Resort Details
- Barefoot GrillLocated pool side with stunning ocean views serving grilled specialties• Enjoy light lunch specialties in a casual and relaxed outdoor setting• Dress Code: Casual
- BordeauxBordeaux has a unique French atmosphere to compliment the cuisine• À la carte French cuisine in a romantic, elegant atmosphere• Dress Code: Casual Elegance
- Coco CaféBegin your morning with a cup of local brew at the sunny indoor/outdoor Coco Café• Premium coffee and appetizers in a casual and relaxed atmosphere• Late night bites include paninis, pizza, soup, hot dogs, sandwiches, pretzels, fruits, yogurt and pastries• Dress Code: Casual
- El PatioEl Patio brings a taste of authentic Mexico in both menu and design. Dine under an intimate pergola within a classicMexican atmosphere with delicate touches of local art and one exquisite Tequila and Mezcal cellar with a wideselection of Mexican spirits.• Mexican à la carte cuisine in a traditional authentic ambience• Tequila and Mezcal cellar available for private tasting• Dress Code: Casual Eleganc
- HimitsuAn exotic Asian adventure with unique oriental décor. Enter through a peaceful ambiance to find Japanese Tatami roomslit by paper lanterns. The sushi bar offers Japanese delicacies while the teppanyaki tables display explosions of flavor andgastronomic fireworks creating a unique experience.• Specializing in a fusion of Pan-Asian à la carte specialties• Teppanyaki tables available (reservation required through the Hyatt Inclusive Collection app)• Sushi delicacies available at the sushi bar• Dress Code: Casual Elegance
- Market CaféThe Market Café offers a buffet specializing in local and international cuisine, with theme stations on sun-bleached woodshelves• Buffet-style international restaurant• Dress Code: Casual
- OceanaThe Market Café offers a buffet specializing in local and international cuisine, with theme stations on sun-bleached woodshelves• Buffet-style international restaurant• Dress Code: Casual
- PortofinoPortofino has a stylish Tuscan farmhouse style décor that features rustic timbers and stone walls with a vaulted privatedining room.• Delectable Italian à la carte cuisine• Wine cellar available for private dining up to 10 with an excellent selection of fine wines from Argentina, Chile,France, Germany, Italy, Mexico, Spain and USA. Additional charges apply.• Dress Code: Casual Elegance
- Seaside GrillOpen air dining and beautiful views of the pool or beach in a casual atmosphere with beachy colors of the sun and sea.• Located pool side serving à la carte grilled specialties• *Breakfast is served for Preferred Club guests only• Dress Code: Casual
- Various bars and lounges7 bars and lounges, serving top-shelf spirits and premium brand domestic and international beverages, ranging from swim-up to a music lounge. Operations hours may vary.
- BarracudaBeach bar offering signature cocktails.
- Desires Music Lounge & Theatre BarSip your favourite cocktail while enjoying our nighttime entertainment at the theatre• Contemporary music lounge featuring flat screen TVs, dance floor and DJ.
- Sugar ReefPoolside Sports Bar
- ManateesRelax with a refreshing cocktail at this swim-up pool bar.
- RendezvousThe Rendezvous Bar sits at the bottom of cascading staircase open to a panoramic view. Lobby bar featuring modern furniture for lounging with a refreshing cocktail.
- Preferred Club Lounge BarExclusive for Preferred Club guests, located in the Preferred Lounge, offering continental breakfast and deluxe hot and cold hors d’oeuvre throughout the day and night.
- Preferred ClubExclusive for Preferred Club guests, offering mixology cocktails and select appetizers during the day.
- 24-hour front desk†
- 24-hour room service†
- Air conditioning
- Butler service†
- Concierge desk†
- Fitness Facilities†
- Housekeeping†
- Laundry/Valet service†
- Wi-Fi
† Fees may apply
- Fitness center on-site †
- General †• Bali beds* (reservations are made with concierge)• Beach volleyball• Cocktail classes• Dance lessons• Golf nearby*• Mixology lessons• Ping-pong• Pickleball courts• Spanish lessons• Yoga• Art class• Mexican handcraft alebrije• Texas Poker Hold’em• Water Basketball*Additional charges may apply
- Golf †
- Pool †
- Spa †Spa size to 29,000 sq. ft.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2976 reviews
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Dec 14, 2025Would give it 6*s if I could! Pure luxury!
This is the most incredible hotel! It has it all. It is a beautiful hotel with not one bad view. The rooms are amazing and so big, we had a swim out room which was great. The food was exceptional (including the 24 hour room service). Each building had its own concierge which was super helpful - ours was Belen who was great and she sent us a WhatsApp each day re the activities for the day. The cocktails and service were also the best we’ve ever had! You don’t have to lift a finger. All of the staff were the kindest people. We absolutely loved Mexico and would return in a heartbeat. Definitely book this hotel, you will not regret it! It’s slightly further from the airport - about an hour in traffic but you are aware from the hustle and bustle of Cancun so it is worth it. Pure luxury!
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Dec 14, 2025
Wonderful resort
Stayed preferred club master swimout...great experience all around. Great staff from butlers Rafa and Eddy through cleaning staff and all food and service folks. Did not have a single bad or even average experience with staff. All pleasant courteous and attentive. We liked it so much we joined Hyatt UVC!!!
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Dec 14, 2025
Amazing
I had originally booked this holiday as a present for my partners 26th birthday, but to our pleasant surprise we found out we were expecting a baby! We decided to do our gender reveal on the beach and had the hotels photographer capture the moment. It was honestly so special and the pictures were amazing. Our concierge Belen was the absolute best! She made our stay extra special and went above and beyond for us. She was the highlight of our stay.
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Dec 14, 2025
Best experience and beautiful sight to visit
The overall helpfulness of staff was better than expected at Secrets Playa Blanca Costa Mujeres and my anticipated needs were met exceeding standards. The Staff and overall responsiveness of my needs were all met as expected. My concierge (Manny or Manuel) was awesome and very helpful with all my expectations and answered all my questions when visiting.
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Dec 14, 2025
Amazing experience
We had an absolutely amazing time at this hotel, the staff are so attentive and cannot do enough for you, our concierge Belen was just the best, she made sure all our needs where met, made suggestions on things to do or see whilst there, and checked that our room was clean everyday, not to mention her big smile and friendly nature towards everyone. The hotel is stunning and the restaurants well varied with different foods. The entertainment in the day was fun with the crew and Victor addressed us by name and with jokes everyday. The evening entertainment was great too.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
• Limitless access to gourmet à la carte dining options without reservations required• Unlimited international and domestic top-shelf spirits• Unlimited natural fruit juices and soft drinks• 24-hour room service• Concierge services• Pool and beach wait service• Daily refreshed mini-bar with soft drinks, juice, bottled water and beer• Daily maid service• Endless daytime activities and live nightly entertainment• Theme parties, oceanfront bars and entertainment venues• No wristbands required• All taxes and gratuities• Free Wi-Fi• 65’’ satellite TV
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.