What We Love

  • Sample tantalizing, gourmet faire from one of eight onsite restaurants. 
  • Keep unending luxury at your fingertips thanks to 24-hour room service. 
  • Quaint, hacienda-style suits allow for unmatched ambiance and tranquility. 

Things to Know

  • The resort is only 20 miles from the airport. 
  • Maximize your vacation times by checking pick-up times on scheduled transfers. 
  • This resort is limited to guests aged 18 and older. 
  • Oceanfront rooms have been recently renovated.

Resort Details

Dining
French, Japanese and Mediterranean cuisine are just a few of the great options here!
OnSite Dining
  • Daytime Restaurants And Snacks

    IN THE MAIN BUILDING

    Main buffet restaurant Le Marché
    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    An international cuisine buffet filled with plenty of choices to satisfy your taste buds.

    Breakfast buffet:

    Seating section with air conditioning available

    À la carte breakfast available

    Lunch buffet (daily themes):

    Seating section with air conditioning available

    À la carte snacks

    BY THE BEACH 

    Beach restaurant Mar y Tierra - Dress code: Resort Casual
    Whether you are beginning your day or checking in for lunch, a tropical setting is waiting for you.

    À la carte lunch

    À la carte breakfast

    AT THE GOLDEN POOL
    Golden snack bar
    Located between buildings6 and 7 and next to the Golden Swim-Up pool, with a variety of delicioussnacks.

    DAYTIME SNACKS

    MAIN BUILDING -
    We also have new additions for snacks and the newest addition: our new Coffee shop: Café Sisal - next to Plaza España

    Catch up with your fellow Valenthusiasts over coffee at this cheerful coffee shop!

    MAIN POOL: - Food truck near Heaven and Earth swim-up bar
    Next to the main pool, beach tables and chairs available.

    - Fresh fruit kebab service
    With fresh tropical fruit kebabs.
    - Marquesitas cart
    The Marquesita is similar to a crepe, with salty EDAM (Dutch) cheese and Nutella, condensed milk or caramel.
    - Esquites cart
    A typical Mexican snack found all over Mexico. The word esquites comes from the Nahuatl native language word ízquitl, which means "toasted corn". It is served hot in small cups and topped with varying combinations of lime juice, chile powder or hot sauce, salt and mayonnaise.
    - Gourmet canapés cart
    Missed lunch? Not enough appetite for a full meal? Simply grab a few canapés.
    - Fresh fruit flavored waters cart
    Prepared with fresh tropical fruit, two flavors daily.

  • Nighttime Restaurants & Snack

    Nighttime Restaurants

    Italian: L’Olivo
    Dress code: Night Elegant
    The master chef is proud to show off his abilities, including traditional Italian cooking techniques. Enjoy fine Italian cuisine. Outdoor terrace available.

    French: L’Alsace
    Dress code: Night Elegant
    The chef selected a more traditional French cuisine and adapted it with your health in mind while following old time recipes.

    Mexican: La Hacienda
    Dress code: Night Casual-Elegant
    Indulge in the best Mexican cuisine from Veracruz, Puebla, and Yucatan, the most traditional in Mexican dining favorites. Outdoor terrace available.

    NIGHTTIME RESTAURANTS
    Air-conditioned luxury “à la carte“ restaurants in the main area

    Asian: Taman Sari
    Dress code: Night Casual-Elegant
    Serving a wide variety of traditional dishes from Indonesian regions, such as Bali and Java. Moreover, discover flavors from India, Thailand and Vietnam. Outdoor terrace available.

    Japanese: Ginger
    Dress code: Night Elegant Traditional Japanese cuisine with a modern touch.
    3 restaurants in 1
    • À la carte – no reservations
    • Sushi bar – no reservations
    • Teppanyaki (4 showrooms) – Reservation required on the same day with your concierge.

    NIGHTTIME

    Unlimited – No reservations
    By the beach (no air conditioning)
    Fish & Seafood: Mar-
    Dress code: Night Casual
    Mar delights your taste buds with culinary Cajun influences and inspirations from Peru, Veracruz and the Caribbean.

