Secrets Bahia Mita Surf & Spa Resort - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4223 reviews

• 

  7 days of excellent weather

  very clean resort. the attention to customer experience was outstanding. beautiful ambiance all around. we stayed for 7 days and enjoyed the spa the most followed by the roof top pool near Olio. we were lucky enough to see the early arrival of humpback whales; they were in the bay everyday right in front of us!

  Nov 30, 2025
• 

  Excellent!

  Excellent staff especially Vanessa and Sheyla ! The food was amazing! Very nice place. I highly recommend! Pools and entertainment were great!

  Nov 29, 2025
• 

  Yay + Nay

  3.5/5 for our stay. We bumped up our stay to a “preferred” and even then our room wouldn’t be cleaned at a timely manner. We’d come in at 6 / 7 to get ready for dinner — mind you we had been outside enjoying the pools/beach/bars all day thinking by the time we were back our room would have been clean but nope. We were there 5 days & on one occasion the bed was done but the towels hadn’t been replaced, they had just taken the wet ones, another issue we had was they didn’t leave toilet paper on that same occasion. They’re not terrible things but it’s such an inconvenience to have to be calling / waiting for them to bring the items. Aside from that our other issue was not being able to make reservations for Teppanyaki - we were told it was only by reservation and we stayed up until midnight when the reservations open and there was none. We asked someone from the hotel to please help up as we really wanted to go and he said they were booked the whole time we’d be there as there was a lot of corporations doing seminars there at the hotel with staff. He said maybe they had decided to take up the 2 Teppanyaki tables they have. Which is a huge bummer because again we were really looking forward to it after seeing videos online. Besides those 2 hiccups everything else was great. We loved the staff. Super kind, friendly, and attentive with us! My favorite was Monse at one of the swim up bars. She was such a pleasure to talk to, super welcoming, introducing us to new drinks, talking to us about the area & just making the best drinks ever!! My boyfriend’s favorite was Nelly, she is in the bar by the lobby — he says she makes the best micheladas & red eyes by far! At that same bar by night is Areli who we also loved, she was truly such a vibe!! Also made super yummy drinks, had good conversation with everyone at the bar even when it was crazy busy, always attentive and with a kind smile. The last person who I remember and was also a gem was Efren, we met him on his first day of work and he had such a bright attitude, attentive, silly & also made amazing drinks!! My boyfriend got along with him super well. We are peoples people & we truly loved them. If we go back to Secrets Bahia Mita it would probably be for them.

  Nov 29, 2025
• 

  Preferred club is worth it!

  Sheyla & Victor from the Skybar & Carlos from the Butler service were amazing! The entire trip was fabulous and my friend had a beautiful wedding here.

  Nov 28, 2025
• 

  Worst all inclusive resort

  I never had such a trash time at an all-inclusive resort, and my husband and I literally go to one every year. This whole resort is DEAD. No proper entertainment, no music, no party, nothing. And whatever they do have is so embarrassingly bad The food quality is horrible — like legit crappy McDonald’s quality with nice presentation to fool you. The alcohol? Lowest shelf possible. I normally take tequila shots straight without lemon and I couldn’t even finish a shot here without feeling like I’m gonna throw up. That’s how disgusting it was. And the staff… I can’t. They can’t even take orders properly. And the craziest part — NO ONE knew where anything was. Every single person told us “it’s my second day.” Like wtf?? How is everyone on their second day??? I honestly can’t say enough. This resort needs serious help. It’s so bad it’s actually a joke — and I’m pissed we wasted our time and money here.

  Nov 28, 2025