What We Love
- All 485 lavish suites offer a complimentary experience with an earthy yet luxurious feel.
- Enjoy 24-hour room service from a wide selection of gourmet restaurants.
- The resort is located in the same gated community as the 18-hole Gran Coyote Golf Course designed by PGA-Legend Nick Price.
Things to Know
- The resort is only 40 minutes away from Cancun International Airport.
- Upgrade to the Preferred Club and enjoy exclusive access to a luxury lounge, pool and restaurant as well as a special concierge service and other enhanced amenities.
- Maximize your vacation time by checking pick-up times on scheduled transfers.
Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3925 reviews
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Oct 18, 2025Perfect Get Away
This was the most beautiful place I have ever been to. The staff and food were amazing. I don’t have a single negative thing to say about this resort. Hopeful that we can make it back there one day!
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Oct 18, 2025
Amazing hotel!
Travelled from the UK for a two week holiday. Everything about this hotel is absolutely amazing. The hotel staff are great, so friendly and can’t do enough for you. The entertainment team are also good fun, very chatty. My partner really enjoyed the activities in the pool, basketball and volleyball, a big shout out to Regina and Julio. The food was amazing, we enjoyed the evenings on SeaSoul beach where they would have BBQ’s on the beach for events such as Roads Through Mexico and Asado night. The food was amazing the Allora and Ember restaurants. The drinks were good quality, the mango tango drink was delicious! The rooms and the hotel overall was very clean and well kept. It was lovely not having to rush early in the morning to secure a sun longer. The only negative we have, it is not to do with the hotel however the AmStar company who are in the hotel to provide excursions. We booked to swim with the dolphins, manatees and sea lions however was only taken to the site where dolphins are kept. AmStar would not provide any refund or any kind of resolution to this situation. We overheard other people having issues with AmStar, alongside some reviews on social media. Overall, this hotel is absolutely fantastic. The decor, staff, food is great. We will 100% be going back, it was an amazing holiday from the moment we arrived.
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Oct 18, 2025
Best overall experience
Best all inclusive iv ever been to. The food was amazing and all the different pools was amazing. The staff was also amazing Alex in sports bar was our favorite.
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Oct 18, 2025
Beautiful resort with great food and service
We had an amazing experience at Secrets Moxche Playa del Carmen. The ambience, rooms, food, and service was incredible. All of the details were perfected at this resort to create an incredible stay. We would definitely come back for the beautiful pools, spacious rooms, friendly staff, and overall experience.
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Oct 17, 2025
Perfect Honeymoon!
I came to Moxché with my Husband for our honeymoon. It was the perfect way to start our marriage! Everyone was very friendly and helpful. We had a fun time with the entertainment team they really made it a special and memorable trip! Huge thank you to Gabriela Miguel Ilse Uziel (The Entertainment team)
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.