Search
Deals
Cruises
Support
Account

Royalton Riviera Cancun

Mexico - Riviera Maya

Our Rating
1-800-880-2177
3 Nights with Air from $709 All-Inclusive
Info Customer Reviews Questions & Answers

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, ... More

Customer Rating 87 Reviews
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.4
4.4 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
83 out of 98 (85%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
4.3
Service
 
4.3
Beaches & Pools
 
4.3
Dining Options
 
4.3
Room Comfort
 
4.4
4.4 out of 5
"My husband and I went to join our daughter and her husband, and his family for a week and had perfect weather every day. The resort was brand new, having opened in Dec. 2014, and we were there in early..." – vipsen
83 out of 98 (85%) customers would recommend this product to a friend.
babes bday this was complimentary along w/slice of cake & bottle of wine Awesome beaches Luxury Junior Suite Our view Sunrise Beach Main Pool
All Customer Reviews
1-4 of 87 reviews. Sort by
April 13, 2018
Worth the Cost

Get Diamond Club, Dont go to Opa. Italian Restaurant is the best. Buffet is Awesome. Mauricio Sanchezga is the best pool butler at the resort. Very funny, too!


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Lake George, NY
Age: 19-24
Travel: 1-2 trips/year

February 27, 2018
Grate hotel the pools are beautiful but the beach

Dining options are great but receptionist are the worst I ever experienced. Did not give us the room we paid for and make us waist a lot of time horrible experience with the receptionist but everything else was a great experience I will never forget the bars are the best there is amazing room service and housekeeping.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 4
Value
 
4.0
Service
 
4.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: New York
Age: 25-34
Travel: 1-2 trips/year

January 29, 2018
service over all

first, the Caribbean's customer service. I have been with this travel site a few times in the past, but the service this time is not good. After i bought our all-inclusive package for four, i called back to talk to the same agent, Kathy, i booked the package from. She didn't want to talk much because i was going to cancel of make some changes to our trip. She'd told me her computer wasn't working and advised me to call another number because nothing she could do to help me at that time. Second, the shuttle service at the airport when we arrived was not reliable. On the way back to the airport, the shuttle that was supposed to pick us up didn't show up, the Armstar shuttle service. The service or porters people at the hotel were worried because it was very later for our departure and the shuttle was nowhere to be found. The hotel tried to call the shuttle company, but no answer. Eventually, they had to put us in another shuttle from another company which we didn't know since there was no name or logo on the shuttle. Hence, there were not enough seats for four of us. I had to sit next to the driver in a tiny little space and my wife was in the passenger seat. I knew we were in a wrong shuttle, but i didn't tell me wife and the group because we were in Mexico and it was 4:00 am and didn't want them to be worried. It was little risky. However, we eventually got to the airport. Third, the check-in process at the hotel, the Royalton at Riviera Cancun. This is our second time to this same hotel. The last time was nice, so we decided to go back and take some friends with us. This time, it was totally different. The agent at the cheap Caribbean, Kathy, guarantied us that our rooms would be next to each other and this is the first request and condition that we had with her since other travel agencies couldn't guaranty. She even wrote it down. However, when we got there, the hotel told us it was impossible to do such thing and the cheap Caribbean should not guaranty that. The person at the front desk was very rude and sluggish. He didn't seem that he wanted to work that day. He forgot to provide us with all the information we needed compared to the other check in from another couple in my group. We came back to the service desk and talked with him about it. We called the concierge hotline number after we checked in to our room. Three agents did call us back asking about our stay without mentioning our complaints even i repeated it with them every time they called. The third agent seemed to pay attention at first, his name was Christian, i believe. He seemed to feel bad about our experience and ask me to see him in his office because he might be able to resolve the issues. I did try my best to see how this would turn out and what kind of things he would do that would be different than the rest. I showed up at his desk. He, Christian, then gave me some hotel coupons which are worthless and he tried to pitch some more sales for the tours at the hotel. He also tried to ask me to go to their sale-pitch breakfast next day for one hour. I was very infuriated and i felt it was an insult that he would try that. I felt like he was disrespectful and thinking that i was stupid for showing up and listen to his cheap sales which had nothing to do with our issues. They never do anything to resolve issues, however. The hotel is a nice hotel, the staff at the restaurants are nice and professional. The food in general is very good.


