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Sheraton Puerto Rico Hotel

Puerto Rico

Our Rating
4 Nights with Air from $469 Meals not included
Info Customer Reviews Questions & Answers

If you're catching a cruise or exploring beautiful Puerto Rico, then Sheraton Puerto Rico Hotel is the place for you to ... More

Customer Rating 35 Reviews
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.1
Room Comfort
 
4.3
4 out of 5
"Sheraton Hotel and Casino was amazing! Customer service was great. You feel welcomed from the moment you walk through the doors. Puerto Rico is amazing I was born there and had not been back since 2002..." – BeeNCee
37 out of 46 (80%) customers would recommend this product to a friend. Read All Reviews
Customer Rating
Value
 
3.9
Service
 
4.1
Beaches & Pools
 
3.7
Dining Options
 
3.1
Room Comfort
 
4.3
4 out of 5
"Sheraton Hotel and Casino was amazing! Customer service was great. You feel welcomed from the moment you walk through the doors. Puerto Rico is amazing I was born there and had not been back since 2002..." – BeeNCee
37 out of 46 (80%) customers would recommend this product to a friend.
Pool view
All Customer Reviews
1-4 of 35 reviews. Sort by
September 2, 2017
Five-day research trip/vacation

The Puerto Rico Sheraton Hotel & Casino was one of the best hotel experiences of recent vacations. The room they gave us was outstanding and on the Preferred Members floor. It surprised me since my wife and I were not Starwood members at the time. We are now. The fact that we arrived there on a "Cheap Caribbean Vacation" deal, this was totally unexpected. Perhaps it had something to do with it being off-season and the hotel was not terribly busy. In any event, we loved it. The personnel, from the maid service to the front desk to the restaurant and bar, were all so nice and polite. If they were any nicer, we would have to adopt them. The restaurant was a tad overpriced, but that's the case with all hotel restaurants. The location, while not on the beach, was still very convenient to downtown Old San Juan and neighboring residential areas. The only knock I have is the cost of taxi service. It was excessive for such short distances, but as one driver explained, they work on a flat rate basis depending on the city section. When I inquired at the hotel why they didn't offer shuttle service to Old San Juan, the beaches and the airport, I was informed that the taxi union would not stand for it and prevented the hotels from offering this service. Too bad, because it's an inconvenient annoyance and deterrent to tourism. The best restaurant we experienced was the Casita Miramar in the Miramar area. This was five minutes from the hotel and a twelve dollar taxi ride. We look forward to staying at this hotel again if we return to the island.


1 of 1 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
3.0
Dining Options
 
3.0
Room Comfort
 
5.0
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From: Naples, FL
Age: Over 65
Travel: 3-6 trips/year

May 11, 2017
Birthday fun

It was my Husband Birthday and he enjoyed every minute of it. Everyone was so friendly the rooms were nice and comfortable. The Hotel was right in the middle of everything. The flight was good. The website send out an extra email when I couldn't find my itinerary they called me to make sure I had everything I needed. One of the best vacation yet!!!!!

Birthday fun
3 of 5 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
5.0
Dining Options
 
5.0
Room Comfort
 
5.0
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From: Miami
Age: 35-44
Travel: 3-6 trips/year

March 30, 2017
Reciew

Puerto Rico is beautiful ,our stay at the Sheraton,overall is well. However the pool is not what it seems as it's 4 ft deep. Apparently continental breakfast is not for all guests.


2 of 3 found this helpful
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Overall Rating: 4
Value
 
3.0
Service
 
4.0
Beaches & Pools
 
3.0
Dining Options
 
2.0
Room Comfort
 
4.0
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From: New York ny
Age: 19-24
Travel: 1-2 trips/year

January 3, 2017
Great hotel, superb staff, and nicely positioned!

This is a very nice hotel with great dining options, wonderfully accommodating and helpful staff, very clean, nice casino, and well positioned near Old San Juan. The pool is on the fourth floor overlooking the city - just beautiful! The only negative comment that I would have is that it is not walkable to Old San Juan. We did walk it, but it was too far and not through nice areas. I would recommend a $6 cab ride too and from.


