What We Love

  • Located on the beach and in Isle Verde, this resort is in prime location to enjoy all that San Juan has to offer.
  • Feel free to explore 15 acres of beautiful resort property.
  • Enjoy full access to a wide variety of thrilling ocean activities. 

Things to Know

  • The resort is located five minutes away from San Juan Luis Munoz Marin Airport.
  • Food and drink must be purchased separately. 
  • Onsite activities are available for guests of all ages.
Luxury Live it up at this hotel in the city's fashionable Isla Verde district. This elegant resort combines old-world charm and non-stop entertainment with a popular nightclub and some of the best food in San Juan. The beachfront hotel, surrounded by 15 acres of landscaped ground, invites sun worshipers and adventure seekers to plunge into fun and relaxation on its two miles of tropical shores.

Sparkling blue waters and a pristine beach are the perfect spot for lazing the day away, but for those seeking an adrenaline rush, try the jet skis, banana boats or parasails. A huge pool complex offers a swim-up bar, Olympic-sized pool, spas and waterfall, all set against a lush garden backdrop.

In need of serious relaxation? The Edouard de Paris Day Spa, located on the 10th floor of the hotel, promises to calm both body and mind with massage, facial and body treatments. With five private-treatment rooms, couple's nook and a Salle de Relaxation, you can achieve inner and outer peace. Splurge with an in-room massage to really unwind.

With all the things to do at the resort, you might not be spending much time in your room. But when you're there, you'll love the spectacular views. We recommend the Garden Lanai room, complete with private balcony or terrace and overlooking the stunning tropical gardens.

A resort fee (included in the listed price) guarantees you access to the following services and amenities:
  • Live lounge entertainment
  • Access to the Fitness Center
  • Daily pool activities

This hotel is NOT All-Inclusive. Food and drink must be purchased separately.

 Unless otherwise specified, all services are available for an additional charge.

Location

Puerto Rico - Beach
San Juan, PR, USA - Luis Munoz Marin International : 15 miles

Property Information

Year Built: 1958
Last Renovation: 2018
Accessible rooms: 18
Floors: 10
Total rooms: 388

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Resort Details

Dining

You don’t have to go far for delicious food and drinks, these options have you covered.
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Amenities

Treat yourself to everything that this resort has to offer and more.
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Activities

Whether a land lover or a water sports fanatic, you’ll always have something fun to do.
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General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1656 reviews
  • 1.0 star tripadvisor rating
    Not worth the money at all.

    The way this hotel is run - starting with management presents major problems. Between disorganization and lack of communication between management and staff, rooms smelling like marijuana, door locks breaking, leaks in the hotel, and overall age showing all over the hotel- this fairmont does NOT hold up to the standards of what I would expect. Especially for the exorbitant amount of money that we spent on this hotel.

    Apr 14, 2024
  • 2.0 star tripadvisor rating
    My last visit to Fairmont hotel in San Juan

    We were all disappointed! Multiple issues required significant management training and interventions: 1. Your employees were not accommodating, both at the front desk and in the restaurant, where we had breakfast almost every day. 2-Shower door was not closing, and water was gushing out of the shower! 3-Food at the restaurant had no variety, something every day!

    Apr 11, 2024
  • 1.0 star tripadvisor rating
    Old, stinky and leaky

    Hotel is old. Rooms literally stink - a fine mixture of sewage and mold. My shower leaked excessively. The upside was my in room pool after showering. The staff does not listen - too many errors to count from prearrival to arrival to stay to departure. Be prepared to wait at least an hour every day to enjoy a subpar breakfast. Wouldn’t stay here again for free.

    Apr 11, 2024
  • 4.0 star tripadvisor rating
    Time of Year Makes a Difference!

    The staff, cleanliness, and the overall resort type accommodations were great. The less than stellar rating is because the hotel was full of noise and late-night noise. Sleeping was at-times, extremely difficult and frustrating. Yelling in the halls, knocking on doors (and dashing), and late-night screams in the next room (drunken variety). The screaming in the adjoining room was intermittent enough that it would wake you in the middle of the night (along with the door knocking) but then it's gone. One night, our neighbors had a late party and we called to the front desk. I'm happy to say the hotel staff did not merely "call", they went to the party room and requested them to calm down (which they did). Seemed like teenage and college students for the most part, so consider this in your plans if you are anywhere in the spring break season. *Also, some rooms are right next to the elevator bank. I mean RIGHT NEXT to the elevator bank. Regardless of time of year, I would make sure you don't draw one of these rooms unless you sleep like a rock.

    Apr 10, 2024
  • 2.0 star tripadvisor rating
    Bad upon arrival

    El Fairmont San Juan is a 5 star hotel, at a cost approximately of $547 per night. However, I was not impressed. Upon arrival, the hotel was not able to accommodate the room that we had reserved. Instead of offering us an upgrade, they placed us in a standard room (level below) when what we paid for was a partial ocean view. We were given bath towels with holes in them (picture below). On our 3rd day there, the hotel reached out via text and inquired about our stay. Given my response, they then moved us to the partial ocean view room and refunded $355 of our money. Once in the new room, the ceiling started to leak. I was ready to go. When we turned the a/c off in the room, the room began to smell of Fritos/corn chips. The cold air kept the musty smell masked. The night before leaving, I followed the directions to close the folio for the hotel and noticed charges that did not belong to us. So apparently, guests can sign tabs for items ordered and write any hotel room down and that room gets billed for whatever the person ordered. Not a good business practice. I enjoyed Puerto Rico with my husband but I will not return to that hotel. The costs associated with staying there is not worth what you actually get as far as hotel accommodations. The stay here really put a damper on our anniversary trip.

    Apr 09, 2024