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The Sian Ka'an at Grand Tulum

Mexico - Riviera Maya

Our Rating

4 Nights with Air from $739 All-Inclusive
Info Customer Reviews Questions & Answers

Picture yourself vacationing in a boho-chic destination with sprawling, white sandy shores, an eclectic downtown to expl ... More

Customer Rating 18 Reviews
Value
 
4.0
Service
 
3.8
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.1 out of 5
"We booked this trip without much thought. Afterwards we decided to look at some reviews. The panic immediately kicked in after we read some reviews. I wanted to cry but my husband reassured me it will ..." – BrooklynGirl173
14 out of 19 (74%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.0
Service
 
3.8
Beaches & Pools
 
4.2
Dining Options
 
3.9
Room Comfort
 
4.2
4.1 out of 5
"We booked this trip without much thought. Afterwards we decided to look at some reviews. The panic immediately kicked in after we read some reviews. I wanted to cry but my husband reassured me it will ..." – BrooklynGirl173
14 out of 19 (74%) customers would recommend this product to a friend.
Piano bar lobby View of the deck and beach from our room A portion of one of the adults only pools Coffee and sunrise Room view
All Customer Reviews
1-4 of 18 reviews. Sort by
March 2, 2019

Pretty good experience. Food is a little limited. Having to make a reservation for every dinner is a bit much. Also since it has to be before 4 and it can't be in advance. Also when speaking with your guest about having something done even if there is no way. You don't blurt. There's no way that's happening. Especially if it's reservations. A way could always be made. Might not be exactly what the guest wants but at least try to accommodate.


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Overall Rating: 4
Value
 
4.0
Service
 
3.0
Beaches & Pools
 
4.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: Texas
Age: 45-54
Travel: 1-2 trips/year

February 17, 2019
Fabulous

My husband and I just returned and we can not say enough about how amazing our time was. Every part of our trip was fabulous. We were on our honeymoon and our butler Carlos (amazing) decorated our room while we were snorkeling one day. It just shows you the time and effort they put in to the guests. The food was great. Some times you had to wait a little to get a table, but we didnt mind, we were there to relax and were in no rush! Everything about this place was fabulous. We have zero complaints! We had one of the junior suites, and we totally reccomend going with one of those rooms. We had 2 balconies and a private plunge pool and Bali bed. It was amazing. The entire experience from checkin to check out was incredible. The trip,resort,and food was a 10!


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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Massachusetts
Age: 25-34

February 13, 2019
COULD HAVE BEEN BETTER

Upon first arrival some how my reservation was canceled. I requested double beds and was given a king size bed. I was told that it wasn't available. I then meet a couple that had double beds and they wanted a king size bed ? go figure. I was then approached just before I stepped down to the beach area by a unknown male asking me where was I going ? I responded to the beach is that ok he says yes, then follows me where I sat and told me they didn't want glass on the beach when I clearly had a plastic cup. I asked him who he was he states I'm the manager I asked him why was he bothering me when there was a couple with glass beer bottles right besides me. He then walked away. I felt picked on at some point but oh well. I was never given the room I requested and the phone didn't work for 2 days. Other than that its a nice quiet resort. Oh the food was just ok.


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Overall Rating: 3
Value
 
3.0
Service
 
3.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
3.0
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From: Illinois
Age: 45-54
Travel: 3-6 trips/year

February 5, 2019
Very relaxing place

Had a very pleasant stay at The Sian Ka’an at Grand Tulum. I spent most of my time on the beach and was always able to find a bed or a beach chair with no problem. The beach itself was clean and there were guys always out there working hard to clean up the seaweed. It was a little rocky for my taste, but that’s understandable being right on a reef (which is amazing for snorkeling, btw). As for the pools, there are plenty but they’re just not deep enough for my taste. The deepest is 4 feet and that’s only the main infinity pool by the beach. Otherwise, it’s mainly 2.5 to 3.5 in all the other pools. The food was all top notch for me except for their scrambled eggs which were a little runny for my taste. The dinner places they open each night are amazing. The buffets, in my opinion, were all solid. I had amazing dinners at both Careyes and Cocoa, but unfortunately missed my chance at a few other ones. I just didn’t stay long enough. The entire staff at Careyes was so kind and wonderful towards me, that I feel sick that I don’t remember their names. In particular, the female staff members there were fantastic and the hostess even set my backpack aside when I forgot it under the table. Thank you so much again!! As for more staff who deserve recognition are in particular, Jesus and Yohana at The Beach Bar. They took amazing care of me all four full days of my stay. Words cannot possibly express how much I appreciated your hard work, you both made my stay exponentially better than I could’ve even asked. The other super positive impression I had was with Noeli at Coffee & Me where I went at least twice a day. She was very kind to me even with my very elementary Spanish. Thanks Noeli, you’re a gem. Overall, such a positive and wonderful experience with such an amazing staff. Thanks for a nice, quiet, and relaxing vacation. It was exactly what I was looking for.

