What We Love
- With its own hiking trails, a water park, a water sports center and an adults-only section, this all-inclusive resort truly has something for everyone.
Things to Know
- You can't find a better hotel for families than this one; the waterpark alone makes this resort stand out, and your kids will absolutely love the two waterslides.
Experience cherished moments with your sweetie each day on the Harmony side of the hotel. Lying side-by-side on intimate daybeds, or sharing special moments in the adults-only pool, you and your honey can enjoy a second honeymoon. Over at the Splash part of the hotel, it's the delighted squealing of kids having fun that warms your heart, as they cascade down one the resort's two water slides. Make enduring family memories as you challenge them to paintball or explore the area to learn about the island. If you want to take a walk on the wild side, guests also have free admission to the petting zoo where they can interact with the resort's goats, ducks and sheep!
You'll want to take advantage of the cornucopia of spa treatments available at Kai Mer Spa. Couples love the Champagne and Chocolate Package, busy moms can indulge with the Seaweed Wrap restorative and the Teen's Escape massage and facial or the Island Exotica Sugar Buff exfoliating skin treatment is perfect for your teenagers.
Four restaurants are ready to assuage your hunger after a full day of fun. Rattan chairs and Chinese lanterns add an Oriental note to Silk, where you might choose fish in black-bean sauce for your main course, followed by sticky-rice pudding. When you hanker for the flavors of Caribbean cuisine, Calabash has the best jerk entrees to put the kibosh on hunger.
About a mile away, visit the 17th-century French Vieux Fort, and a little farther to the south, the Vieux Fort Lighthouse. Take a short drive up the western side of the island to the widely acclaimed Diamond Falls. Then retreat to a comfortable room to get ready to do it all again tomorrow.
This hotel is All-Inclusive.
Features include:
- Unlimited meals, drinks and snacks daily
- All hotel taxes and gratuities
- Airport transfers to and from St. Lucia's Hewanorra International Airport included
Location
St Lucia - BeachProperty Information
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Resort Details
Dining
Amenities
Activities
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7729 reviews
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Apr 02, 2020Family Holiday
We went to Coconut Bay Resort as a group of 11 for my dads 60th. The hotel was lovely and had really good all inclusive options, a great variety of unlimited food and drinks at all times. The entertainment team do a great job with the evening and day time entertainment for kids although the front of house reception staff could have been more helpful at times. There are various pools with plenty of chairs (no bed/towel wars necessary) and includes a adults only area with its own bar and direct access to a very long strip of beach. There is a Beach Bar and BBQ all also all inclusive. Our favourite guy, Marvius oversaw the beach bbq and really created a great atmosphere, he was always so enthusiastic and by far the most friendly, he built a great rapport with every bbq/beach goer and even remembered everyone's name - we visited the BBQ every day for a snack mainly to say Hi and soak up his great vibes! The car rental was easy to organise, the cars available on the island are tired and do not feel particularly safe driving around the island as the roads take you around and up/down the mountains. I would only recommend for a experienced, confident driver who has access to maps for Sat Nav use! Overall was a great holiday and would recommend for families with adult or young children. There is a onsite Spa although its quite pricey. There is no ATM or cash back facility in the hotel and the nearest ATM is a drive away. The only cash that was needed was to pay for the car hire permit which was only accept in cash.
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Apr 01, 2020Perfect family resort
Travelled here mid March 2020 just as the Covid 19 outbreak was about to take hold. We were picked up from the airport by a very friendly taxi driver and were at the resort within five minutes. On arrival we were greeted with smiles and a welcome drink. The resort was very clean and it was clear very strict hygiene measures were being taken in response to the corona outbreak. This made us fell very at ease and we were able to try and enjoy our stay at the resort. I know iti has been mentioned in other reviews however the staff were amazing throughout the resort. They are an absolute credit to the resort and I would go as far to say that they make it what what it is. The resort itself has many activities and our four year old especially enjoyed the water park. Again staff here were exceptional. Some reviews take issue with the beach however we do not share these.. We spent many a morning lying on a sun bed or lounging in a hammock taking in the picture postcard views. Now on to food. Having been to a few all inclusive resorts I can categorically say that the food was the best we’ve ever had. The hilight for us was Calabash, the experience was up there with some of the best restaurants in London. Overall I would highly recommend this resort and once the world is back to normal we will be back to experience it without the stress and anxiety. Thank you Coconut Bay never change.
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Apr 01, 2020
Great 5 days but holiday cut short
we arrived on the 15th March after a long anxious wait to see i we could get there. Checking in was amazingly quick and our room was lovely. Weather, staff and amenities were more than we expected. Food was great with plenty of choice. Hopefully once this virus has gone we will be back. Amazing time.
