What We Love
- Take a stroll into Old San Juan and try out the unbelievable Puerto Rican ice cream.
- Explore 17 acres of beautiful tropical scenery located around the resort.
- Delight your palate with a diverse selection of outstanding restaurants.
Things to Know
- The resort is only 11 minutes from the airport.
- Food and drinks must be purchased separately throughout your stay.
- Onsite activities are great for adults and children.
Let your worries melt away with the crashing waves at this resort located on 17 acres of lush, tropical gardens, waterfalls and tropical bird sanctuaries. Perfectly set on a private peninsula between historic Old San Juan and the bustling Condado area, this beachfront paradise provides seclusion within a coconut's toss of a hip, exciting destination.
Relax with your honey in luxurious cabanas on the beach, or watch the little ones splash themselves silly as you lounge in the comfort of a poolside couch and enjoy attentive service from pool side servers. The unique Vacation Station secures special rates at hotel restaurants and lets kids 12 and under rent toys and games. This resort is out to make this vacation fun for the entire family.
If this getaway is meant to spark a little romance, the two of you will find plenty of opportunities for intimate moments. Relax together in the two infinity swimming pools that look out on the Caribbean's turquoise waters, cascading waterfalls, swim-up bar and two seaside Jacuzzis. For adventurous types, a dive center is a few sandy footprints away, or grab some rackets and score love at the resort's tennis courts.
Having trouble letting go of your mainland worries? Try stopping by the well-equipped fitness center to work out, and then make your way to Olas Spa for a decadent and soothing four-handed massage appropriately named the "Olassage." Your worries will be history!
When the little ones are hungry, treat 'em to the best meat and potatoes anywhere, at Morton's Steakhouse. Or indulge in taste bud heaven with Italian fare at Rotisserie Il Giardino or any of the other six restaurants - including Starbucks - available at the resort. Still not done and don't want to be the last warrior to fall (into bed that is)? Scoot on over to the birthplace of the piña colada at the Oasis Bar and let the team bop 'til they drop. Then it's off to bed because another day of fun is just waiting for the sun to rise!
A resort fee (included in the listed price) guarantees you access to the following services and amenities:
- Health club and tennis court
- Selected beach activities
- Beach umbrellas
This hotel is NOT all-inclusive. Food and drinks must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
LocationPuerto Rico - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - There is a mandatory hotel-imposed fee payable directly to the hotel. The following inclusions are subject to change at any time without prior notice.
- Exclusive Beach Access. All beaches in the San Juan metro area are public
with the exception of Caribe Hilton. For somebody not staying at the property, they would need to purchase a day pass.
- 24-hour use of fitness center
- Access to the Tropical Gardens & Bird Sanctuary
- Access to beach chairs and umbrellas
- Access to Olympian sponsored tennis courts (upon availability)
- Unlimited use of kid's playground
- Daily outdoor recreational activities such as, but not limited to: bingo, daily rituals, bocce, yoga classes etc.
- 20% discount on selected spa treatments. Valid for one use per room per stay
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7691 reviews
Great Service - but a bit off the beaten path
Note: This is a pre-COVID-19 lock-down review and some things may have changed. The Caribe Hilton is nice resort hotel, and the staff - especially Hiram Avila at the outside bar - is very accommodating. (More below.) Down side: Not a lot of things that are close enough to walk to ... including alternatives to the onsite dining. However, note to the Uber savvy traveler, despite the warnings about Uber not being very available it IS... even at the airport. The room was nice and looked over the old Fortin de San Jeronimo del Boqueron, the staff very helpful, and the grounds are well kept. One of their best "promoters" is Hiram Avila at the outside bar. Hiram is very friendly, outgoing, makes everybody feel welcome and after a little while you feel that Hiram and you have been friends for a long time. We probably spent way too many hours at the bar because of Hiram. :-) (He also makes a great Pina Colada.) I would stay here again, but now know that with an Uber I can travel further away.
Do not go to this hotel
I stayed with my husband this last Thanksgiving. I have stayed there about 10 times even took my grandchildren. First thing when we got to our room all appliances were disconnected lamps TV okay so we found it strange but went around and plugged everything in. Next thing we used the bathroom and it did not flush. Called the desk they did come and fixed it. The next day we went to the pool area and the pool bar was closed they went home it was 11:00 o’clock also the restaurant was closed. The next thing the air stopped working and the smell of mold was terrible caused me to have an asthma attack. Again we complained and they fixed the air. Next thing we were in our room late at night and someone tried to open the door we kept telling the person they had the wrong room but they kept pushing the door. We called security and they said it was okay because they did not have the key card so they could not get in. That was not okay to us so we had to tell them to come check the lock by the way they don’t have cameras in the hallways. We ere very disappointed and we will not go back the place is in disrepair they never finished construction after Maria there are many rooms still not in use. Everything is damaged and mold is growing on the carpeting. Stay away don’t give them your money like my husband and I did
Very nice quick stay
Stayed just a few days for work. Beautiful hotel. Room was spacious and clean. Very nice pool area. Great pina coladas! Enjoyed on site restaurants especially Lolas. Big lobby bar area near pool was very nice too
Fantastic place to enjoy the sunshine
The staff was very friendly and offered early access to the facilities. Room was made available at 12 to me, while the check-in time was 3. Breakfast was great with many selections, even though it is pricey. The pools are great.
In March we had a wonderful stay at the Caribe Hilton. Special Thanks to the front desk ladies for finding us a beautiful ocean view room with lovely balcony and then later getting us a late check out. Second thanks to all the Bartenders who came up with delightful drink creations that covered my every whim. I have to say the cleaning lady was so nice, always asking if it was OK to clean the room when we left for breakfast. Thank you to the breakfast host for getting us an outside table. Thank you so much to the beach crew for setting up our beach chairs. Thank you so much for having a wonderful hotel. It was interesting hearing the uber drivers tell stories how how the Island has worked hard to clean up after the storm. I am excited about the next time I can come to San Juan, until then you are all in our hearts.