What We Love
- The incredible ambiance created by the amber sands, ancient rocks and majestic blue surf of Conejos Bay.
- Indulge yourself at the world-class spa featuring sensual treatments such as Bubble massage beds and more.
- Expand your culinary horizons at one of eight gourmet restaurants onsite.
Things to Know
- The resort is only 25 minutes from the airport.
- Upgrade to the Preferred Club and gain access to exclusive rooms featuring pillow menus and much more.
- Maximize your vacay hours by checking pick-up times on scheduled transfers.
Resort Details
- Bordeaux
Enjoy a variety of French plates at this à la carte restaurant, which features an award-winning wine cellar.
Approximate seating capacity: 104 (social distancing: 58)
- Castaways
This a la carte restaurant serves an assortment of grilled steaks and specialties.
Approximate seating capacity: 146 (social distancing: 60)
- Cin Cin
All the flavors of the Mediterranean and Italy are served at this à la carte restaurant.
Approximate seating capacity: 92 (social distancing: 54)
- Coco Café
Sit back and relax with a premium brand coffee or snack or grab a late night bite served à la carte including pretzels, hot dogs, pizza, paninis, sandwiches, soup, chips, fruit and yogurt.
- Market Café
A buffet-style restaurant serving international specialties and classics
Approximate seating capacity: 250 (social distancing: 110)
- Oceana
Enjoy fresh seafood, grilled steaks, and specialties at this à la carte restaurant.
Approximate seating capacity: 100 (social distancing: 86)
- Spice
This à la carte restaurant specializes in Asian cuisine.
Approximate seating capacity: 84 (social distancing: 50)
- Tamarindo
This popular a la carte restaurant specializes in Mexican cuisine while providing a festive atmosphere.
Approximate seating capacity: 120 (social distancing: 70)
- Various Lounges/Bars
- Barefoot Grill
- Barracuda
- Desires
- Marlin
- Rendezvous
- Showtime
- Sky Bar
- Sugar Reef
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Beachfront
- Beauty shop/salon†
- Boutiques/stores†
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Dry cleaning†
- Laundry/Valet service†
- Medical Facilities Service†
- Audiovisual Equipment†
- Business Center†
- Internet Access
- Meeting/Board Rooms†
- Say "I do" in a magnificent wedding gazebo or on the hotel's private beach. Then, adjourn with your guests to an elegant ballroom, terrace or beach for a reception to remember always. Our professional wedding coordinator will handle every detail, so you can focus on each other.
† Fees may apply
- Fitness center on-site †
The fitness center spans nearly 1,024 square feet offering a variety of equipment that includes: treadmills, exercise bicycles, universal machine, stair climbers, free weights, elliptical machines, yoga mats, Pilates, and exercise balls.
- Leisure Facilities †
Activities include Yoga, fitness classes, beach volleyball, billiars, Ping-Pong, theme nights, live musical performances and shows.
- Motorized Water Sports †Jet-skiing, scuba diving, and sport fishing are available for additional fees.
- Non-Motorized Water Sports †
Hobie cats, kayaks, water aerobics, pool volleyball, snorkeling, and paddle boarding are offered complimentary.
Additional fees apply for snorkeling.
- Spa †Secrets Spa by Pevonia offers a sublime atmosphere of pure indulgence that combines hydrotherapy and indigenous treatments to create a refreshing, invigorating, and peaceful experience. Facilities include various types of showers, saunas, steam rooms, private showers, locker area, and a relaxing garden. Treatments include various massages, body treatments, facials, manicures, pedicures, and a full service beauty salon, and Revive juice bar.
- Tennis court †There are 2 tennis courts onsite.
- Sierra Madre WaterfallsVisit the mountain ranges of Oaxaca, where the tropical rainforests of the Sierra Madre resulted in numerous waterfalls. Discover a coffee plantation where you can sample freshly made coffee and then hike through the lush jungle to El Llano Grande waterfalls, taking a dip in its invigorating waters.
† Fees may apply
Guest Reviews from CheapCaribbean Customers
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Dec 20, 2025
We had a great vacation, a few things could have been be better. If you are a visual person you will notice more.
The location is fabulous! The beach is the best, sitting in the shade with the nice breeze and pretty calm ocean, snorkeling from the beach, it’s great, thoroughly enjoyable. If you get Julio Forever! JULIO FOREVER! You are in the best hands!! He is absolutely AMAZING AND BRINGS THOSE ICY BEVERAGES OFTEN AND WITH A SMILE!! Huge praise for Julio, see him at the beach or at the grill house/pool. He is THE BEST!!! 🌟 #superstar 💫 We had a 5 star stay with a few exceptions, the property is tired and ready for a revamp, some attention to detail is needed and lacking in some areas. The food is very hit or miss! We had some great meals, some not so great and some downright disappointing. Overall the staff is amazing, friendly and hoping to please, there are a few prunes who are not happy to make you happy. Mostly you see happy welcoming faces! I’m not letting it ruin my day in paradise. We had a fabulous, relaxing vacation.
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Dec 20, 2025
Great resort but don't waste your money on Preferred Club
The best part of this resort was the excellent staff who work hard to make your stay enjoyable. Every staff member who served us was professional, kind, diligent and eager to do their job. We loved hanging out poolside, snorkling, and paddleboarding in the bay. Food quality and bar service was consistently excellent. We booked preferred club option and found that the little extra it offered was not worth the added expense.
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Dec 20, 2025
Good holiday
We had a good holiday, the staff is very good at this hotel. The hotel is getting run down in most areas and requires some general maintenance. Elevators had severe issues - only 1 elevator running out of 3 & only holding 4 people at a time - with the lobby and restaurants 9 floors above the pool and beach area this was a painful part of the stay for many guests. This has been our favorite place to stay for many years but would consider other hotels after this experience as it was not the same value as it used to be.
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Dec 20, 2025
Underwhelming
The extra money spent on the “Secrets” experience would be better spent elsewhere. Location and weather were amazing but the facility is not being maintained, service is variable, food quality is sporadic. Do not upgrade to preferred membership, you basically get access to one restaurant for breakfast and a private room with bar and snacks where the bartender and beverages were not always stocked or available.
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Dec 20, 2025
Beautiful
We loved our experience! The beach is one of the best we’ve ever been to and being able to snorkel it was a gift we never expected! It would be nice to have more quiet options available for evening entertainment so bring ear plugs if you like an early night, but overall it was wonderful.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThis pool renovation has an expected completion date of Tuesday, October 4, 2022, and during this time, the main pool and the Marlin swim-up bar will be unavailable to guests. Throughout this period, the second infinity pool will remain open for guests.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Minimum Guest Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fee are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be $80 USD for 2026 payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.