1 of 4 found this helpful
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Overall Rating: 5
Value
 
5.0
Service
 
5.0
Beaches & Pools
 
4.0
Dining Options
 
5.0
Room Comfort
 
5.0
User Image

From: Washington, DC
Age: 45-54
Travel: 7+ trips/year

Room Information

Each of the hotel's 503 guest rooms, including 22 superbly appointed suites, feature the Sheraton Signature Sleep Experience for a great night's sleep, as well as contemporary decor and a warm, inviting atmosphere. You'll also find thoughtful touches like flat screen televisions and luxurious bathrobes and IPOD docking station. Dual-line phones, a well lit desk, single cup coffee brewers, an ergonomic chair and high speed internet access make working a pleasure. Microwaves and refrigerators are available on request for an additional fee and are not guaranteed amenities.

Room Details

Traditional Room
Hotel/Studio Unit Details

Superior Room
Hotel/Studio Unit Details

Deluxe Room
Hotel/Studio Unit Details

What's to Love

The infinity swimming pool boasts amazing fourth-floor views over the bay. Cabanas and drink service mean urban serenity is close at hand.

 

What We'd Change

The resort's downtown location means that noise is sometimes louder than it is at resorts in beach locations. Ask for a high floor if you're sensitive to street noise.

 

Why You Should Go

The Sheraton Puerto Rico Hotel is located in the heart of the city with lots of shops, restaurants and things to do in the area.

Available Amenities

  • Business Center ($)
  • Casino ($)
  • Concierge Services
  • Conference Facilities ($)
  • Daily Maid Service
  • Fitness/Exercise Room
  • Gift Shop
  • Jacuzzi
  • Laundry Services ($)
  • 24 Hour Front Desk
  • Parking
  • Safe Deposit Box
  • Medical Services ($)
  • Non-Smoking Rooms (on request)
  • 2 Restaurants
  • 2 Bars/Lounges
  • Multilingual Staff
  • Spa ($)
  • Massage/Spa Treatments ($)
  • Internet Access
  • 24 Hour Room Service
  • Wireless Internet Access ($)
  • Handicap Facilities/Wheelchair Accessible
  • Freshwater Swimming Pool(s)


Nearby Excursions & Attractions

  • ATV Rides
  • Beach
  • Museum(s)
  • Nature Park(s)
  • Scuba Diving
  • Shopping
  • Snorkeling

Map of Local Area

An island with endless amounts of activities, Puerto Rico is as diverse as any island in the Caribbean. From exciting, bustling urban areas to more rural, quiet seaside towns, this island has it all.

Sheraton Puerto Rico Hotel

200 Convention Center Blvd

787-993-3500

Hotel Description

Sheraton Puerto Rico Hotel: Indulge in San Juan Convenience

If you're catching a cruise or exploring beautiful Puerto Rico, then Sheraton Puerto Rico Hotel is the place for you to kick up your heels and live a little. This sophisticated hotel near downtown San Juan has everything necessary for you to claim your best vacation.

Grab your favorite swimsuit, and take the elevator to the Sheraton's infinity pool on the fourth floor, where the huge deck and incredible view takes the meaning of hanging by the pool to new heights. With plenty of deck chairs, a sweet Jacuzzi and a nice bar and grill, the pool area is sure to provide just the right kind of relaxation. For a little more serenity, find inner peace at the full-service spa, Zen, complete with sauna, steam room and a body therapy room with a Vichy shower. We highly recommend the Couple Therap-ease, which includes an On The Rocks Stones Body Massage, pedicures and manicures for both of you and unlimited use of the Relaxation Lounge.

This resort is adjacent to the Convention Center and only a short ride to shopping and other sights. Don't miss a chance to see old San Juan, where cobblestone streets and stone buildings take you back to 16th century Puerto Rico.

