What We Love

The trademark Westin Heavenly Beds are like sleeping on a cloud, and the Heavenly Baths with marble bathrooms, deep tubs and dual-head showers drench you in luxury.

Things to Know

Westin Resort & Spa Puerto Vallarta was built on a palm tree plantation, so there are lots of palms and beautiful greenery about the grounds.

Westin Resort & Spa Puerto Vallarta: The Relaxation Plantation

Residing in the midst of a 21-acre plantation, filled with indigenous flora and fauna, shaded by swaying palm trees and nestled upon 879 ft of private, golden sands on the shores of the Pacific, the Westin Resort & Spa Puerto Vallarta offers beachfront splendor for families, couples and singles alike. With seven indoor treatment rooms and an oceanfront pergola for outdoor massages, the Westin's Starwood Spa offers countless options rooted in the art of ultimate relaxation. Opt for in-room service and the four-hand Heaven on Earth signature massage, where two massage therapists simultaneously focus on you.

The resort's private beach, on Banderas Bay in the heart of Mexico in Puerto Vallarta, offers exclusive pampering options strictly for resort guests. If you're looking for a marathon beach day, we recommend you rent one of the 13 beachfront wooden pergolas, complete with one-liter bottles of water, as well as towels and loungers. While the open framework of these pergolas allows for cooling sea breezes and doses of sunshine, the thin, airy curtains provide a private, shady place whenever your heart desires. And don't fret, because while you're relaxing in your cushy lounge chair, the beach staff will tend to your every desire.

Resort guests can indulge in the two sprawling, fresh-water pools that weave their way through a patchwork of lush tropical foliage. Poolside loungers can be found shaded by the stately palms, or sun drenched by the sparkling sunlight which brought you to Mexico and Puerto Vallarta. A children's play area is near one of the main pools to provide family fun, while two outdoor whirlpools offer a warm, swirling water option, and the swim-up bar is sure to satisfy your beverage and snack cravings.

Grab a seafood snack at Arrecife before making your way to enjoy the nightlife in the lobby lounge, La Cascada. Retire to your Deluxe Ocean View room early if you want to take full advantage of the Westin's Heavenly Bed and dual-head Heavenly shower. You'll sleep like a baby so you're ready for another day of fun.

This hotel is NOT All-Inclusive. Food and drink must be purchased separately.
Unless otherwise specified, all services are available for an additional charge.

For all-inclusive vacation packages, please visit Westin Resort & Spa Puerto Vallarta All Inclusive.


Marina Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1992
Last Renovation: 2007
Accessible rooms: 2
Floors: 14
Total rooms: 208


Resort Details


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Hotel Advisories

Advisory Maid Service: $2.5 per room per night Bellman (Round Trip): $5.00 per person

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2222 reviews
  • 4.0 star tripadvisor rating
    Amazing service, great hotel, would return

    My partner and I stayed here for 4 nights and had a wonderful stay. The service was amazing, some of the best I've ever experienced at any hotel. The staff were SO friendly, helpful, and reliable. They made everything really comfortable. We were upgraded to 10th floor oceanfront just for being Bonvoy members and really appreciated that- the view was beautiful. The food throughout the hotel is very good for a resort and not overpriced like many hotels. The pools are so nice, as is the hot tub. My one recommendation would be to update the rooms, they could use some modernization. But either way they are clean and comfortable and I would definitely like to return to this hotel!

    Mar 21, 2020
  • 5.0 star tripadvisor rating
    Bday Visit

    I highly recommend this resort to anyone looking for a nice place to stay while on vacation. Truly impressed with the amazing service from the arrival to last day. Very welcoming from front desk, room service and restaurant at La Cascada. Hugo from the restaurant was incredible welcomed my siblings and I with above and beyond service making us feel like family! He is very knowledgeable and made my bday trip even more memorable by the kind person and service he provided us with. Will definitely recommend anyone who looking for a tropical and amazing time to stay here at the Westing resort and request Hugo from la Cascada!! Thank youuuuuuu Hugo again for making my bday even more special!!

    Mar 11, 2020
  • 5.0 star tripadvisor rating
    Relaxing day and special thanks to the staff!

    I spent half a day at the Westin in March 2020 on a day pass as Puerto Vallarta was one of our stops on our cruise. We originally wanted to go to the Marriott next door, but they ran out of day passes, so this was the alternative. Pass was reasonably priced at 800 MXN which included 300 MXN food & beverage credit, and was enough for a hearty lunch and a cold Pacifico beer. The grounds are very well maintained, and the pool was warm and not very busy. The beach area was kind of small, but it wasn't crowded and we still had our choice of lounge chairs and beds to enjoy the day. While we were all in the pool playing water volleyball, my wife somehow lost her wedding band and was all panicked. Myself and our whole extended family (16 of us) were scouring the pool looking for it without any luck. Once we notified the grounds staff, one of their employees, a young man by the name of Cristian, changed out of uniform and jumped into the pool to look for it, and he found it! It was such a relief and gratitude that someone found it and gave it back to us. Thank you Cristian for saving our day. Did not see the actual rooms, but if the rest of the property is any indication, I suspect it is just as nice. Would consider coming back to stay for a longer period.

    Mar 11, 2020
  • 5.0 star tripadvisor rating
    Every detail is well thought out; love this place

    We stay here often as they are dog friendly. They even recognize our dog Sailor each time we return. The rooms are great, the restaurants are terrific and the staff is incredibly professional and friendly. We keep coming back. The transition to Marriott has gone smoothly and the staff here seems happy with the transition. Several have been here over twenty years! They truly are the ‘heart’ of this resort.

    Mar 02, 2020
  • 4.0 star tripadvisor rating
    Beautiful Grounds, Comfortable Room, Variety of Restaurants

    Front desk staff is friendly, efficient. Concierge very friendly and helpful. Our room was on 7th floor with balcony, and comfortable, except the bathroom layout is a little weird and it has glass windows looking into the room. Nice view of the resort. Friends on fourth floor complained about parties on Friday and Saturday nights keeping them awake, we could barely hear the festivities. The breakfast buffet had wonderful fresh fruit, omelets to order and a wide variety of other offerings inside and hot dishes like chiliquiles, beans, in large pots outside. The hotel is located at the end of the bus route and the concierge said that the bus can get very crowded, but it's easy to get on in front of hotel. We did not ride the bus. Also, across the street is a convenience store for snacks, beverages and necessities that are less expensive than the hotel store. There is a bar out near the beach where you get a wonderful view of the sunset. The grounds are large with gardens and beach access with lounge chairs and umbrellas you can rent. Early morning it is a very quick cab ride to the airport. Later it takes maybe half an hour. Next ime I will try some place closer to the New City, but we enjoyed this hotel and would happily return again if on a tour.

    Feb 29, 2020