What We Love

  • The infinity swimming pool boasts amazing fourth-floor views over the bay. Cabanas and drink service mean urban serenity is close at hand.

Things to Know

  • The Sheraton Puerto Rico Hotel is located in the heart of the city with lots of shops, restaurants and things to do in the area.
If you're catching a cruise or exploring beautiful Puerto Rico, then Sheraton Puerto Rico Hotel is the place for you to kick up your heels and live a little. This sophisticated hotel near downtown San Juan has everything necessary for you to claim your best vacation.

Grab your favorite swimsuit, and take the elevator to the Sheraton's infinity pool on the fourth floor, where the huge deck and incredible view takes the meaning of hanging by the pool to new heights.

With plenty of deck chairs, a sweet Jacuzzi and a nice bar and grill, the pool area is sure to provide just the right kind of relaxation. For a little more serenity, find inner peace at the full-service spa, Zen, complete with sauna, steam room and a body therapy room with a Vichy shower. 

We highly recommend the Couple Therap-ease, which includes an On The Rocks Stones Body Massage, pedicures and manicures for both of you and unlimited use of the Relaxation Lounge. 

This resort is adjacent to the Convention Center and only a short ride to shopping and other sights. Don't miss a chance to see old San Juan, where cobblestone streets and stone buildings take you back to 16th century Puerto Rico.

And once you have enjoyed your ultimate vacation day, head back to your room, where the famous Sheraton Sweet Sleeper™ Bed is waiting to help you drift off to sleep in utter contentment.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.

Unless otherwise specified, all services are available for an additional charge.

Property Information

Year Built: 2009
Last Renovation: 2009
Accessible rooms: 17
Total rooms: 503


Resort Details


You don’t have to go far for delicious food and drinks, these options have you covered.
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Treat yourself to everything that this resort has to offer and more.
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Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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Hotel Advisories

Advisory This is a non-smoking property.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3329 reviews
  • 5.0 star tripadvisor rating
    Excellent staff

    The hotel staff did a great job making the best of a bad situation re. COVID-19. The Cafe did a nice job of preparing food and providing other essentials. I would also like to advise Mr. Mosquera that Deborah at the front desk was very friendly and accommodating. She assisted me with a room change the made my stay as good as it could have been! Thank you Deborah!

    Mar 26, 2020
  • 4.0 star tripadvisor rating
    Great Service, Friendly Staff

    We stayed here for 1 night prior to departing on a cruise. The staff was helpful and friendly. The morning we checked out, we left our luggage with the concierge and headed out for a day trip prior to boarding our ship. Very easy process and easy to get our luggage back at then end of our day trip to head towards the ship (which is a few minute drive from the hotel).

    Mar 23, 2020
  • 5.0 star tripadvisor rating
    Great Hotel

    Spent the day at this lovely hotel after our cruise! We spent the afternoon at the beautiful pool, had lunch and drank a few pitchers of delicious mojitos. I highly recommend this property and will return.

    Mar 21, 2020
  • 5.0 star tripadvisor rating
    Great Hotel

    My wife son and I stayed here before our cruise. This is our second time at this hotel. The staff is very helpful and friendly. We have booked another cruise for next year and plan on staying here again

    Mar 18, 2020
  • 5.0 star tripadvisor rating
    Hotel Stay

    I loved it. Would definitely stay again. The pool was nice. The staff were are very friendly. It was very easy to obtain an uber or taxi. Anytime I had a question the staff was very nice in responding and providing good advise.

    Mar 18, 2020