And once you have enjoyed your ultimate vacation day, head back to your room, where the famous Sheraton Sweet Sleeper(TM) Bed is waiting to help you drift off to sleep in utter contentment.

This hotel is NOT an all-inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.



DINING

Choices
Type: International
Hours: Breakfast - daily, 6:30am-2pm; Dinner, Sun-Thu 6pm-10pm, Fri-Sat 6pm-11pm
Description: Dine on refined modern cuisine with global influences in a sophisticated atmosphere.
Dress code:
Business formal.

Pool Bar & Grille
Type: Caribbean
Hours: Daily, noon-5pm
Description: Enjoy a light snack or a refreshing tropical drink on the fourth floor pool deck, or sit down for a burger, sandwich or other delicious lunch item on the grill menu.

All hours are subject to change.



BARS/NIGHTLIFE

Pool Bar & Grille
Enjoy a snack or tropical drink on the fourth floor pool deck, or lunch from the grill menu. Daily, noon-5pm.

Lobby Lounge Bar
This elegant yet relaxed living room setting is perfect for quick bites or a favorite cocktail. Open, Sun-Wed 2pm-1am and Thu-Sat 2pm-2am.



BEACH

This hotel does not have beach access on-site.

POOLS

The resort's beautiful infinity pool looks out over San Juan Bay all the way to the old city. Bask poolside in one of the resort's cabanas or deck chairs with a cool drink and a light snack from the pool bar. Located on the fourth floor, the pool is surrounded with tropical landscaping, cabanas and an al fresco area. You'll also enjoy the Jacuzzi or the wading pool.

SPORTS/ACTIVITIES

Land

  • Fitness center

Golf
Located at stunning Bahia Beach, this Troon golf course was designed by Robert Trent Jones and is on the grounds of our sister property, entitling our guests to preferred rates that no other guest in Puerto Rico can enjoy at this exclusive course.



INTERNET

Wireless access is available throughout the hotel and in all guest rooms.

SPA SERVICES

Zen Spa Retreat, the resort's full-service spa, covers 6,900 sq ft and includes a variety of treatments and amenities.
  • Massages
  • Facials
  • Body treatments
  • Sauna and steam rooms
  • A tea room
  • Nail care for hands and feet
  • Hair salon and makeup services


WEDDING/HONEYMOON

The resort offers a variety of wedding services and packages, including on-site wedding specialists to take care of all the details. Contact the front desk directly for more information.

ADDITIONAL INFORMATION

Location
Located minutes from the convention center, 10 minutes from Luis Munoz International Airport and just five miles from historic Old San Juan.

Check-In/Check-Out
Check-in: 3pm. Check-out: 12pm.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
The minimum age to check-in at the resort is 21 years old.

Minimum Stay

A 3-night minimum stay is required for travel April 2, 2017 - Dec 30, 2017. for for Deluxe Room & Superior Room

A 3-night minimum stay is required for travel April 26, 2017 - Dec 30, 2017. for Traditional Room

Smoking Policy
Puerto Rico is generally a non-smoking jurisdiction, and many hotels impose strict controls on smoking in guest rooms, public areas, restaurants and by the pools. If you are a smoker, you should contact the hotel directly to get their individual policies.

Cruise Passengers
The Sheraton Puerto Rico Hotel is located across from the Pan American Cruise Terminal. Customers disembarking at the end of a cruise in the morning may store their luggage on a complimentary basis, prior to afternoon return flights to the US mainland.


All hours, fees, amenities, information and services are subject to change without notice.

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5 days, 4 nights
Travel Dates 10/16 - 12/21
Starting at $469 was $1029
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 1/3 - 4/30
Starting at $579 was $1119
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Only 4 days left to book!
5 days, 4 nights
Travel Dates 5/1 - 6/30
Starting at $659 was $1119
Meals not included

Prices are per person based on double occupancy. Limited availability based on departure city and travel dates.

Hurry! Only 2 days left to book!

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