    Steakhouse: Tierra
    Dress code: Night Casual Tierra greets you with top American and Argentinean specialties.

    Plaza España
    - Mexican churros Delicious churros: natural, vanilla and cajeta flavors.
    - Sweet crepes cart: Tasty crepes prepared with various complements.

    SPECIAL FIESTAS
    - 2 theme nights weekly: Mexican and Elegance with buffet and entertainment. Usually held outdoor. Location may vary upon weather conditions.

  • Various Lounges & Bars

    - Sun bar, at the meandering Golden Swim-Up pool. Enjoy all kinds of refreshing drinks.

    - Heaven & Earth: two swim-up bars at main pool area. Swim right up to your favorite drinks and snacks. Take a break in the shade, relax, swim some laps and return for a refill.

    - Sunrise beach bar: On the beach for your favorite drinks and cocktails.

    - Sunset beach bar: On the beach for your favorite drinks and cocktails.

    - Don Miguel: lobby bar: Relax and enjoy afternoon tea, select coffee beverages or the best cocktails created by our mixologist.
    Dress code: Night Elegant

    - Plaza España bar: Main outdoor atrium by the lobby, the perfect place to start a romantic evening.
    Dress code Night: Casual-Elegant
    - Sports & Music bar: Watch your favorite game or event or simply come to enjoy the music and play pool.
    Dress code Night: Casual-Elegant
    - Martini bar: Elegant A relaxed atmosphere to sit and enjoy a perfect cup of coffee or cappuccino while reading a book or mingling with friends.
    Dress code: Night Casual
    - Salón Partagas cigar lounge: The ideal place to sit quietly and enjoy a premium quality handrolled cuban cigar, hookah pipes as well as some fine spirits.
    Dress code: Night Elegant
    - El Palenque theater bar:

    ***Schedule varies with shows and events.

Enjoy full access to free parking, exercise facilities, 24-hour front desk services and more.
On-Site Amenities
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • 24-hour room service
  • Concierge desk
  • Elevators
  • Exercise gym
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Pool
  • Restaurant†
  • Shops and commercial services†
  • Spa†
  • Tennis court
  • Wireless internet connection in public areas
Off-Site Amenities
  • Meeting Facilities†

† Fees may apply

Whether you are ready to snorkel or prefer to sit by the pool, you're covered!
On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • General
    Basketball, tennis and Paddle courts are free of charge

    - Two tennis courts
    -One paddle court
    -One basketball court

    •  Pilates, Yoga, TRX, Zumba, body fitness, pool biking
    •   Foam party
    •  Cooking lessons
    •  Spanish lessons
    •  Bike tour
    •  Tequila tastings
    •  Craft
    •  Riffle shooting
    •  Waterpolo
    •  Pool tournaments
    •  Texas Hold'em and many other games
  • Non-Motorized Water Sports
    - Hobie cats
    - Boogie boards
    - Snorkeling gear (mask and snorkel only)
    - Kayaks
  • Pool
    There are 3 pools on-site, including the Signature Imperial Pool with 2 swim-up bars (voted one of the most breathtaking in the Riviera Maya), and the meandering swim-up pool in the Golden Section.
  • Sauna †
  • Spa †
    Sauna and steam room in women and men lockers included with the purchase of spa treatments or massages. An extra fee applies for sole use. Ocean front palapa, Golden pool palapa, main pool palapa for couple or individual massages.
  • Steam bath †
  • Volleyball
    Beach and pool volleyball
Off-Site Recreation
  • Diving †
  • Golf †
    Golf course located within a mile of the property.
  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Do not miss the Mexican and the Caribbean thematic nights every week including buffet
    and entertainment under the stars (normally outdoor, location may vary, subject to weather conditions).
Off-Site Attraction
  • Chichen Itza
  • Tulum

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 19176 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Home away from home!