0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 1
Value
 
1.0
Service
 
1.0
Beaches & Pools
 
3.0
Dining Options
 
4.0
Room Comfort
 
3.0
User Image

From: dc
Age: 35-44
Travel: 7+ trips/year

January 27, 2018
My stay at the Royalton

I enjoyed my stay. My room stayed clean. Hunter steak house made The best stakes. Well done it wasn’t over done or burned. I was able to slice straight thru my ny steak. The habachi at Zen was great. Loved everything he made. The beach was lovely and the drinks was flowing. I thought no I had the best swim out in the resort. My room came with two loungers and two chairs people kept asking me how did I get loungers on on swimout. The waiter even brought me drinks while I sat on my swim out. It was my birthday. The resort gave me a cake and a bottle of champagne. Thanks Royalton. I really enjoyed my birthday can’t wait until next year. I only like the best so if you’re looking for elegance Royalton is the place to explore.

My stay at the Royalton
0 of 0 found this helpful
Was this helpful? Yes No
Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Far rockaway new york
Age: 45-54
Travel: 1-2 trips/year

Room Information

Royalton Riviera Cancun features 1,183 luxurious accommodations all equipped with Royalton's exclusive DreamBed(TM) and amenities sure to please including air conditioning, a full bathroom, 24 hour concierge and room service, 250 thread count sheets, USB recharging and Bluetooth audio stations, complimentary Wi-Fi, safety deposit box, rain showers, satellite TV, and a stocked mini-bar.

Room Details

Luxury Junior Suite
Hotel/Studio Unit Details

Luxury Suite with Terrace Jacuzzi
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi (Available...
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out
Hotel/Studio Unit Details

Luxury Family Suite Ocean View (Available beginning...
Hotel/Studio Unit Details

Luxury Junior Suite Ocean View Diamond Club (Available...
Hotel/Studio Unit Details

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club...
Hotel/Studio Unit Details

Luxury Junior Suite Swim Out Diamond Club (Available...
Hotel/Studio Unit Details

Luxury Family Suite Ocean View Diamond Club (Available...
Hotel/Studio Unit Details

What's to Love

Royalton Riviera Cancun is right by the airport, so it'll be no time before you're able to get your toes in the sand!
 

What We'd Change

There aren't any motorized water activities available at the resort, but there's plenty of places nearby where you can rent!
 

Why You Should Go

Royalton Riviera Cancun has amenities that will make you feel right at home, that on top of the amount of activities in nearby make this an opportunity you just can't afford to miss.

Available Amenities

  • Beach
  • Business Center ($)
  • Cable/Satellite TV
  • Casino ($)
  • Babysitting/Child Care ($)
  • Children's Activities
  • Children's Pool
  • Concierge Services
  • Conference Facilities ($)
  • Currency Exchange
  • Daily Maid Service
  • Jacuzzi
  • Kayaks
  • Kids Club
  • Laundry Services ($)
  • Lounge Chairs/Umbrellas
  • Nightly Entertainment
  • Snorkeling
  • Pool Bar
  • Swimming Pool(s)
  • Tennis Court(s)
  • Aerobics
  • 24 Hour Front Desk
  • 24 Hour All-Inclusive
  • Safe Deposit Box
  • Medical Services ($)
  • Game Room
  • 9 Restaurants
  • Spa Services ($)
  • Shopping
  • Snack Bar
  • Teen Club
  • Laundry Facilities
  • Massage/Spa Treatments ($)
  • Wedding Services ($)
  • 24 Hour Room Service
  • 15 Bars/Lounges
  • Honeymoon Packages ($)
  • Beach Volleyball
  • Wireless Internet
  • Tour Desk
  • Flat Screen Television
  • Outdoor Pool
  • Fitness Center
  • Introductory Scuba Lesson
  • Evening Entertainment
  • Swim-Up Bar
  • ATM/Banking ($)
  • Near the beach


