What We Love
- The infinity swimming pool boasts amazing fourth-floor views over the bay. Cabanas and drink service mean urban serenity is close at hand.
Things to Know
- The Sheraton Puerto Rico Hotel is located in the heart of the city with lots of shops, restaurants and things to do in the area.
This resort is adjacent to the Convention Center and only a short ride to shopping and other sights. Don't miss a chance to see old San Juan, where cobblestone streets and stone buildings take you back to 16th century Puerto Rico.
And once you have enjoyed your ultimate vacation day, head back to your room, where the famous Sheraton Sweet Sleeper™ Bed is waiting to help you drift off to sleep in utter contentment.
This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3329 reviews
The hotel staff did a great job making the best of a bad situation re. COVID-19. The Cafe did a nice job of preparing food and providing other essentials. I would also like to advise Mr. Mosquera that Deborah at the front desk was very friendly and accommodating. She assisted me with a room change the made my stay as good as it could have been! Thank you Deborah!
Great Service, Friendly Staff
We stayed here for 1 night prior to departing on a cruise. The staff was helpful and friendly. The morning we checked out, we left our luggage with the concierge and headed out for a day trip prior to boarding our ship. Very easy process and easy to get our luggage back at then end of our day trip to head towards the ship (which is a few minute drive from the hotel).
Spent the day at this lovely hotel after our cruise! We spent the afternoon at the beautiful pool, had lunch and drank a few pitchers of delicious mojitos. I highly recommend this property and will return.
My wife son and I stayed here before our cruise. This is our second time at this hotel. The staff is very helpful and friendly. We have booked another cruise for next year and plan on staying here again
I loved it. Would definitely stay again. The pool was nice. The staff were are very friendly. It was very easy to obtain an uber or taxi. Anytime I had a question the staff was very nice in responding and providing good advise.