Coffee and sunrise
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Overall Rating: 4
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
4.0
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From: Schaumburg, IL
Age: 35-44
Travel: 1-2 trips/year

Room Information

76 rooms with Butler service, pillow menu, A/C, Wi-Fi, USB ports, in-room safe, flat screen TV, 24-hour room service, premium bath amenities, welcome amenity, turndown service, minibar restocked daily, robes and slippers, beach bag with towels and more.

Room Details

Sian Ka'an Pool
Hotel/Studio Unit Details

Sian Ka'an Ocean
Hotel/Studio Unit Details

Sian Ka'an Junior Suite
Hotel/Studio Unit Details

What's to Love

Adults-only, all-inclusive with fabulous upgraded perks like VIP check-in, a private lounge & premium amenities during your stay.

The private beach area includes Bali beds & a butler to help keep the cocktails flowing.

Along the shores is a vibrant coral reef that will make snorkeling and scuba diving epic.

 

What We'd Change

Parts of the beach have some coral, so pack some beach shoes just in case.
 

Why You Should Go

You're about 75 minutes from the airport, and the beaches in Tulum are gorgeous.

Venture into downtown Tulum for eclectic shopping, local restaurants & exciting sightseeing.

The Sensoria Spa offers organic treatments such as massages, facials and a Mexican tradition, a Temazcal detox.

Available Amenities

  • Beach
  • Cable/Satellite TV
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Kayaks
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Swim-Up Bar(s)
  • Pool Bar
  • Swimming Pool(s)
  • Scuba Diving ($)
  • Spa ($)
  • 24 Hour Front Desk
  • Poolside Bar
  • Parking
  • Cigar Shop
  • Bicycles
  • Multilingual Staff
  • Snack Bar
  • Audio-Visual Equipment ($)
  • Secretarial Services
  • Yoga
  • Massage/Spa Treatments ($)
  • 12 Restaurants
  • Wedding Services ($)
  • Dry Cleaning Services ($)
  • 24 Hour Room Service
  • 13 Bars/Lounges
  • Business Services ($)
  • Sauna ($)
  • Steam Room ($)
  • Honeymoon Packages ($)
  • Aqua Aerobics
  • Watersports Center
  • Sports Bar
  • Wireless Internet
  • Travel Agency
  • Tour Desk
  • Tennis Courts
  • Fitness Center
  • Beach Towels
  • Pool Towels (complimentary)
  • Butler & Bell Staff
  • Beauty Salon ($)
  • Car Rental Available ($)
  • Gift Shop ($)
  • ATM/Banking ($)
  • Fishing ($)
  • Banquet Facilities ($)


Nearby Excursions & Attractions

  • Beach
  • Coral Reef
  • Eco-Adventure Tour(s)
  • Golf Course(s)
  • Historical Site(s)
  • Mayan Ruins
  • Shopping
  • Snorkeling
  • Watersports Rentals

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

The Sian Ka'an at Grand Tulum

Carretera Chetumal - Puerto Juarez Km 252

(700) 274-1821

Hotel Description

The Sian Ka'an at Grand Tulum: Adults-only Getaway in Tulum

Picture yourself vacationing in a boho-chic destination with sprawling, white sandy shores, an eclectic downtown to explore that is close to Mexico's historic ruins. The most elegant indulgence takes place where the aura is calm. This all-inclusive secluded retreat sits on a gorgeous white sand beachfront in Tulum, with exclusive luxuries from gourmet restaurants to a private beach club. Begin your morning with yoga or Pilates, sip champagne in a plunge pool on the Sensoria rooftop terrace, indulge in an organic spa treatment, and take a snorkeling tour of The Great Maya Reef, located just a few yards from shore. All rooms boast premium amenities like L'Occitane bath products and butler service; suites feature personal terraces with plunge pools. The Sian Ka'an at Grand Tulum provides an upscale experience for adults, with optional access to its sister resort, the all-inclusive Grand Oasis Tulum, located just steps away where guests of all ages are welcome.

DINING

The Sian Ka'an at Grand Tulum offers upscale a la carte restaurants for adults. Chefs work with fresh local ingredients to prepare a variety of international cuisine styles, with vegetarian and gluten-free options available.

Exclusively for the adults-only, The Sian Ka'an at Grand Tulum

Careyes
Type: Gourmet French-Mexican Cuisine
Hours: Lunch & Dinner, daily
Description: This restaurant is one of the top-rated restaurants on Trip Advisor for all of Cancun. Reservations required.

Cafe del Mar
Type: Caribbean-Style Seafood & Ceviche
Hours: Lunch, daily
Description: This restaurant provides gourmet dining with indoor and outdoor seating.

Cocoa
Type: International
Hours: Breakfast, lunch & dinner, daily
Description: This indoor and outdoor dining restaurant provides a variety of �  la carte options. Reservations are required.