Nearby Excursions & Attractions

  • Bars and Nightlife
  • Beach
  • Dining
  • Helicopter/Airplane Rides
  • Hiking/Biking Trails
  • Historical Site(s)
  • Horseback Riding
  • Jet Ski Rentals
  • Marina
  • Nature Park(s)
  • Parasailing
  • Sailing
  • Shopping
  • Snorkeling

Map of Local Area

Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.

Royalton Riviera Cancun

Carretera Federal 307 Tulum-Cancun KM 332,15 SM31, MZ 03

011-52 998 283 3900

Hotel Description

Royalton Riviera Cancun: Bask in the Perks of All-In Luxury

Blue waves crowned with foam roll over the glistening sands of one of Riviera Maya's top beaches, at the All-In Luxury, Royalton Riviera Cancun. Comprised of 3 distinct sections that are packed full of amenities, The Royalton Riviera Cancun offers a 5-star luxury experience at a 4-star price tag. If you're in need of some luxurious pampering, incredible amenities and exceptional service, grab the family and take the getaway you deserve!

Guests of this resort can enjoy a beautiful stretch of beach featuring loungers, shady umbrellas and palapas, and beachfront cabanas. The resort's main freshwater pool boasts a joined Jacuzzi and offers its own set of comfy loungers and plush towels. If you have an eclectic pallette you're in luck, be sure to squeeze in a lunch break at any one nine delightful dining options . Opa! offers a feast of tasty Mediterranean fare, while Zen treats your taste buds to the best of Japanese cuisine. Never miss a game with Score Sports Bar and Lounge, playing the top sporting events happening in the U.S. and around the world.

Whether you're hanging out at the beach or seeing the sights, there are tons of things to do during the day. Start a game of beach volleyball with the kids, take some kayaks out on the water, or take the day to pamper yourself at the Royal Spa. With over 2,000 square meters complete with treatment rooms offering a full range of services, a hydrotherapy circuit, and a beauty salon, this relaxtion station is just too good to pass up.

This hotel is All-Inclusive
Features include:

  • Unlimited luxury dining 24-hours a day
  • Unlimited drinks, including domestic beers and cocktails
  • Concierge service around the clock
  • Daily activities
  • Nightly entertainment


DINING

This hotel includes unlimited food and drinks, but some dining restrictions may apply. Please check with the front desk for details.

Gourmet Marche
Type: Buffet
Hours: Breakfast - daily, 7:30am-11am; Lunch - daily, 12pm-3:30pm; Dinner -daily, 6:00pm-9:30pm
Description: International and local buffet complete with a special childrens buffet and healthy options.
Dress code: Resort casual - shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirt and footwear required. Resort evening attire for dinner - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Zen
Type: Japanese
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering delicious Japanese cuisine served a la carte. Reservations required.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Hunter Steak House
Type: Steakhouse
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy fine dining in a stylish setting. Offers private wine cellar dining for an additional cost.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Graze Italian Trattoria
Type: Italian
Hours: Lunch - daily, 12pm-3:30pm ; Dinner - daily, 6pm-9:30pm
Description: Serving traditional Italian favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

OPA!
Type: Mediterranean
Hours: Dinner - daily, 6pm-9:30pm
Description: Offering a selection of Mediterranean dishes from both land and sea.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Armadillos
Type:
Tex-Mex
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a selection of Tex-Mex favorites served a la carte.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

The Beach Club Grill
Type: Caribbean
Hours: Lunch - daily 12pm-3:30pm; Dinner - daily, 6pm-9:30pm
Description: Serving up traditional Caribbean favorites by the beach.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Agave
Type: Fusion
Hours: Dinner - daily, 6pm-9:30pm
Description: Enjoy a fusion of indigenous Mesoamerican cooking combing Spanish cuisine with a mix of European cuisine.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Score Sports Bar and Lounge
Type: Sports Bar
Hours: Late night snacks - daily, 11pm-6am
Description: Enjoy a selection of grilled specialties while watching your team play back at home.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

Caffe Lounge
Type: Coffee Bar
Hours: Open daily
Description: Enjoy a selection of coffees, cappuccinos, espressos, baked treats and ice creams.