    My husband and I have been returning to the Valentin Imperial Maya since 2016, and every visit feels better than the last! It is rare to find a resort that not only maintains its high standards over time but actually improves. The service is consistently top-notch. From the moment we arrive, we’re treated like family. Every staff member goes above and beyond to make us feel welcome and cared for. Huge shoutout to our favorite DORA - who is a great ambassador for the hotel and truly goes above and beyond for guests. The hotel has made lovely renovations and while we’ve always been fans of the food - they’ve really kicked it up a notch. Especially at Le Marche. The sommelier Matias, is a wine genius and picked delicious bottles for us during our stay. Valentin keeps giving us more reasons to keep coming back. A special shoutout to these additional staff members who made our stay extra special: Italian restaurant - Blanca Le Marche - Naomi , Jorge, Luis, Andrés Mar y tierra - Felipe , Samuel , Oscar and Eduardo Prive - Mariela, Oscar (who also covered the pool area during our stay) Prive Bali beds by pool ; Marco, Abner We will be back for our 10th time !

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful, relaxing stay!

    The grounds, pools, beach and restaurants were beautiful. We visited with another couple. We both booked Golden Swim up Jr Suites. They were beautiful and comfortable. The pool outside our back door was amazing! We would consider returning in the future due to the amazing staff.

    Apr 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A little piece of heaven

    From the moment you arrive you are greeted with a glass of champagne and a cool washcloth. The staff from the hotel are welcoming, friendly, helpful and an all around delight. Luis checked us in and was very funny and informative. He made note it was our anniversary and the next day we had a bottle of champagne and rose petals on the bed with swans made out of towels. The buffet for breakfast and lunch had a huge variety and desserts for days!! There is no way you can leave hungry or thirsty. I walk with a cane and they were very accommodating. We had a swim up suite in building 7. It was huge and nice and quiet. We never had to ask for a drink they walked around and took your drink orders all day. The wildlife is amazing. We had iguanas large and small. We even got to see Kevin several times. He is the largest of the iguanas and is orange. We saw coati’s, lots of birds and we even got to see 2 spider monkeys. If you want a more lively atmosphere the main pool is the place to be. We enjoy quiet and relaxing so the golden pool was perfect for us. Most people we spoke to were on their 3rd or greater visit to this resort. Some were there for the 11th time. The grounds are immaculate and the staff all around are so hardworking. We couldn’t think of one negative. We will definitely be on the return customer list!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great resort for couples.

    This was our 2nd time there, the last time in 2019. We were very happy to see the standard of service had remained the same. Good food and premium alcohol. We spent time in the sports bar to watch hockey and golf in the evening. The staff were very accommodating to get any sports we wanted on the big screens. The only complaint is the WIFI in the rooms is not good. You have to go to the common areas to get good reception.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect rest and relaxation

    Very much enjoyed our stay. The gardens and hotel are beautiful and cared for very well. I'm still missing walking to dinner through the gardens . We had an Emerald suite on the beach which was comfortable and peaceful. The bed was super perfect and the sunken tub facing onto the beach was a real treat. We loved the ocean view and sounds. We had our breakfast at Le Marche. Omelettes particularly good. All the staff are friendly and helpful. I always felt welcome and cared for in a genuine & attentive manner. We enjoyed the live music each night in the plaza which is a delightful place to relax and have a drink before or after dinner . The churro cart became a regular treat for dessert each night . I have read people complaining about a long wait time for dinner but we had no problem . We either were seated straight away or given a buzzer which took at most 25 mins . It was no inconvenience to enjoy a cocktail in the plaza while we waited . We were aware of the construction but it did not cause any problem or spoil our tranquility. Overall a perfect 5 nights of rest and relaxation in a gorgeous place with extremely hard working and friendly people. Hope to return

    Apr 24, 2025
Hotel Advisories
  • Advisory***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Current Renovations: Description: Important Notes:
    *This hotel is an adults only property and does not allow anyone under the age of 18 years.

General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

     

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.
    Minimum check in age is 18 year round.

  • Pet Policy : Pets Not Allowed

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