What We Love
The trademark Westin Heavenly Beds are like sleeping on a cloud, and the Heavenly Baths with marble bathrooms, deep tubs and dual-head showers drench you in luxury.
Things to Know
Westin Resort & Spa Puerto Vallarta was built on a palm tree plantation, so there are lots of palms and beautiful greenery about the grounds.
Resort Details
- Various Lounges/BarsTiaquepaque and El Tenampa Bars
Cuisine: Light Fare
Swim-up Bar/Pool
Hours: 10:00 am - 6:00 pm
La Cascada International Bar
Cuisine: Snacks
Atmosphere: Upbeat
Setting: Lobby - Various RestaurantsEl Palmar Restuarant
Cuisine: Mexican
Dress Code: Casual
Setting: Indoor and Outdoor
Hours: 7:00 am - 11:00 pm
Breakfast, lunch and dinner.
Arrecifes Seafood & Steakhouse
Cuisine: Fusion
Atmosphere: Beach Front
Hours: 12:00 PM - 12:00 AM
Note: Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting†
- Baggage hold
- Bell staff/porter
- Business services†
- Children programs†
- Children welcome
- Children's play area
- Concierge desk
- Elevators
- Exercise gym†
- Free parking
- Golf, Offsite†
- Housekeeping - daily
- Internet services†
- Laundry/Valet service†
- Lounges/bars†
- Meal Plan Type: European Plan†
- Non-smoking rooms available
- Pets allowed†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Sauna†
- Shopping mall†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Wakeup service
- Water sports†
- Business Services†
- Internet Access†
- We currently offer different wedding packages, for more information please contact abigail.duenas@westin.com
† Fees may apply
- Children's poolThere is 1 children's pool on site.
- Children's program, onsite †Westin Kids Club includes daily free recreational activities for children 4-7 years old. 3 hours daily free of charge. Extra hours are available at an addtional cost per child. Meals are not included. Hours of operation are 9:00AM - 5:00PM.
- Direct access to a beach
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- PoolThere are 2 pools on site. 2 dazzling pools meandering through a grove of 600 palms.
Important Information for our Guests:
As of January 1, 2010 the Club Regina is no longer part of the Westin Resort & Spa. A fence (that includes 2 gates) has been constructed to separate the two facilities. This has caused the reduction of pools on the Westin property to 2. However, guests at the Westin are entitled to use the 2 pools at the Club Regina. The rest of Westin the facilities remain the same. This Property has Swim up Bars. - Sauna †
- Spa †
- Steam bath †
- Tennis court †There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
- Golf †Golf Course located within a Mile of Property.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2493 reviews
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Nov 13, 2025Perfect hotel to stay
Aqua gym class was fantastic with Angel great coach. He was there on time, his class was very entertaining and effective. The hotel service was excellent, great breakfast buffet, bed and pillows very comfortable and a fantastic view from our balcony. Walking distance to the Marina where many restaurants and stores are available.
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Nov 13, 2025
Perfecta!
Aquarobis with Angel from entertainment Was great. Feel awesome. Wish it was daily. El servicio y la comida del desayuno fueron excelentes
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Nov 09, 2025
Best time here at the Westin
Gabby, Okimi, Angel, y Efrain were so helpful on our trip. The most welcoming staff we’ve ever encountered. Gabby took her time to make arts & crafts with us as. Okimi was a great host and manager & made sure we were comfortable. Angel was welcoming & sweet. Efrain was the best server & would constantly check on us.
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Nov 09, 2025
Amazing amazing employees !!
Efrain, Gaby, Angel, Okimy were all so amazing, it was my birthday and they made it so special for me!! Gaby brought her crafts to our cabana for us to make. Angel set up a cabana for us and was so helpful, carrying our towels and setting the cabana up for us ! Efrain was an amazing bartender waiter and taking care of us. Okimy kept us laughing !
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Nov 05, 2025
Over the top service and amenities!
I kicked off my birthday celebration here and was overjoyed by the attention & care I experienced. Juan Carlos greeted us when we arrived with sparkling wine. His gigantic smile and grounded energy was like be welcomed home by a family member. Then, Karen managed our check-in with ease and grace. Once she knew I was celebrating my birthday, she swung into action and surprised me by having our room decorated with balloons and candy. She gifted me with a free cabana for a day and had other desserts and a personal card sent to our room. Karen went above and beyond and I am grateful. Other staff members I enjoyed interacting with were: Pedro—always greeting me & others with positivity. AvaPaula was kind and eager to assist. All the staff at the Heavenly spa were welcoming, caring and took good care of us. This is the first time I experienced consistent extraordinary service from any hotel or resort. I will definitely return. The pools, decor and restaurants were festive and inviting. The breakfast buffet was outstanding! We had a room on the 7th floor with an ocean view and our own soaking pool. This is a wonderful place for couples, solo travelers and families.
- AdvisoryMaid Service: $2.5 per room per night Bellman (Round Trip): $5.00 per person
- AdvisoryPhase 1 renovations is completed which includes: 146 rooms (1 tower), Main Lobby + Mexia new Mixology concept.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions:
- 2 Bottles of 600 ml bottled water- 1 Healthy snack at the restaurant El Palmar- 2 Domestic Drinks- Kayaks- Paddle board- Bikes- Tennis court- Enhanced internet- 4 dollars in purchase of a bottle of table wines and spirits- $ 1 meal credit on mini-latte- $ 1 credit on mini-latte drinks - Pet Policy : Pets Allowed