What We Love
- The incredible ambiance created by the amber sands, ancient rocks and majestic blue surf of Conejos Bay.
- Indulge yourself at the world-class spa featuring sensual treatments such as Bubble massage beds and more.
- Expand your culinary horizons at one of eight gourmet restaurants onsite.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrade to the Preferred Club and gain access to exclusive rooms featuring pillow menus and much more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Bordeaux
Enjoy a variety of French plates at this à la carte restaurant, which features an award-winning wine cellar.
Approximate seating capacity: 104 (social distancing: 58)
- Castaways
This a la carte restaurant serves an assortment of grilled steaks and specialties.
Approximate seating capacity: 146 (social distancing: 60)
- Cin Cin
All the flavors of the Mediterranean and Italy are served at this à la carte restaurant.
Approximate seating capacity: 92 (social distancing: 54)
- Coco Café
Sit back and relax with a premium brand coffee or snack or grab a late night bite served à la carte including pretzels, hot dogs, pizza, paninis, sandwiches, soup, chips, fruit and yogurt.
- Market Café
A buffet-style restaurant serving international specialties and classics
Approximate seating capacity: 250 (social distancing: 110)
- Oceana
Enjoy fresh seafood, grilled steaks, and specialties at this à la carte restaurant.
Approximate seating capacity: 100 (social distancing: 86)
- Spice
This à la carte restaurant specializes in Asian cuisine.
Approximate seating capacity: 84 (social distancing: 50)
- Tamarindo
This popular a la carte restaurant specializes in Mexican cuisine while providing a festive atmosphere.
Approximate seating capacity: 120 (social distancing: 70)
- Various Lounges/Bars
- Barefoot Grill
- Barracuda
- Desires
- Marlin
- Rendezvous
- Showtime
- Sky Bar
- Sugar Reef
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Dry cleaning†
- Laundry/Valet service†
- Medical Facilities Service†
- Audiovisual Equipment†
- Business Center†
- Internet Access
- Meeting/Board Rooms†
- Say "I do" in a magnificent wedding gazebo or on the hotel's private beach. Then, adjourn with your guests to an elegant ballroom, terrace or beach for a reception to remember always. Our professional wedding coordinator will handle every detail, so you can focus on each other.
† Fees may apply
- Fitness center on-site †
The fitness center spans nearly 1,024 square feet offering a variety of equipment that includes: treadmills, exercise bicycles, universal machine, stair climbers, free weights, elliptical machines, yoga mats, Pilates, and exercise balls.
- Leisure Facilities †
Activities include Yoga, fitness classes, beach volleyball, billiars, Ping-Pong, theme nights, live musical performances and shows.
- Motorized Water Sports †Jet-skiing, scuba diving, and sport fishing are available for additional fees.
- Non-Motorized Water Sports †
Hobie cats, kayaks, water aerobics, pool volleyball, snorkeling, and paddle boarding are offered complimentary.
Additional fees apply for snorkeling.
- Spa †Secrets Spa by Pevonia offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments to create a refreshing, invigorating, and peaceful experience. Facilities include various types of showers, saunas, steam rooms, private showers, locker area, and a relaxing garden. Treatments include various massages, body treatments, facials, manicures, pedicures, and a full service beauty salon, and Revive juice bar.
- Tennis court †There are 2 tennis courts onsite.
- Sierra Madre WaterfallsVisit the mountain ranges of Oaxaca, where the tropical rainforests of the Sierra Madre resulted in numerous waterfalls. Discover a coffee plantation where you can sample freshly made coffee and then hike through the lush jungle to El Llano Grande waterfalls, taking a dip in its invigorating waters.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9770 reviews
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Dec 16, 2025Good Customer Service
The customer service is good and they are generous with the drinks. The food was not good and the resort needs updating and renovating. Its getting old and not well maintained. We had a good time overall.
