1-800-880-2177 4 Nights
with Air
from
$879calculating price...
– All-Inclusive
Rooms starting at
$433calculating price...
per night
– All-InclusiveThe dates you have selected are not available.
InfoCustomer ReviewsQuestions & Answers
Picture yourself vacationing in a boho-chic destination with sprawling, white sandy shores, an eclectic downtown to expl
...
More
Picture yourself vacationing in a boho-chic destination with sprawling, white sandy shores, an eclectic downtown to explore that is close to Mexico's historic ruins.
Less
"We booked this trip without much thought. Afterwards we decided to look at some reviews. The panic immediately kicked in after we read some reviews. I wanted to cry but my husband reassured me it will ..." – BrooklynGirl173
2 out of 3 (67%) customers would recommend this product to a friend.Read All Reviews
Customer Rating
Value
4.0
Service
3.7
Beaches & Pools
5.0
Dining Options
5.0
Room Comfort
4.0
"We booked this trip without much thought. Afterwards we decided to look at some reviews. The panic immediately kicked in after we read some reviews. I wanted to cry but my husband reassured me it will ..." – BrooklynGirl173
2 out of 3 (67%) customers would recommend this product to a friend.
All Customer Reviews
Loading...1-3 of 3 reviews. Sort by
April 23, 2018
An Okay Resort
The resort itself/ beach view was beautiful. But the service was just mediocre. Majority of the staff seemed to be unhappy/irritated if you needed or wanted something which was unacceptable for the price of the resort. Not super accommodating. Seemed to not have enough staff where some bars you couldn’t find a soul for a while. I’ve had better service at other resorts in Cancun.
We booked this trip without much thought. Afterwards we decided to look at some reviews. The panic immediately kicked in after we read some reviews. I wanted to cry but my husband reassured me it will all be fine. It’s safe to say our only hiccup was our almost 3 hour flight delay. The Sian Ka’an was exactly as described. We checked in super late but our hostess was amazing. We received our cool towelettes to clean up, followed by 2 welcome drinks. We wanted to bump up our room to prepare “just in case”. Our hostess guaranteed the room would be to our liking. But she noted our request for the 9am staff just in case we changed our minds....we didn’t. It was an amazing huge room with indoor jacuzzi. The room ac was on nice and cool and we had hot water all day and night. We had an outdoor deck but couldn’t see much other than the beautiful sound of the ocean. The room had our welcome gift basket and bottle of wine. In the morning to our surprise we woke up to this beautiful ocean view. With deck, patio umbrella and beach chairs 25 feet from ocean!!!! The food was delicious from in any restaurant... with easy reservations. I’m very picky with food but was impressed with the variety available, including the buffet. The staff were all helpful and very accommodating. The room was cleaned twice a day with fresh towels As well. When they say the calm hotel they absolutely mean it. No pressure for time share. No pressure to do ANY excursions, I’m fact to do anything! The zen in the lobby was definitely felt! I am probably forgetting a few things but felt compelled to ease the future travels of most of you. If your just looking for calm, quiet “kid free zone “ , endless drinks, food and ocean Sian Ka’an it your place and I hope it’s as good to you as it was for us. A & J, Brooklyn, NY
The staff, food and entertainment were fabulous! The resort has a lovely beach for sunning and snorkeling, with live music in the evenings. The nine resteraunts were unbelievable, although there is no where to turn for a smoothie or burrito. We had a room with a walkout, which is the only way to go. The rooms had lots of glass, so I was always nervous about stumbling around in the middle of the night or coming out of the shower. Our TV was smashed when we got there and we were questioned about it 3 times. My husband was not happy about this! We not charged, but uncompensated for a day without a TV (during college basketball playoffs). The massages we felt were too pricey for what is available in the states, so we did not partake. This hotel is a great location away from the college kids and is sandwiched between many historic sites. I can’t wait to return!
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about The Sian Ka'an at Grand Tulum or help someone else answer theirs.
0 questions, 0 answers.
