Royalton White Sands

This was my first all inclusive and I was happy but they had no hot water for showers. I got one good shower in 5 days.

The pools and beach at Royalton White Sands were both awesome. There were plenty of chairs and fluffy towels, and it was almost always possible to snag a seat where you wanted. There's a cool little rocky island you can walk to via a sandbar that has bed loungers and nice sitting areas. The spa was great, and we also took advantage of free boogie boards and hobie cat rentals. The room was basic, but it was really clean and the bed was comfy. The buffet was my favorite place to eat because there weren't a lot of vegetarian options at the restaurants, but I still enjoyed trying different places. Definitely make a reservation for Zen - it was such an enjoyable experience. The entire staff was kind and all service was prompt and friendly. There was a fun variety of entertainment for all ages. This was our first time booking with cheapcaribbean.com and our customer service rep was really helpful scheduling our flights (we had to fly to/from different airports) and answering our questions. Overall, I felt we got a lot of bang for our buck out of this trip!

The resort itself was beautiful. Fair warning as most places in Jamaica might also have an issue with their beaches and/or locations just off the resort. If you want to avoid being hassled by locals, then avoid the beach. Our balcony was flooded with bugs most mornings - however, the staff always ensured that our rooms were clean...breakfasts sitting on the balcony, however, were out of the equation. All of the employees prioritized making us feel welcome & at home. We highly recommend the steak house, martini bars, sports bar, jerk hut, adult pool and swim-up bar, room service (if you don’t mind an hour+ wait), and zen (the only restaurant requiring a reservation). The gift shop had an option where individuals could get their pictures taken throughout their vacation in various locations, such as the beach, the pool, the gazebo, etc., and at the end of the vacation we could either choose which photos we wanted to purchase or leave with absolutely nothing - free of charge. Overall, this experience was wonderful. We highly recommend doing excursions while in Jamaica, and sorting out your transfers ahead of time!

The photos and summary on Cheap Carribean were lovely, but we were pleasantly surprised by how much better Royalton White Sands was in person! The property is beautiful and is right next to its sister property. - Roaylton Blue Waters. We had access to everything on both properties. The pools are great. There's a huge water park for kids, as well as a lazy river. The beach chairs and umbrellas were very comfortable and there were plenty. The food was great for the most part! Zen (Japanese steakhouse) was the only restaurant that required reservations. It was good. At least one or two restaurants were closed each night. The steak was a bit tough (I couldn't really cut it with a knife) at the steakhouse and at the Italian restaurant. That was the biggest negative of the food. The buffet variety was huge and delicious! They have a special "kids buffet" at each meal with foods that kids tend to love. The jerk chicken on the beach was fantastic! They do a hot dog or hamburger cart by the pool during the day. Some nights they offered a chocolate truffle cart with several varieties of delicious treats. The drinks were strong and always available. (We actually had to tell them to go easy on the liquor at the pool bar.) There are bees at the pool bar, but they want the stuff behind the bar and don't bother people. The entertainment and activities were great! The biggest negative was our AmStar on site rep. Alicia. A-Lee-SEE-a she was quick to correct me. The airport shuttle transport was quick and efficient and friendly with AmStar. We met with Alicia the next morning. Our printed paper said 11AM in the lobby bar. At 11:20 I went looking for her and started reading name tags of other reps. I found her leaning against a pole by the front doors. I was friendly and figured her earlier appointment ran late. She was short tempered and acted like we were a bother. She got even more unhelpful when we said we didn't want excursions. For a short visit we wanted beach time. She barely spoke to us after that. She arranged transport back to the airport for our departure day. We had already paid for it. But she wouldn't budge on the pick up time or options for getting back to the airport (we offered to pay more), so we ended up at the airport 5 hours before our flight. She was a stark contrast to every other staff member who were wonderful and kind and helpful and wanted to do what they could for you. There is a sales pitch that some staff try to get you to sign up for. A breakfast and tour of the new property. One staff woman told me all of the wonderful gifts I would receive just for going to the breakfast. Andnshe said me going is how she gets paid. $45. We didn't go, but she tried her best to give us the hard sell. I would go back again. I have already told my extended family about it. Some of them have already looked in to booking a trip.