What We Love
- We like the informal but elegant vibe at this resort. The gardens surrounding the resort highlight the natural beauty of this bit of paradise.
Things to Know
- The resort is near the Piton Mountains, making it a great location to explore many adventures that St. Lucia has to offer. Relaxing by the beach or pool also make for a great way to spend the day.
Guests at the resort have several pools to enjoy. There are two connecting, free-form swimming pools near the beach. Additionally, there's a secluded hilltop pool with a bar area and gorgeous panoramic views. For those coming with the fam, you'll love the family/children's pool area complete with pool slides and shallow wading areas. Not only are the pools great, but the beach area is great, too! Make the most of your chance to enjoy the warm, blue water with complimentary kayaking, snorkeling and pedal boats provided by the resort.
Mealtime means you get a smorgasbord of choices. Check out The Palms Restaurant for delicious dining in a lush garden setting. Morgan's Pier serves seafood dishes, and Bambou features a wide variety of grilled, seafood and local favorites in a beachfront setting. For elegance and class, sample the French-inspired menu at Le Jardin Restaurant.
For after-dinner entertainment, head to the Sunset Bar & Lounge to take in the live music and shows. Don't stay up too late, though, because you want to be ready to take on a full day of tennis, spa treatments and exploring the surrounding Piton Mountains. The hotel can help arrange excursions for zip-lining or jeep safari tours. And last but not least, don't miss your chance to get wet and wild on nature encounters that can bring you up close and personal with dolphins, whales and other sea creatures!
This hotel is All-Inclusive. Features include:
- Accommodations as selected
- All meals and snacks
- Alcoholic and non-alcoholic beverages by the glass
- Taxes and gratuities
LocationSt Lucia - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7408 reviews
Caribbean Holiday Spring 2020
The trip from the airport in the south of the island will take around one and quarter hours through lush rainforest over steep hills and with a winding route including many hairpins.We arrived at the hotel on Sunday 15th March to be greeted with a swift check in and a cold rum punch -most welcome after a 9 hour flight from the UK.Here is a summary of our experience amid gradual corona lockdown. Resort- nicely laid out grounds well maintained plants( some labelled for id), it is steep in places so be prepared to climb or take the buggies which wizz around.Small white sandy beach, shallow sea although a little cloudy, plenty of restaurants and bars.Clean pools lots of sunbeds/parasols. Rooms - we were in 1100 block high up on the hill, great views over the bay and Castries in the distance - ocean view suite bedroom huge comfortable bed, living room and bathroom with tub and shower.Recently redecorated great choice.Room had plenty of sockets, safe,fridge,TV, hairdryer ect. Restaurants - we had planned to use some of the restaurants on our stay but due to the health scare these started to close down.We managed the Bambou overlooking the sea- pleasant meal limited menu - all other meals were taken in the Palms buffet- fair choice every night themed evenings - Caribbean, Continental, Sunday Roast - found the food fine.Great little coffee shop which during the day provided us with tea/coffee, cakes,savouries,sandwiches if needed. Staff- all staff worked hard and smiled - treat them with respect and they will respond- thanks to the bar staff/ waiters/cooks and cleaners Trips - we managed one trip out via Real St Lucia Tours- great guys flexible and well priced- because of the health issues there were very few people about so we were able to visit the Pet Tau Trail, Sulphur Springs,Diamond Botanic Gardens virtually on our own. So it is difficult to right a fair review on the resort because we did not see it working properly - what we experienced was fine.We have said we will return to embrace the all inclusive Caribbean vibe - we hope that this pandemic does not cause too many problems for too long for the people of the resort and the island as a whole.
Great resort. The staff were amazing. Friendly environment. Great place to relax. Highly reccomended.I will be going back. Lots of food and drinks. Plus meeting new people all over the world. The island is beautiful. And seeing other resorts. The JOY excursions are top of the line.Mr.Joy great man.
Some good, some really, really bad
I have a very mixed review on this hotel. Overall, the hotel was very nice, the room was spacious, and everything was well maintained. There were a few really big drawbacks that cause me to rate this hotel a 3. The biggest is the food. Overall, the food choices were awful. First is dinner reservations. You cannot make reservations before arrival, and upon arrival I attempted to make dinner reservations for the whole visit. The only thing available for 3 people was 9:00 pm every night. With a child, this doesn't work at all. I expressed my frustration with this and was told, that's what it is. So we settled for the buffet every night and most nights my 10 year old son ate bread and only bread. There were no kid friendly food options available. Ever. One night I finally broke down and asked if he could order pasta. We got it, but no one was pleased about having to do so. The final thing that I didn't care for was the 1.5 hour drive to and from the airport. The shuttle service was amazing, but after having such a terrible dining experience, the long, painful drive back to the airport was the final straw that made me realize I will never return. One other note, this hotel is advertised as family friendly. There were very few children at the resort. This hotel is definitely geared toward couples, not families.
Relaxed stay given season and Covid 19
We arrived on 09 March and left on 19th March. This was the biggest resort we have stayed at in the Antilles. Given that it was at 98% occupancy when we arrived we did not feel too crowded and were able to find space. The activities were good. All of the activities staff were good but Lay was a particularly enthusiastic coach, especially in the beach boot camp and Danny helped a Squash player work out some form of Tennis. Thanks to both of them. The food for such a large place was good. Bamboo was generally used for breakfast as we like looking over the sea, the bookable places were OK. One great dinner at Morgans Pier and one not so good. The Palms (buffet) had different hemes each evening and became our preferred place. The rooms were OK,a little tired but you don't spend so much time in them. Facilities were good. Kayaks, Beach and Poll Volleyball were alway fun. For folk with children there looked to be good facilities and a specific set of pools for them and families with a bar etc. Would recommend. It was sort of closing down towards the end with the Covid 19 issues but the staff remained very friendly despite the fact most of them were being played off. Thanks for a good stay.
First time in St Lucia
We visited the week of 3/7-3/14. First off let me say that we are seasoned travelers and have been to many all inclusive beach resorts all over the Caribbean and Pacific side. I read many reviews from different websites before I book and I have to say this resort exceeded my expectations, although I do go in with reasonable expectations. Our room number was 1125 and we were very satisfied with the room’s accommodations and was most impressed with our balcony and view. Grounds and views were spectacular and staff was extremely friendly. We are from south Louisiana so we never go on vacation for the food but we do enjoy trying local dishes and for an all inclusive resort we were impressed with the food compared to other all inclusives. The wives really enjoyed Le Jardin, husbands were indifferent for the extra cost of $35pp. Daily activities and water sports were great and nightly entertainment was adequate, beach party is a must do. If I had a complaint it would be with the clarity of the water at the beach, hence the name Choc Bay, but that is not something the resort can control. Views of water and beach were still picturesque. I would not have a problem going back to this resort and would recommend to others. Overall excellent trip even with the stress of the CV.