What We Love
The trademark Westin Heavenly Beds are like sleeping on a cloud, and the Heavenly Baths with marble bathrooms, deep tubs and dual-head showers drench you in luxury.
Things to Know
Westin Resort & Spa Puerto Vallarta was built on a palm tree plantation, so there are lots of palms and beautiful greenery about the grounds.
Resort Details
- Various Lounges/BarsTiaquepaque and El Tenampa Bars
Cuisine: Light Fare
Swim-up Bar/Pool
Hours: 10:00 am - 6:00 pm
La Cascada International Bar
Cuisine: Snacks
Atmosphere: Upbeat
Setting: Lobby - Various RestaurantsEl Palmar Restuarant
Cuisine: Mexican
Dress Code: Casual
Setting: Indoor and Outdoor
Hours: 7:00 am - 11:00 pm
Breakfast, lunch and dinner.
Arrecifes Seafood & Steakhouse
Cuisine: Fusion
Atmosphere: Beach Front
Hours: 12:00 PM - 12:00 AM
Note: Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- We currently offer different wedding packages, for more information please contact abigail.duenas@westin.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Westin Kids Club includes daily free recreational activities for children 4-7 years old. 3 hours daily free of charge. Extra hours are available at an addtional cost per child. Meals are not included. Hours of operation are 9:00AM - 5:00PM.
- Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 2 pools on site. 2 dazzling pools meandering through a grove of 600 palms.
Important Information for our Guests:
As of January 1, 2010 the Club Regina is no longer part of the Westin Resort & Spa. A fence (that includes 2 gates) has been constructed to separate the two facilities. This has caused the reduction of pools on the Westin property to 2. However, guests at the Westin are entitled to use the 2 pools at the Club Regina. The rest of Westin the facilities remain the same. This Property has Swim up Bars. - Sauna †
- Spa †Please be advised that the Heavenly Spa at The Westin Resort & Spa, Puerto Vallarta will be temporarily closed for renovations from today until approximately February 2026. Our fitness center and tennis courts remain open. Spa services will be available at Ohtli Spa in Marriott, with complimentary round-trip transportation provided. Guests must inform the concierge or front desk of their Marriott reservation for confirmation of transportation. We are committed to minimizing any inconvenience and appreciate your understanding.
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2526 reviews
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Feb 12, 2026Beautiful pool - a must see!
Beautiful resort located in the Marina area of PV! This is perfect if you don’t intend to leave the resort, and enjoy pool and beach time. I will note that resort was under construction in preparation for the all inclusive switch, but it wasn’t anything super distracting. I am very excited to come back to this property once it’s an all inclusive! The pool area is one of the best I’ve ever seen. Highly recommend!
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Feb 12, 2026The resort is undergoing renovations
The resort is undergoing renovations with a May 2026 launch of the new All Inclusive Resort experience, unfortunately we have to listen to constant jackhammer noise throughout the resort. Very disappointing that Bonvoy did not flag this on the website when booking. Although, despite the cacophony of noise all day, the staff are very friendly and accommodating. Shout to Audrey, hospitality Manager and Pedro at the Bell desk. Not sure we would return in future.
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Feb 08, 2026Our Second Home
This is our home away from home. Nothing like the Westin Puerto Vallarta. Such a great location - 5 minutes away from airport. Close the marina allows easy walking access to fine restaurants, bars, OXXO, Starbucks, etc. The new swim out rooms are fantastic. But the highlight of the Westin Puerto Vallarta is the service. From the minute we pull up and greeted with an ear to ear smile and hug from Pedro who remembers our name, and always takes such wonderful care of each guest upon arrival and departure. And of course our favorite place anywhere, the beachfront cabana where Rafael ALWAYS goes above and beyond anticipating every need. Knows our drink orders by heart, bucket of beers always refreshed with fresh ice, the perfect Paloma for my wife, and treats us like are genuine family. Such great smiles, conversation and personalized attention. Regardless of price, we will never find anyone who takes as good of care of us as Rafael does. We try to come at least twice a year, and the reason we keep coming back is because of Rafael. Gracias señor. You (and the rest of the Westin Staff) are the best of the best. Can't wait to get back again soon! Brett and Debbie Feb 2026
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Feb 05, 2026
Best Bellmen and Beach/Pool Service in PV!
The Westin Puerto Vallarta will always hold a special place in our hearts!! My wife and I had our wedding here, and since then we’ve made it a tradition to return every year. It truly feels like our second home which is entirely because of the people. The bellmen are, without question, the best in the business. From the moment you arrive, they remember you, welcome you back like family, and go above and beyond every single time. I have known Raul and Pedro for years and now friends with all as everyone is so genuinely nice and fun! The service around the pool and beach is equally outstanding. Attentive, friendly, and seamless without ever feeling intrusive. Whether it’s a drink, towels, or just a warm smile, the team makes sure you’re completely taken care of so you can actually relax and enjoy the beauty of Puerto Vallarta. What really sets this property apart is that so many of the same staff members have been there year after year. Seeing familiar faces, being remembered, and feeling truly welcomed turns a great hotel into something much more personal. The Westin isn’t just a place we stay—it’s a place we come home to. Highly recommend to anyone looking for exceptional service, heartfelt hospitality, and a resort that truly values its guests. If you go please say hi to my good friends Rafael, Yesenia, and Angel at the pool and beach and Adrianna at the cabanas.
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Feb 04, 2026
Can’t wait to come back
We stayed a week here at the Westin and enjoyed every minute of it. The entire staff was friendly/welcoming. If we needed anything they promptly responded and always with a smile. The pool experience was calming and we enjoyed having our own beach at sunset. We ate at Tantos almost every night and looked forward to seeing our new amigos, Miguel and Mauricio. They always greeted us with a smile and we enjoyed talking to them. Thank you for such a pleasant experience and being our winter escape for a week.
- AdvisoryMaid Service: $2.5 per room per night Bellman (Round Trip): $5.00 per person
- AdvisoryPhase 1 renovations is completed which includes: 146 rooms (1 tower), Main Lobby + Mexia new Mixology concept.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions:
- 2 Bottles of 600 ml bottled water- 1 Healthy snack at the restaurant El Palmar- 2 Domestic Drinks- Kayaks- Paddle board- Bikes- Tennis court- Enhanced internet- 4 dollars in purchase of a bottle of table wines and spirits- $ 1 meal credit on mini-latte- $ 1 credit on mini-latte drinks - Pet Policy : Pets Allowed