What We Love
- Right in the middle of active night life. All rooms have recently been 100% refurbished. They have a reserved section on Palm beach for their guests.
Things to Know
- The resort is not on the beach, but offers comfortable accommodation at a great price and in area where there is lots going on. It's a great place if you want to save money but be in an amazing location.
Experience the tastefully decorated guest rooms and public areas. This is a great hotel for value conscious travelers to Aruba. This friendly hotel offers a complimentary continental breakfast, attractive guest rooms and free shuttle to the beach and to the exciting Excelsior Casino. It also has a mini-mart on the premises for guests convenience.
The resort's pool offers an enticing swim-up bar. Enjoy delicious signature island drinks as you bask in the delight of the cool waters of the resort's beautiful pool. It maintains a beautiful sandy beach area where guests can bask in the sun on comfortable chaise lounges and order drinks and food from Tomato Charlie's Restaurant, delivered promptly to your lounging area.
The resort's Orchid Spa is staffed with highly trained and skilled masseuses, manicurists and pedicurists. Located poolside, the spa offers a relaxing, intimate world of wide ranging exotic treatments. It's recommended that reservations for spa services are made upon check-in.
This hotel is NOT all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.
General Policies & Fine Print
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1332 reviews
Not up to standard
The room was dated, last two days there was no hot water and on the last day no water for two hours. When we returned to our room one night there was a dead cockroach on the floor. The staff were friendly and helpful.
The Brickell Bay made the experience of visiting Aruba amazing. The property is very clean, we had a very clean and spacious room. The Staff at this property are fabulous, from the front staff to the bartenders. This isn't a high end property but it's a very friendly and family like place.
We have stayed at the Hilton for the last 4 years... this was as nice and much less expensive! The staff was fabulous! The room was clean and the beds were wonderful! The beach and palapas were great- and again the staff was terrific! Kind of want to keep it a secret so it isn't too busy when we return😎 Love to our new friends at Brickell Bay!
Good Value for the Money
The hotel is a little tired and could use some basic upgrades. However, it was clean, the staff was kind, helpful and personable. We came on SUNWING and since there is no representative at this hotel the concierge was really accommodating in making phone calls for us and booking excursions. The location worked for us, it was across the street from the beach, a 2 minute walk, and beach chairs were always available and the location on the beach was not as busy as some other parts. If you want bar service and a variety of beach menu options with service then this is not the hotel for you. If you just want peace and no one bothering you once you got your towel and beach chair, then you are in the right spot. The beach hut where you picked up your towels had cold beer, pop and water available for purchase. The hotel is near many restaurants, shopping and the mall. It was a 20 minute walk to the nearest (less expensive) minimart. The only thing we really missed was a balcony so that we could sit outside in our room or hang our wet bathing suits and clothes out to dry.
AMAZING CUSTOMER SERVICE
This was our 3rd time vacationing at The Brickell Bay Beach Club & Spa and was by far the best experience we have had there. Our room was ready on arrival, wonderful, clean and comfortable. Everything we requested was there and operating properly. The location of the Brickell is fantastic . The resort is across the street from beautiful Palm Beach and a 2 minute walk to the complimentary beach Palapas and chairs. The young man at the beach is so efficient, friendly and attentive. I wish we would have asked for his name, but did notice he was the employee of the month while we were there. They offer free beach towels there and drinks for purchase. We enjoyed chatting with him each day. The Brickell is in the middle of all the high rise resorts, restaurants and shops. Such a great location. We can't thank Jeanrick enough for his amazing customer service. He truly cared about our stay and that everything was perfect. Jeanrick you are such an asset to this resort, your thoughtfulness was so appreciated. Thank you for everything you did to make this our best stay the best ever ! Looking forward to our next vacation with you !