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Mar 29, 2020
At Coconut Bay During Covid-19 - hotel was wonderful
NOTE: this trip began one day after Canada announced not to travel and the world was going into lock down mode. During our stay there were only 2 cases and both in quarantine and both travelers (not at our resort). The resort had to adapt to the new conditions and did the best they could. This was our SECOND time at this resort. WHO: Myself, Wife, 6 and 17yr old Daughters WHEN: Mar 14 – Mar 21 (Sat-Sat); resort at 70% capacity when arrived but went down to 20% by the Friday due to Covid 19 and no one was coming in. FROM: Toronto FLIGHT: Air Canada RougeT, 11AM, arrive 5PM; Dep 5:30 arrive at 11:30PM VACATION EXPERIENCES: Fiji, Australia, Mexico (4x), Florida (9x), Eastern Caribean Cruise, Greece (3x), Punta Cana (2x) THE FLIGHT THERE, BUS RIDE IN, and CHECK IN: Air Rouge service was great however beginning of March break the flight was suppose to be full but was only at 30%. As a result, the flight in and hotel check in was great. Note Air Rouge seat pitch is 29 inches.. if you are over 6ft you will be very tight and you are on the plane seated for 6 hours. They catered to families traveling with kids including a separate line in St Lucia customs. No line up at check in at the hotel however we did get our temperature taken and assessed. btw, bus ride is only 5 min from airport... great plus. CHECK OUT, BUS RIDE OUT, THE FLIGHT HOME: We managed to get a few hours of pool time before check out at 3 (and we got free late check out as hotel was near empty). Getting to the airport with 3 hours to wait was a little overkill. We bought our booze at the resort (they have a duty free shop) vs. at the airport. Flight was full as Air Canada vacations was pulling in people before border would be closed. All airlines were and the airport was full. THE WEATHER: 8 straight days of sun…28-30 degrees… but with a refreshing ocean breeze every day. I found it wasn’t muggy like the D.R. Bring ample lotion with high SPF as we went through a few bottles. THE RESORT Overall the resorts are well kept well. This was a Club Med till 2001 I believe. You can drink the water but they also provided bottles every day!!! And I felt safe doing so… the 4 of us didn’t sick at all. I felt very comfortable anywhere on the large grounds, including when I went jogging outside the where most of the guests were. There’s WiFi for free. The spa was first rate and would recommend it. *TIP* There are donkeys, goats, sheep, horses in the back kids can touch. THE POOLS: 4 pools – small adult, large activities, large general, small one by lazy river. The main pool had a shoreline entry and was generally 3.5 feet deep… perfect for young kids. We never had to get up early to reserve chairs like the big box resorts. Lazy river and large water slide was great for everyone. MEDICAL FACILITIES: Nurse on site…but I never saw or heard of anyone getting ill. THE BEACH: End to end it’s about 1km. We didn’t go in much but the water was warm and seaweed was cleaned regularly. Sand was good enough to make cool castles. There were ample chairs under trees by the beach. A guy cutting the coconuts and making a fresh drink was there regularly – of course, had a bottle of rum to add if you preferred. Walk a little further down and the beach bar and food was great - ask for Marvius (cool name) and Neville .. they were great. Marvius wrapped up to hot dogs for my 6 yr old in cellophane so we can take it back with us safely to the pool. THE ROOM: We stayed on the main floor splash side. All rooms face the ocean, but we didn’t care for the view and chose the convenience of being on the 2nd floor, close to the pool. I heard only difference between the pricey top floor rooms is the view and a bigger TV. Rooms have mini fridges where we kept our daughter milk (which we brought with us by freezing 500ml containers on the luggage). The safe was INCLUDED with the room. The outlets are European and NA standard and the radio clock had 2 USB ports We brought a converter just in case but barely needed it. AC worked well but didn’t need it night. No bath (shower only). Shout out to Sophia that always kept our room great. THE STAFF: All great and spoke English. Hands down they’ve made my decision I go back to St Lucia. Towards the end with fewer and fewer people the staff were performing multiple duties. Another shout out to Sam for going out of her way to help make tie-die shirts (it wasn't her role) as programs were being shut down, i.e. the kids club was closed all week as a precaution. THE BARS: By the pools and front lobby. Most premium drinks, like CC, Smirnoff, Grey Goose were included!!!. The real show stopper were the kids non alcoholic drinks… huge selection. THE FOOD: Something for everyone and generally the food was quite good. We ate the Italian restaurant twice and my fiance said the teramasou was the best she ever had. Men need to wear pants but didn’t need close toe shoes. Catch of the day was tuna 6/7 of the days .. but finally on my 7th day I got my snapper and it was the best fish meal I've ever had. FINAL COMMENTS: Although tipping isn’t required, we brought about $50 US in $1 bills for the small tips. Would I go again for the 3rd time? Yes, especially with young kids. I’d also entertain other newer resorts in St Lucia. We did end up leaving bigger tips at the restaurants as we knew most the staff would be laid off. Have young kids? There's a microwave you can use (use to be a self serve coffee and tea bar but they had closed that down for our protection).
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Mar 29, 2020
Resort lived up to the great reviews!
We recently traveled to CB (first wek in March) as a family of four with two young children. We loved the resort, and throroughly enjoyed every minute of the trip. Here are some highlights: Checkin- Checkin at Concierge was pretty seamless and Dahlia provided a great overview of the resort. Rooms: We were concierge splash room- rooms basic, but clean and enjoyed the sleeping accomodations (king bed with twin trundle). More than enough space for our family. Housekeeping kept the room stocked, always responded to our requests (for certain drinks in fridge) and created lovely towel animals :) Food and staff: The Jerk Tree house was amazing, as was Maurvius' creations down at the beach grill. That was our favorite spot! Thanks Maurvius for the delicious fresh fish, and Windell for whipping up our cocktails. Also, George, the security officer who throughly entertained my 2 yr old! The ladies at the Jerk Tree house were so amazingly friendly to my daughter! Thank you to all! We also did the La Luna private dining experience which was amazing! Kids club- we only used this one evening for an adult dinner, and to take the kids there to play with the toys there, but it seemed to be very well run with ample toys for the kids to play with. The evening events looked so fun! CB completely exceeded our expectations! We can't wait to be back, and hope to see you guys in 2021