What We Love
- There are tons of fun activities to enjoy during your stay, including wine tastings, mixology classes, dance lessons, yoga and more.
- Enjoy live musical performances, theme nights and beach parties during your stay.
- The resort's Turtle Release Program occurs from July through December.
Things to Know
- This resort is located just 20 minutes from Cancun International Airport and is available to adult guests only,
- 24-hour room service is available for when those inevitable snack cravings hit.
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
•12 multifunctional indoor massage Spa Suites (massage, facial and corporal treatments)
•2 massage Spa Suites for couples and brides
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
19029 reviews
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Dec 29, 2025Love the beach the food and the service would definitely come back to this resort
love the peaceful vibe at secret's the vine. Beach was amazing sand was soft water was seaweed free and refreshing. we loved it. Food was very very good and service was first rate. All staff was friendly and accommodating. Entertainment shows was awesome we loved them all
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Dec 29, 2025Average experience, acceptable for a first-time visit
This hotel is acceptable for a first-time visit, but there are several drawbacks you should know before booking. Food & Dining: Breakfast and lunch options are very limited. There’s only one standard breakfast option unless you pay extra for a membership to access an additional (but similar) menu. There are two lunch options, but service is slow—especially during peak hours. Hotel Layout & Facilities: The property is large, but the layout is poorly designed and confusing. Photos of the “ocean view” rooms are misleading—they look identical to the “oceanfront” room photos, but they do not offer the same view. You have to pay extra to get a true oceanfront room. There is also no hot tub in the room, which was a disappointment. Beach & Surroundings: The beach area is quite small compared with other resorts in the same price range. Overall Value: At this price point, there are better options available. Other hotels may offer better food, genuine oceanfront views in all rooms, and amenities like an in-room hot tub.
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Dec 28, 2025
December 2025 Stay
I had a wonderful stay at Secrets the Vine, stayed there in December for my Birthday. The staff provided excellent customer service, shout out to Edgar at Market Cafe, he knows his job well, makes the guest feel at ease and welcome, very attentive, this is the same for Abigail, Vinny, Ariana and Jose May the Supervisor. This is a group of young professionals who truly care about the guests. One on the best housekeeping staff you can get is Viviana, she kept our room super clean, very pleasant and works fast.Noemi turn down services in the evening is awesome, she has a way of rearing things in the room in the afternoon after a long day at the beach that makes the place looks like just like it was done in the morning. I have never experienced that at other hotels.Reyna at reception and check in desk is also a great staff person and represents the Hyatt brand well.
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Dec 28, 2025
Amazing hotel which made our holiday extra special
Lovely hotel! Second time we have visited, the hotel has everything you need. If you need anything extra they will try and sort it for you. The staff are all amazing and so polite and welcoming. Jaime and Hay-dey are both lovely people who made our stay extra special by jusy being themselves. They are two fantastic people who deserve a pay rise for how hard they work and how they cannot do enough for you. Can’t wait to come back and stay again soon!
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Dec 28, 2025
Great food and service!
Chef Isidro and our waiter Jorge were great! Food was delicious. Service and presentation were excellent! Would recommend!
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.