Scoops Gelato
Type: Ice Cream Parlour
Hours: Open daily
Description: Choose from a selection of parlour favorites.
Dress code: Evening Casual - dress pants/trousers for men, long or short sleeve dress shirts with or without collar. Dress shoes or elegant sandals. No shorts, t-shirts, sleeveless shirts or sneakers.

All hours are subject to change.

BARS/NIGHTLIFE

Score Sports Bar and Lounge
Open daily, 12pm-11pm.

Lobby Bar
Open daily, 9am-12apm.

Martini Mix
Open daily, 6pm-10pm.

Tides Beach Bar
Open daily, 10am-5pm.

Sands Beach Bar
Open daily, 10am-11pm.

Nautica Beach Bar
Open daily, 10am-4pm.

XS Disco Bar
Open daily, 11pm-2am.

Dips Swim-up Bar
Open daily, 10am-5pm.

Chill Swim-up Bar
Open daily, 10am-5pm.

Encore Swim-up Bar
Open daily, 10am-5pm.



BEACH

Royalton Riviera Cancun is nestled along a beautiful stretch of white sand beach with loungers and palapas for shade..

POOLS

Royalton Riviera Cancun sports a whopping 11 swimming pools through the property, including a children's pool and splash park.

SPORTS/ACTIVITIES

Water

  • Splash park
  • Kayaks
  • Snorkeling
  • Introductory scuba diving lesson
  • Non-motorized water sports

Land

  • Movie screen
  • Table tennis
  • Aerobics slasses
  • Beach volleyball
  • Board games
  • Fitness center


INTERNET

Royalton Riviera Cancun offers complimentary Wi-Fi throughout the resort.



SPA SERVICES

Royalton's Royal Spa offers a wide variety of treatments sure to soothe.
Treaments include:

  • Massages
  • Facial treatments
  • Beauty salon
  • Hydrotherapy circuit
  • Saunas
  • Steam rooms
  • Manicures & Pedicures

    • WEDDING SERVICES

      Royalton Rivera Cancun offers wedding and honeymoon services for an additional charge. Please contact the front desk for details.

      ADDITIONAL INFORMATION

      Location
      Royalton Riviera Cancun is located just 15 minutes from the Cancun International Airport (CUN).

      Check-In/Check-Out
      Check in: 3pm. Check out: 11am.
      A valid credit card or cash deposit will be required upon check-in for possible incidentals not included in your hotel reservation.



      All hours, fees, amenities, information and services are subject to change without notice.
Close
 

Choose Your Options

Depart:  
Number of Rooms:
 
Room 1 Details:
  • Luxury Suite with Terrace Jacuzzi
- or -
Choose a Vacation Package
and Save More!
$150 Resort Credit More
4 days, 3 nights
Travel Dates 6/3 - 8/24
Starting at $709 was $1499
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
Jr Ste Swim Out More
4 days, 3 nights
Travel Dates 6/3 - 7/2
Starting at $729 was $1529
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$150 Resort Credit More
5 days, 4 nights
Travel Dates 8/29 - 10/31
Starting at $769 was $1539
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!
$150 Resort Credit More
5 days, 4 nights
Travel Dates 11/1 - 12/22
Starting at $879 was $1739
All-Inclusive

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 5 days left to book!

Need Assistance?

Call one of our U.S. based Beach Experts.

(800) 915-2322
7 Days a Week - 5am to 3am EST

All Mexico - Riviera Maya Resorts