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Adults-only, all-inclusive with fabulous upgraded perks like VIP check-in, a private lounge & premium amenities during your stay.
The private beach area includes Bali beds & a butler to help keep the cocktails flowing.
Along the shores is a vibrant coral reef that will make snorkeling and scuba diving epic.
What We'd Change
Parts of the beach have some coral, so pack some beach shoes just in case.
Why You Should Go
You're about 90 minutes from the airport, and the beaches in Tulum are gorgeous.
Venture into downtown Tulum for eclectic shopping, local restaurants & exciting sightseeing.
The Sensoria Spa offers organic treatments such as massages, facials and a Mexican tradition, a Temazcal detox.
Available Amenities
Beach
Cable/Satellite TV
Concierge Services
Kayaks
Laundry Services ($)
Snorkeling
Pool Bar
Swimming Pool(s)
Scuba Diving ($)
Yoga
Massage/Spa Treatments ($)
12 Restaurants
11 Bars/Lounges
Wireless Internet
Tennis Courts
Butler & Bell Staff
Gift Shop ($)
Fishing ($)
Nearby Excursions & Attractions
Beach
Coral Reef
Eco-Adventure Tour(s)
Golf Course(s)
Historical Site(s)
Mayan Ruins
Shopping
Snorkeling
Watersports Rentals
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every
budget and every activity.
The Sian Ka'an at Grand Tulum
Carretera Chetumal - Puerto Juarez Km 252
Hotel Description
Sian Ka'an at Grand Tulum: Adults-only Getaway in Tulum
Picture yourself vacationing in a boho-chic destination with sprawling, white sandy shores, and an eclectic downtown to explore that is close to Mexico's historic ruins. What's even better about Sian Ka'an at Grand Tulum - it's an adults-only, all-inclusive oasis. You'll get upgraded exclusives like private pools, a private beach club, butler service, 20% off select treatments at the spa and premium amenities. You'll also have access to Grand Oasis Tulum and Oasis Tulum light - these resorts are family-friendly, but you'll have more activities, restaurants & bars. You're bound to have an unforgettable experience, with a variety of restaurants and bars, activities and all the luxuries you've dreamed about for your next beach getaway.
DINING
Careyes Type: Gourmet French-Mexican Cuisine Hours: Lunch & Dinner, daily Description: This restaurant is exclusive for Sian Kaan guests. Reservations required for dinner. Dress code: Formal
Cafe del Mar Type: Signature Cuisines Hours: Lunch & Dinner, daily Description: This restaurant is exclusive for Sian Kaan guests. Dress code: Casual
Cocoa Type: Seafood & Oyster Bar Hours: Dinner, daily Description: This restaurant is exclusive for Sian Kaan guests. Reservations are required. Dress code: Formal
The White Box Type: Gastrobar Hours: Lunch - daily Description: Mediterranean fare with ocean views. Dress code: Casual
Dos Lunas Type: Italian Hours: Dinner - daily Description: Traditional Italian cuisine. Indoor dining. Reservations are required. Dress code: Formal
Arrecifes Type: International Buffet Hours: Breakfast, Lunch & Dinner - daily Description: A buffet featuring a variety of cuisines. Dress code: Casual
Arrecifes Terraza Type: Snack Bar Hours: Lunch - daily Description: Enjoy snacks in an outdoor setting.
Dress code: Casual
Akeru
Type: Sushi Bar Hours: Lunch, daily Description: Features fresh sushi.
Dress code: Casual
Hacienda Sarape
Type: Mexican Hours: Dinner, daily
Description: Enjoy fine Mexican dishes with a casual, indoor
atmosphere. Dinner reservations required. Dress code: Casual
Hippie Chic Grill
Type: Grill, tacos and tortas Hours: Lunch, daily Description: Serving a variety of snacks featuring white-meat
chicken. Outdoor setting. Dress code: Casual
Bites
Type: Snacks and salads
Hours: Breakfast and Dinner, daily Description: Light meals in an indoor/outdoor setting. Dinner reservations are required. Dress code: Casual
Restaurant schedules and availability subject to change without notice. Restaurant reservations are made with the concierge at the resort.