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Dec 16, 2025Underwhelming and disappointing
Spent 10 days at this resort in November and as with many of the reviews we agree that the staff here are very friendly and work hard. The views are lovely, it made a change to have more of a rugged outlook as we usually visit the Caribbean side. Unfortunately the ocean was pretty rough while we were there (and were told it's like that all the time) and if you are a bit unsteady on your feet you might have trouble with it, unless you want to walk further around the bay where it's a lot calmer. Also, the sand is very coarse, something we haven't seen before and VERY hot to walk on so footwear is recommended. The food here is quite underwhelming and something that we definitely didn't like and have never seen before is having plexiglass partitions up in the buffet so that you had to point out the food you wanted when it came to the main dishes. Also the buffet wasn't open in the evening which was strange too, had to go to a la carte restaurants instead. One thing we liked at breakfast was that Tamarind (Mexican restaurant) was open which was a lot quieter plus we had awesome service from Carmen in there. Not sure if it's always open or whether it was because it was busy while we were there. We also had very good service from Carlos in the buffet at lunch as well as Carmen again. Talking of service, Mardeli serving on the beach was amazing, always happy and smiling and gave great service. Her brother Julio was good too. Roberto, one of the bell boys, was also very friendly and accommodating. Our room was fine and the bed was comfortable. The fridge didn't keep drinks cold and the beer that was in the fridge was in the smallest bottle we'd ever seen. Maintenance was very good though, one day the shower handle came off in my hand and they arrived quickly to fix it. Now, one thing that we really didn't like was that for the last 3 days of our vacation the quiet pool area was totally closed off for a wedding that was happening on the Saturday. And with all 300 wedding guests there for several days it was very hard to get a spot at the other pool or the beach. The day of the wedding even part of the party pool was closed off. We had absolutely no warning or apology that this was going to happen and many of the guests were quite unhappy about it. When you spend a lot of money to go to a resort you expect a little more consideration. The lobby bar was a joke. It's tiny and half the time there was nobody there to serve you. Entertainment wasn't up to much, we saw a couple of shows while we were there which were actually pretty good but not much else went on in the theatre. There was usually some sort of music at night in the Sky Bar. The Sugar Reef bar was only open as overflow for when you were waiting to eat at Castaways or the seafood restaurant. I guess we've been spoiled at the other resorts we've been to and I doubt very much that we'd return here.
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Dec 16, 2025Fun filled vacation met all expectations
Our stay at a Secrets Huatulco was a very pleasant and relaxing experience. The rooms were spacious, clean and serviced twice a day. The entertainment staff (Daniel, Alejandra, Alfonso), the bar staff (Wilford - pool & Daniel - Sugar Reef), and restaurant staff (Andrea and Jesus), stood out making our stay enjoyable. Andrea’s smile and warm greeting, addressing us by name at breakfast, made us feel like we were visiting family. The variety of food choices was plentiful and bar beverages were proportionally appropriate. Nightly restaurants provided great flavours with good entertainment at the Sky Bar. Pool activities (kayak and paddle board races, lumberjack balancing acts on kayaks, volleyball, floating bingo and blackjack) provided fun pool entertainment. The poolside pickleball court (singular) was fun to pass the time, but not for the serious pickler. Beach volleyball, ocean kayaking & paddle boarding, and tennis made for an active and fun vacation.
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Dec 15, 2025Stay elsewhere until they renovate
The area / view is beautiful, however this resort is very run-down outdated. Elevators were not functioning most of stay, pools have missing tile and black mold. This resort is carved out of a mountain so a lot of walking up hills / stairs to get to meals / your room. Service is not consistent/ some staff were attentive but most were not. Don’t waste money on preferred club ( they don’t treat you any different. No bulter, no dedicated pool or beach area or bar). Food was good / decent variety for dinners but breakfast / lunch is basically the same every day.
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Dec 15, 2025
Beautiful location. Very nice hotel
Hotel needs some updating but it’s not as bad as you would think based on these reviews. Our room was very nice with a little normal wear. Location was outstanding. Small walk to another beach Staff was very good . Outstanding really. Venezia making omelettes was a delight as was Reymunda our housekeeper Food was generally very good With such a wide offering you are too picky if you can find something. cons Loungers were claimed by entitled rude people who took ownership with a towel and prevented other people from enjoying them. Really unfortunate but not the hotels fault Hotel could only break large bills down to $100’s. If they had an ample supply of 20’s and 50’s that money would just flow to the hardworking staffs in the form of tips. I know 20 pesos is not a lot but it allows you to tip everyone for everything. Larger tips are appropriate for noticeable effort All round great trip
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThis pool renovation has an expected completion date of Tuesday, October 4, 2022, and during this time, the main pool and the Marlin swim-up bar will be unavailable to guests. Throughout this period, the second infinity pool will remain open for guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.