What We Love
- Complimentary kayaks and aqua bikes at nearby AquaWorld.
- It has the longest pool in Cancun, which is over a quarter-mile long.
- You've got 17 restaurants and 20 bars to savor on this vacay.
Things to Know
- The resort is 18 minutes away from the airport.
- The Red Casino offers it all, including traditional tables and video game choices. Open 24-hours a day.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Grand Oasis Cancun allows you to not only be able to lounge on one of the prettiest and largest beaches in Cancun, but has so much for to offer! This all-inclusive resort has something for everyone’s interest that won’t disappoint. All-inclusive means a stress-free getaway: drinks, food and activities at your resort are include in the price of your vacay!
Guests will experience Vegas-style shows, concerts by internationally renowned artists, DJs and tons of entertainment, including Cancun's only casino in a resort, the full service, multi-level, Red Casino. You’ll also find 17 restaurants featuring flavors from around the world, and 20 bars that are ready to serve up all your favorite cocktails.
It's the perfect beach destination that gives you a little bit of it all. It's family-friendly, all-inclusive experience where you can find fun for everyone.
Exclusive, complimentary Grand Plus Perks available for all CheapCaribbean guests now through all of 2020:
- Access to VIP check-in and welcome lounge in the main lobby
- Guaranteed room in an oceanfront building
- Special Guest Service concierge
- Exclusive Grand Plus-only beach area
- VIP Grand Plus wristband
LocationCancun - Hotel Zone - Beachfront
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
*Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL resort properties on a year round basis. Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
- Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable.
- Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
- Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
*Please note the legal drinking age in Mexico is 18.
Customer Ratings & Reviews
TripAdvisor Traveler Rating13529 reviews
Due to the amazing service and hospitality Oscar who is the Operations Manager at the resort we had an amazing stay. Due to COVID 19 the resort was closed, and the new systems they implemented were not up to speed. However Oscar recognized our frustration and immediately remedied the situation. We were promptly given a MUCH better room and access to better restaurants. It can’t be understated Oscars passion for hospitality, as literally every time he sees us, he makes sure we’re doing well. He truly made our time memorable...the resort is lucky to have him! Thank you Oscar!
With out a doubt the worse service possible, Check in was terrible and it just got worse. The room I reserved was not available and we were down sized from our master suite with no compensation what so ever. We were told our room would be available on our 2nd day to no avail, more lies from the staff. Too many places to chose from to stay here.
So Bad it Was Laughable
I have stayed at at least 20 properties in Cancun and Play Del Carmen and the Oasis brand was by far the worst. It's true that you get what you pay for. If you are looking for a cheap spring break type of experience with lots of drunk people, cheap alcohol, bad cafeteria style food and party all night, this is the place for you. I was here with a group of ten friends in our 20's and ended up leaving early as the experience was not good and we were all sick with stomach troubles by the end of the week. The food was just gross or tasteless and the lowest quality. I thought with all the restaurant options I would be able to find some decent food, but I tried them all and could barely find anything edible. I mostly ate eggs and fruit all week. The rooms were musty, vomit in the pools, people being arrested for lewd behavior in the pools at night, drugs for sale on the beach and a very apathetic staff. But I don't blame the staff at all, based on the way I saw guests treating them. They all seemed very beaten down. It was very upsetting to see how they tried to manage all the drunk guests and taking all the demands and abuse. The only good thing about this place was the beautiful beach. I would say save your money and stay somewhere else, as there are many other great options for a bit more money. All inclusive is not necessarily a good deal if you're getting unlimited quantities of terrible food and alcohol. I will never stay at on Oasis property again.
SAVE YOUR MONEY
My boyfriend and I traveled here last year for five nights. We had no AC for the second, third, or fourth night. MISERABLE. Could you imagine staying in Mex with no AC? Rude staff. They never greeted you. Empty cups laying around the whole time like no one was ever cleaning. No entertainment. One day they had pool entertainment for an hour. Was doing construction the whole time so it was very noisy. And no one told us about the sister hotels until our third night. Which fially gave us something to do in the evenings. The worst part was during C/O the front desk said we owed 700 pesos for room service... it's an ALL INCLUSIVE. When we asked for a receipt she simply said "pay first then I will give it" when we asked for security all a sudden we didn't owe anything. Do not go here. They will try and take your money and they are not friendly.
Overall blech, you get what you pay for.
PROS: Clean sheets, a good view and if you're lucky in the black package, a mini private adults only area CONS: terrible drinks (and very minimal selection), terrible cafeteria-like food, lack of towels, was 2 hours late checking us into our room, no clear navigation if you've booked via CheapCarribean to which lobby you should be staying in.Not much entertainment at night, the two bars were very odd and the club kinky we were really looking forward to was closed. I will say, you get exactly what you pay for - we knew it wasn't going to be the greatest, but it was just so bad it was laughable This would be great if you're on spring break for the cost of it- but otherwise avoid it