What We Love

  • Parents can rest assured that their kids will have an amazing experience. 
  • Indulge mind and body at the onsite spa, featuring soothing scents, kiwi-mango masks and more!
  • Couples can enjoy adults-only areas of the resort.

Things to Know

  • The resort is only 22 minutes away from the airport. 
  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • The all-inclusive resort offers fun for the family, while at the same time honoring adults' need for privacy. 
When it's time to unplug from the world, let the Caribbean sun recharge your family at Azul Beach Resort Riviera Cancun by Karisma, Gourmet All-Inclusive. Sparkling pools, delicious food and adults-only options make it easy for everyone to unplug in their own special way at this resort on Bahia Petempich, one of the nicest beaches on the Yucatan coast.

Put on that new swimsuit and find your spot at one of the three pools at Azul Beach Resort Riviera Cancun by Karisma, Gourmet All-Inclusive. This resort features a children's pool and water park to keep them in seventh heaven while the grown-ups have their own escape at the adults-only pool, where the friendly mixologists at the swim-up bar serve up more than 18 specialty mojitos. For the adventuresome members of the family, kayaks, boogie boards, paddleboats and snorkeling equipment are waiting to take you on a water adventure in the beautiful turquoise-blue water.

We love the entertainment options for kids at Azulitos Playhouse Kids Club, where kids under 12 can do arts and crafts, enjoy the interactive game room or bounce around in the My Gym(R) Center that features a trampoline, parallel bars and padded floor. Teens can get their groove on in the Breeze Teens Club with rock climbing, video games and awesome supervised after-dark parties. For extra luxury, spend some time at Vasa Spa and Fitness Center and let the soothing scents and waterfall sounds combine with a sensuous kiwi-mango mask to soothe your stressed-out nerves and send you home relaxed and happy.

All-inclusive means stress-free getaways: drinks, food and activities at your resort are included in the price of your vacay!

Get MORE perks from your getaway to Azul Beach Resort Riviera Cancun. Now through the end of 2021, Karisma guests will get these additional perks exclusive to CheapCaribbean customers:

  • Exclusive Kids Stay Free Suite
  • Preferred room assignment
  • Complimentary gourmet tasting experiences for adults
  • Kids stay free (one per paying adult)


Riviera Maya - Beach Cancun international airport : 19 miles
Cancun international airport : 12 miles

Property Information

Year Built: 2008
Floors: 3
Total rooms and suites: 435


Resort Details


Indulge your palate with a truly global selection of cuisine.
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Maximize your experience with 24-hour room service and public access Wi-Fi.
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Swim-up bars and a variety of great children's activities are guaranteed to impress.
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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 15226 reviews
  • 5.0 star tripadvisor rating
    Azul Beach May 2024

    We had a great experience traveling under our prestige benefit, we were met with friendly staff and an exceptional butler service, a gentleman by the name of Dorian. The kids loved everything about it. We did have smaller issues, but nothing that would give me a reason to give a lower rating. If there was anything I would add to make it a better trip it would be to add more shows for entertainment. My family enjoyed "The Michael Jackson Experience" show. It was my second time seeing it, but it was like watching it for the first time again.

    May 25, 2024
  • 5.0 star tripadvisor rating
    Absolutely fantastic

    Absolutely fantastic holiday. We booked for 10 days and wish we had booked for 14. Complex was well managed and maintained. Staff were excellent polite and couldn't do enough for you. Many thanks to maurcio the in house sales guy who will sell you anything from a surf and turf to a tomahauk steak which we tryed and was well worth the extra cost. He's also the local tequila man at a good price. Well done to the servers in the restaurants Cruz and Luis and a few others. Restaurants. There are five main which opened on alternatives nights due to low season. Mexican Italian tapas and the Caribbean. We tryed them all and well worth a visit. Spoon restaurant was the buffet but was not always open due to low season. Can't fault any of the food. Always cooked fresh and hot. Accommodation was large bright and very clean with daily maid service. I must point out the rooms do need updating but didn't have an impact on our holiday. Mini bar was refreshed every day. You can also request on the app. Alcohol at the bars are basic. Branded alcohol is available. All bottles on shelf behind bar. Always ask. If you don't ask you won't get. Don't bother with tui excursions use the local guy in reception. Booed a excursion through tui and it never turned up. Tulum excursion is a must. It starts with a ruins tour then underground caves and then turtle snorkeling. We also booked dolphin swim which is a must. This holiday was brilliant. You always get the moans and groans of stuck up snobs. Most complaints come from American s. I always say don't expect to much and you won't be disappointed. We went in May which is start of there low season which suited us well as you didn't have the hussle and bussel of the crowds and staff had time for you and not fighting over sunbeds. Hope this helps and happy holidays

    May 25, 2024
  • 2.0 star tripadvisor rating
    Way too loud and the crew doesn’t care

    Great environment and TERRIBLE music. Extremely loud and the crew simply don’t reduce the volume. While the beach is awesome and the beer is cold the experience is severely damaged by the usage of a volume that is simply impossible for one tolk with friends and family. SIMPLY REDUCE THE VOLUME OF MUSIC and it will be much better place to be.

    May 25, 2024
  • 4.0 star tripadvisor rating
    Not a platinum holiday.

    We arrived at Azul hotel which is 20-30min from the Airport depending on the amount of drop offs at other hotels, Staff are very friendly and are always ready to help you, room service is 24-7 and the rooms are cleaned daily, you also get a free mini bar, and water delivered daily, the hotel only open 3 restaurants daily for the evening meals and alternate restaurants every other day, Italian has to be booked, tapas restaurant is always full so you get a buzzer if you will wait, we were told once that the waiting time was a hour and a half, but generally appx 30mins, The Azul has 3 large swimming pools, plus a adult pool, plus premium pool which is not included in TUI platinum, if you wonder into the area you are asked to relocate, One of the problems that we found was that no one was in the Blue pool because of the smell from the seaweed, so people quite rightly migrated to the other pools, hence its an early morning dash to get a brolly. I heard a lot of people complaining about the beach stating pictures had been changed from when they purchased the holidays, to be clear the beach is tiny, and due to the seaweed it smells, (Not the hotels fault) they try to clear it daily. The biggest issue we had was the whirl pool it kept spitting out dirt, we complained and cleaners came, it still spat dirt out, we were ask we wanted to move room but we didn't want too, we were told that it been reported and the manager would ring us and they didn't, on checkout we asked about the problem and they said they had no record of it in fact reception was the only rude person we encounter, TUI did nothing either. I know I've list a few problems but overall we had a good time the one one thing I would say is TUI are rating this as 5T platinum and we feel it 4 T.

    May 24, 2024
  • 4.0 star tripadvisor rating
    Great Hospitality

    We loved the spacious and clean rooms. The food at the restaurants was good, you need to make reservations at a couple of them. Estephanie at Spoons is the BEST! Gustavo at some of the other restaurants is one of the best servers we’ve ever had. We requested him 3 times! Alex , Mario and Elena made our trip fun with all the fun activities. I still miss them. Thank ya’ll for a memorable vacation!

    May 24, 2024