What We Love

  • The theme parties, oceanfront bars and entertainment venues will keep you entertained for your whole vacation!
  • The intimate layout of this resort will have you feeling like you're nestled in a secluded paradise while still in the heart of vibrant Cancun.
  • Indulge in a day of unbelievable pampering at the spa.

Things to Know

  • Maximize your vacay hours by checking pick-up times on scheduled transfers.
  • Upgrading to the Altitude Club gives you access to the adults-only pool. Say hello to kid-free relaxation!
  • The Unlimited-Luxury® Inclusions give you everything you could dream of at an all-inclusive resort.

Reflect Cancun Resort & Spa is located on a beautiful stretch of white sand and offers breathtaking views of the sparkling blue Caribbean water. This all-inclusive resort provides everything you could possibly need for a relaxing, beach vacation!

All-inclusive means a stress-free getaway: drinks, food and activities at your resort are included in the price of your vacay! There are four shimmering swimming pools, including a children’s pool, for every traveler’s taste. Delicious meals and treats are available at three a la carte dining options as well as a buffet, a ceviche bar, and a deli cafe with no required reservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids ages 3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. The resort caters to every vacation style and creates the perfect atmosphere for moments to remember forever.

For a limited time only, the new Great Start Breakfast Plan is available in select room categories for travel through December 22, 2020. The plan includes a buffet breakfast each morning of your stay, plus access to all of the resort's activities, entertainment and amenities. Other meals and beverages may be purchased at the resort, or you're free to venture out to sample local cuisine offerings.

Get MORE perks from your getaway to Reflect Cancun. Now through 2020, guests will get these additional perks exclusive to CheapCaribbean customers:

  • Welcome letter
  • Complimentary in-room snacks
  • 25% spa discount
  • An in-room breakfast

Guests staying in upgraded room categories* will receive the above perks, plus two luxury inclusions:

  • A beach bag gift
  • 25% off a romantic dinner (3 course menu)

Please note, not all reservations qualify for the above VIP inclusions & added values. Read all conditions here to see if you're eligible.

*Eligible upgraded room categories include all Altitude Club rooms. 

Property Information

Total rooms: 398


Resort Details


Various bars and restaurants provide luxurious dining experiences with delicious cuisines.
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The resort provides plenty of amenities to please the needs of every guest.
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Enjoy water sports, scuba diving, golf and many other available activities.
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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5210 reviews
  • 5.0 star tripadvisor rating

    Recently stated at the reflect Cancun, great people, great food, great views. Met a worker “Hervik” who works the pool concierge, amazing guy, helped a lot. Thank you so much my friend. Keep doing a fantastic job. She replied by the way because of you.

    Aug 06, 2020
  • 2.0 star tripadvisor rating
    Bad experience

    - Not a 5 star hotel more like a 3 - Price should be lower to a 3 hotel -Shower door missing -Swear odor in one of the rooms -No hot water in the afternoon only in the morning - some of the waitress are rude not sure if they were being force to work - Hotel is old -Butter with mold was serve at my wedding this was embarrassing. The respond form the hotel I'm sorry we will talk with my vendor not a discount or something to make up for it this was a almost a $6,000 dollars wedding

    Aug 06, 2020
  • 5.0 star tripadvisor rating
    One year anniversary ❤

    This resort was absolutely amazing. My wife spent 7 days there and loved it everyday. We returned home today and will still are amazed of view, pools and service there. Hervick was amazing assisting us with everything we inquired about above and beyond as well as an amazing cool bartender Jahir in the altitude part of resort where we resided.

    Aug 01, 2020
  • 5.0 star tripadvisor rating
    Boys trip

    Honestly this place was perfect for my buddy and I. Super classy but simple. So great. Food great. The whole crew amazing. The weekend was amazing and it would not have been the same without Hervik. He was amazing. He served us in the infinity Pool and beach Cabañas bottles for champagne! I’ve loved this place and coming back for sure!!

    Aug 01, 2020
  • 5.0 star tripadvisor rating
    The best ever

    We had the BEST EXPERIENCE. from start to finish it was PERFECT!!!! Hervik served us EVERY day at the pool and beach and OMGGGGGG you’re never going to find a person so amazing f and attentive. He always was 100%. We are planning our next trip just because of how amazing he made our experience. From Bali beds to bottles on the beach, it was amazing!! Best birthday for our girl trip ever!!!! This place is the best!!!!!

    Aug 01, 2020