What We Love

The trademark Westin Heavenly Beds are like sleeping on a cloud, and the Heavenly Baths with marble bathrooms, deep tubs and dual-head showers drench you in luxury.

Things to Know

Westin Resort & Spa Puerto Vallarta was built on a palm tree plantation, so there are lots of palms and beautiful greenery about the grounds.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    Tiaquepaque and El Tenampa Bars
    Cuisine: Light Fare
    Swim-up Bar/Pool
    Hours: 10:00 am - 6:00 pm

    La Cascada International Bar
    Cuisine: Snacks
    Atmosphere: Upbeat
    Setting: Lobby
  • Various Restaurants
    El Palmar Restuarant
    Cuisine: Mexican
    Dress Code: Casual
    Setting: Indoor and Outdoor
    Hours: 7:00 am - 11:00 pm
    Breakfast, lunch and dinner.

    Arrecifes Seafood & Steakhouse
    Cuisine: Fusion
    Atmosphere: Beach Front
    Hours: 12:00 PM - 12:00 AM

    Note: Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • 24-hour front desk
  • 24-hour room service†
  • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Pets allowed†
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box
  • Sauna†
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
Off-Site Amenities
  • Business Services†
  • Internet Access†
On-Site Wedding Services
  • We currently offer different wedding packages, for more information please contact abigail.duenas@westin.com

† Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite †
    Westin Kids Club includes daily free recreational activities for children 4-7 years old. 3 hours daily free of charge. Extra hours are available at an addtional cost per child. Meals are not included. Hours of operation are 9:00AM - 5:00PM.
  • Direct access to a beach
  • Fitness center on-site †
  • Hot tub
    2 Outdoor Hot Tubs
  • Pool
    There are 2 pools on site. 2 dazzling pools meandering through a grove of 600 palms.

    Important Information for our Guests:
    As of January 1, 2010 the Club Regina is no longer part of the Westin Resort & Spa. A fence (that includes 2 gates) has been constructed to separate the two facilities. This has caused the reduction of pools on the Westin property to 2. However, guests at the Westin are entitled to use the 2 pools at the Club Regina. The rest of Westin the facilities remain the same. This Property has Swim up Bars.
  • Sauna †
  • Spa †
  • Steam bath †
  • Tennis court †
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
Off-Site Recreation
  • Golf †
    Golf Course located within a Mile of Property.

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2481 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Friendly staff + kids club for 4-12 yr olds!

    Hotel was wonderful, everyone was very kind and helpful. Our kids had an amazing time at the kids club with Gaby. Reyna by the pool was so kind and quick with drinks and lunch!

    Oct 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort

    Excellent resort. We’ve come here often. Gaby at the towel desk is super! Also, Okimy gave a class in making guacamole, and we enjoyed it. Tasty! Great staff, super resort.

    Oct 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to stay!

    We stayed at The Westin and had such a pleasant experience. I want to highlight Efrain, one of the gentlemen who provided outstanding service throughout our stay. He was attentive, friendly, and made sure we had everything we needed. His recommendations were excellent, and he was an absolute pleasure to chat with. Efrain truly made our time here memorable thank you for such exceptional hospitality. I would highlight recommend the stay here from the moment we got here. I will also want to say that is has been very relaxing atmosphere the entire time!

    Oct 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Honeymoon in October

    My husband and I spent five nights here for our honeymoon and had an amazing trip. The staff is so friendly and personable. They help you book excursions, are always available to grab drinks, food, towels for guests and are so fun to hang out and chat with! Israel, Okimy, Pedro, and Angel are such a delight! Part of the pool area was closed due to the hurricane aftermath, but my husband and I were amazed at how fast everything was cleaned up. The grounds and beach at the Westin are beautiful and we love watching the iguanas roam around. There are a variety of great restaurants to eat at on the property and the staff also has restaurant recommendations off site if you wish to venture off property. I highly recommend the Westin Puerto Vallarta!

    Oct 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent guest service

    Staff at the Westin were very attentive and provided excellent service during my stay. Okimy made sure all of my needs were met as I hung out by the beach. I could see him making connections and building relationships with other guests. Staff like Okimy are the reason I would stay at the Westin again.

    Oct 12, 2025
Hotel Advisories
  • AdvisoryMaid Service: $2.5 per room per night Bellman (Round Trip): $5.00 per person
  • AdvisoryPhase 1 renovations is completed which includes: 146 rooms (1 tower), Main Lobby + Mexia new Mixology concept.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy:

    Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:

    Room taxes are included in vacation price.

    Minimum night stay restrictions may apply.

    Reservation changes may not be permitted unless authorized by the hotel.

    Resort fee inclusions:

    - 2 Bottles of 600 ml bottled water
    - 1 Healthy snack at the restaurant El Palmar
    - 2 Domestic Drinks
    - Kayaks
    - Paddle board
    - Bikes
    - Tennis court
    - Enhanced internet
    - 4 dollars in purchase of a bottle of table wines and spirits
    - $ 1 meal credit on mini-latte
    - $ 1 credit on mini-latte drinks
  • Pet Policy : Pets Allowed

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