily refreshed, complimentary mini-bar. You'll never be parched.
  • Nightly entertainment - weekly theme parties by the pool. Get ready!
  • Pool and beach wait service. (Chilled beverages at your beck and call).
  • No wristbands. (You're not at a sleepaway camp).
  • No gratuities, unless you are so moved.
  • The Sip, Savor & See program lets you to wine/dine at sister properties including Dreams and Now.
  • Free WiFi, Free International Calling with Unlimited Connectivity - mobile app that lets you stay connected, that is, if you want to.


DINING

Divide your palate into countries so you'll be ready for this explosion of international cuisine - Mexican, Pan Asian, Japanese and more. Visit the coffee bar any time for stellar Joe. At one epic restaurant, you can dine 24-hours a day. Check with the front desk to see where you can nosh day and night.

Cactus Club Ceviche and Taco Bar
Type: Seafood
Hours: Daily, 11am-5pm
Description: Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos.
Dress Code: Casual.

Himitsu
Type: Asian fusion
Hours: Nights vary, 6pm-11pm
Description: Himitsu offers guests a fusion of Pan-Asian and hibachi a la carte delicacies.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

La Riviera
Type: Mexican
Hours: Breakfast- daily, 7am-11am; Lunch- daily, 12:30pm-3pm; Dinner- daily, 6pm-11pm
Description: Mexican cuisine with a variety of international specialty items and classics for breakfast and lunch. Offers a variety of theme nights for dinner.
Dress Code: Casual.

Oceana
Type: Seafood
Hours: Nights vary, 6:30pm-11pm
Description: Enjoy fresh a la carte seafood presented in a quiet and romantic seaside setting.
Dress Code: Casual.

Portofino
Type: Mediterranean
Hours: Nights vary, 6pm-11pm
Description: Explore the flavors of the Mediterranean with delicious Italian favorites served each evening.
Dress code: Casual elegance. Long pants are required for men. No sleeveless shirts or flip flops.

Seaside Grill
Type: Grill
Hours: Breakfast - daily, 8am-10am; Lunch - daily, 11am-5pm; Dinner - daily, 6:30pm-11pm
Description: Located directly on the beach, Seaside Grill offers a variety of light snacks, full meals and a la carte Caribbean steaks during the evening.
Dress Code: Casual.

Coco Cafe
Type:
Coffee and Snacks
Hours: Daily, 7am-10pm
Description: Serving premium coffee and snacks to get you going in the morning.
Dress Code:
Casual.

Sip, Savor & See
The Sip, Savor & See package is now available at Secrets Capri Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at sister resorts Secrets Maroma Beach Riviera Cancun, Secret Silversands Riviera Cancun and Secrets the Vine Cancun, as well as all Dreams Resorts & Spas and Now Resorts & Spas in the Cancun/Riviera area for a total of 25 dining options. Guests must arrange the evening in advance with the resort concierge. Round-trip taxi fare and gratuities not included.

All hours are subject to change.



BARS/NIGHTLIFE

Four spots to get your drink on. Swim-up, lobby and pool bar, plus a music lounge that has a pool table. (Just think of the clacking balls as an extra layer of instrumental).

Rendezvous
Daily, 10am-1am.

Manatees Bar
Daily, 10am-5pm.

Sugar Reef Bar
Daily, 9am-11pm.

Desire
Daily, 4pm-1am.



BEACHES AND POOLS

You'll find palapas on the beach, where you can indulge in hours of sand and water therapy for your toes. If you want to dive a little deeper, you can explore one of the world's longest barrier reefs. Should you tire of this, there's a 16,000 square foot pool with a vanishing edge dual-temperature pool, heated during winter months with a swim-up bar. You can also venture out and hit the epic Mayan ruins. There's no shortage of beachy, outdoorsy things to do.

SPORTS/ACTIVITIES

Water

  • Windsurfing
  • Snorkeling
  • Kayaking
  • Sailing
  • Water aerobics
Available for an additional charge:
  • Scuba diving
  • Deep-sea fishing
  • Water Activities Center

Land

  • Fitness center
  • Crossfit class
  • Archery
  • Beach volleyball
  • Bocce ball
  • Latin American dance lessons
  • Billiards
  • Tennis
  • Yoga/pilates classes
  • Healthy Cooking Classes

Golf
Secrets Capri guests can enjoy a complimentary round of golf at Grand Coral Riviera Maya Golf Course.



INTERNET

Secrets Capri Riviera Cancun offers complimentary Internet access in the business center and lobby area. It also offers a free mobile app that allows guests to stay connected to family and friends at the resort and at home, without any cell phone roaming charges. The app offers access to social media, free app-to-app calling, resort info, local info and discounts, and even weather.

SPA SERVICES

Secrets Spa by Pevonia offers an intimate atmosphere of pure indulgence combining hydrotherapy and luxury treatments to create a refreshing, invigorating and peaceful experience for an additional charge.
  • Private Swiss showers
  • Jacuzzi baths
  • A relaxation lounge
  • Sauna
  • Steam room
  • Private showers
  • Multi-functional spa suites
  • Couple's massage suites
  • Hydrotherapy suites
  • Bridal cabin


WEDDING/HONEYMOON

Secrets Capri Riviera Cancun offers a variety of wedding and honeymoon packages and services. Please contact the resort directly for more information.

CHILD CARE

Secrets Capri Riviera Cancun is an adult-only resort, therefore child care is not available.

SMALL DOGS WELCOME

For a $65 fee at all Secrets Brand resorts, you can now bring your furry friend who is under 22lbs (10kg.) along for your beach vacation!

Included in the fee: dog bed, food and water bowls, dog toys, waste bags, dog towel and a "dog-in-room" door hanger to let those around you know your furry friend is in tow!

Additional dog amenities available for a fee.

Additional restrictions apply.



ADDITIONAL INFORMATION

Location
Secrets Capri Riviera Cancun is located 35-minutes south of Cancun International Airport (CUN).

Check In/Check Out
Check-in: 3. Check-out: noon.
A valid credit card may be required at this resort.

Holy Week
In observance of Holy Week, some resorts in the Dominican Republic, Mexico and Costa Rica may put limits on the use of motorized water sports and loud music.

Awards
2013 AAA Five Diamond Award - 7 consecutive years
2014 AAA Four Diamond Award
Rainforest Alliance Verified



Deal of the Day Terms and Conditions
By booking the Deal of the Day room you are getting an even bigger discount on your vacation! Please note that by booking this room category we are unable to cancel or modify your hotel stay. Any changes or cancellations to the Deal of the Day room category will be assessed a 100% fee. No refund or credit will be issued for the hotel portion of your reservation.



All hours, fees, amenities, information and services are subject to change without notice.
Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written authorization from the General Management of the hotel
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All Mexico - Riviera Maya Resorts