The White Box
Type: Mediterranean Gastropub
Hours: Lunch, daily
Description: Mediterranean fare with indoor and outdoor ocean views. This delicious spot is top-ranked on TripAdvisor. Reservations required.
Located at the family friendly, Grand Oasis Tulum

Dos Lunas
Type: Italian
Hours: Lunch & dinner, daily
Description: Traditional Italian cuisine. Indoor dining.

Arrecifes
Type: International Buffet
Hours: Breakfast & dinner, daily
Description: A buffet featuring a variety of cuisines.

Maki Taco
Type:
Mexican-Japanese Fusion
Hours: Dinner, daily
Description: Dine on delicious Mexican-Japanese fusion cuisine in a beautiful indoor and outdoor setting. This spot is rated on TripAdvisor as one of the best restaurants in Cancun. Reservations required.

Arrecifes Terraza
Type: Snack Bar
Hours: Lunch - daily
Description: Enjoy snacks on an outdoor terrace.
Dress code:
Casual

Akeru
Type:
Sushi Beach Bar
Hours: Lunch, daily
Description: Features fresh sushi in a casual outdoor setting.

Hacienda Sarape
Type:
Mexican
Hours: Dinner, daily
Description: Enjoy fine Mexican dishes with a casual, indoor atmosphere. Reservations required.

Hippie Chic Grill
Type:
Grill, tacos and tortas
Hours: Lunch, daily
Description: Serving a variety of snacks in a relaxed outdoor setting.

Bites & Terrace
Type: Continental Breakfast and snacks
Hours: Breakfast and Dinner, daily
Description: Light meals in an indoor/outdoor setting.
Restaurant schedules and availability subject to change without notice. Restaurant reservations are made with the concierge at the resort.



BARS/NIGHTLIFE

From martinis in the lounge to cervezas on the beach, enjoy inventive cocktails, delicious hot-and-cold coffee creations, frozen temptations and the finest tequila.

Splash Wet Bar
Swim-up bar. Open daily.

Martini Piano Bar (Exclusive to Sian Ka'an guests)
Open daily.

Sensoria Champagne Bar (Exclusive to Sian Ka'an guests)
Open daily.

Siam Ka'an Bar (Swim-up, Exclusive to Sian Ka'an guests)
Open daily.

Located at the family friendly, Grand Oasis Tulum

Coffee & Me
Open daily.

Sarape Tequila Bar
Open daily.

Sports Bar & Theatre
Open daily.

Coffee & Me at Lite
Open daily.

Wet Bar (Swim-up)
Open daily.

Bites & Terrace
Open daily.

Akeru Beach Bar
Open daily.

Lobby Bar
Open daily.

Havana Cigar Bar
Open daily.

Bar schedules and availability subject to change without notice.



BEACHES AND POOLS

You'll have three shimmering pools, exclusive to Sian Ka'an guests. As an even nicer bonus, you also have a private beach club with Bali beds and butler service.

SPORTS/ACTIVITIES

Water

  • Swimming
  • Snorkeling gear
  • Kayaks
  • Paddle boards
  • Snorkeling tour
  • Water Aerobics

For an additional charge:

  • Fishing
  • Scuba

Land

  • Fitness Center
  • Tennis
  • Multi-purpose court
  • Bicycles
  • Yoga, pilates & zumba

Golf
Guests enjoy preferred rates at several nearby golf courses.



INTERNET

Complimentary Wi-Fi is available in the guestrooms and in the public areas of the resort.

SPA SERVICES

The brand-new Sensoria Spa offers a collection of lavish spa treatments that incorporate ancient and modern techniques with high-quality organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean. Sian Ka'an guests receive up to 20% off select spa treatments.
  • Therapeutic massages
  • Body scrub and wraps
  • Facials
  • Beauty salon
  • Sauna and steam room
  • Temazcal: Mayan sweat lodge purification ritual
  • Couples treatments
  • Bridal services

Additional fees apply to spa services.


WEDDING SERVICES

O WEDDINGS
The Sian Ka'an at Grand Tulum offers destination weddings perfect for any celebration of love, whether it's a simple exchange of vows or a lavish party with family and friends. Choose from a variety of fully customizable wedding packages offering legal and symbolic ceremonies, including the complimentary O Remember package.

HONEYMOONS
All guests celebrating their honeymoon or wedding anniversary receive VIP treatment and special amenities. To make your honeymoon extra special, choose from four honeymoon packages offering perks like spa discounts, room upgrades, private sunset dinners and more.



Location
The Sian Ka'an at Grand Tulum is about an hour and a half from Cancun International Airport.

Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card (American Express, MasterCard or Visa) is required upon check-in at this resort for possible incidentals. Only adults 21 years and older are allowed at this resort.

Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 21-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.

Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.



All hours, fees, amenities, information and services are subject to change without notice.
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5 days, 4 nights
Travel Dates 3/24 - 7/5
Starting at $739 was $2209
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Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

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5 days, 4 nights
Travel Dates 7/6 - 11/30
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