All hours are subject to change
BARS/NIGHTLIFE
Martini Piano Bar
Open daily.
Coffee & Me Lobby Bar
Open daily.
Sarape Tequila Bar Open daily.
Sports Bar & Theatre
Open daily.
Havana Cigar Bar
Open daily.
Coffee & Me Lite
Open daily.
Sensoria Champagne Bar
Open daily.
Sian Kaan Bar
Open daily.
Wet Bar
Open daily.
Bites Terrace Bar
Open daily.
Akeru Beach Bar
Open daily.
BEACHES AND POOLS
You'll have three shimmering pools, exclusive to Sian Kaan guests. As an even nicer bonus, you also have a private beach club with Bali beds and butler service.
SPORTS/ACTIVITIES
Water
Swimming
Snorkeling gear
Kayaks
Paddle boards
For an additional charge:
Fishing
Scuba
Land
Fitness & Wellness Center
Tennis
Sport court
Bicycles
Yoga, pilates & zumba
Golf
Guests enjoy preferred rates at several nearby golf courses.
INTERNET
Complimentary Wi-Fi is available in the guestrooms and in the public areas of the resort.
SPA SERVICES
The brand-new Sensoria Spa offers a collection of lavish spa treatments that incorporate ancient and modern techniques with high-quality organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean. Sian Kaan guests receive a 20% discount on select spa treatments.
Sample Service Menu:
Massages: deep tissue, hot stone, chocolate, reflexology
Body Scrubs, Detoxification and Rehydration treatments
Beauty Salon: hair care, manicures, pedicures, waxing
Whirlpool therapy
Fabulous bridal services
Temazcal: Ancestral Mexican tradition of deep body detoxification
Facials
WEDDING SERVICES
O WEDDINGS
Here in the tropical paradise of Mexico you'll find beautiful settings, luxurious amenities, wedding suites, and your own dedicated wedding planner ready to make your picture-perfect wedding come true. Select from six different packages that offer legal and symbolic ceremonies, including the complimentary O Remember package. Customize your wedding with a wide variety of special extras including flowers, decorations, cakes, music, photography services, and menus from simple to extravagant. Whether you're looking for something simple and intimate or a large celebration, experienced staff will take care of every detail, with an on-site bilingual wedding expert in Tulum to make everything simple and just as you want it.
HONEYMOONS
All Honeymooners get VIP treatment and special amenities. To make your honeymoon extra special, choose from four honeymoon packages offering perks like spa discounts, room upgrades, private sunset dinners and more.
CHILD CARE
This is an adults-only resort.
Location Sian Kaan at Grand Tulum is about an hour and a half from Cancun International Airport.
Check In/Check Out
Check-in: 3pm. Check-out: noon.
A valid credit card may be required at this resort.
Student/Youth Policy (YEAR ROUND)
Spring Breakers and Student/Youth Travelers are NOT accepted. Student/Youth Travelers are defined by the resort as any guest under the age of 25 traveling without their legal parent/guardian. Please be advised that Spring Breakers and Student/Youth GROUPS between the ages of 21-24 are not accepted at this resort. This policy applies year round. Travelers under the age of 25 without a legal parent/guardian will be required to purchase a Student/Youth resort fee upon check-in at the resort. Cost is $30 (cash only and subject to change) per person per stay and is not refundable. If you do not adhere to the Student/Youth Policy, your reservation will be canceled and you will be notified accordingly. Resorts reserve the right to deny check-in.
Environmental Levy Fee
The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors effective September 1, 2017. Hotels will collect 20 Mexican pesos per room per day on check out; the proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad of Solidaridad thanks you for your understanding and support of this worthwhile endeavor. Thank you and enjoy your visit.
All hours, fees, amenities, information and services are subject to change
without notice.
