What We Love

  • You'll enjoy a day of relaxation at the Renova Spa, with a variety of luxurious treatments to choose from. 
  • There are plenty of activities to keep your heart pumping, including a gym, kayaking, snorkeling and more. 
  • Live shows, music and other entertainment are available both day and night. 

Things to Know

  • This resort sits on a stretch of dazzling stretch of sandy beach, surrounded by beautiful foliage and stunning blue water.
  • There is an adults-only area for guests 18 and older.
Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services, Golf, Wedding Services, Romantic Dinner, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 

Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 26 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Turndown service.
• In-room safe.
• Free sports, activities and entertainment programme; kayaking, pedaloes (pedal boat), bodyboarding, snorkel gear.
• Free wellness facilities (gym).
• Drinks service at the pool.
• Premium-branded drinks throughout hotel.
•WiFi throughout the hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Kukulkan have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Palace Las Americas
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2022 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Various Lounges/Bars
    • Daiquiri, Lobby bar featuring a mixologist
    • La Latina, Lounge bar with terrace
    • Capuchino, Patisserie & ice cream parlor
    • Mamasita, Swim-up bar
    • Sports Bar, 24 hours
    • Pepe´s Food, Snack bar grill
  • Various Restaurant
    1 Don Julio: Main restaurant buffet with live cooking stations
    2 Sunakku: Japanese a la carte restaurant for dinner
    3 La Casa De Las Flores: Mexican a la carte restaurant for dinner
    4 Rossini: Italian a la carte restaurant for dinner
    5 Krystal: Gourmet Fusion a la carte restaurant for dinner
    6 Steakhouse: Steakhouse a la carte restaurant for dinner.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Golf †
  • Motorized Water Sports †
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Nightclubs
    On-site Entertainment:
    -Daily activities for adults, 7 days a week
    -Nightly entertainment including live music and Riu theme shows.
    -Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
  • Non-Motorized Water Sports
     - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 4 pools on-site.

    Elite Club - Exclusive pool area with premium branded drinks.
  • Sauna
  • Spa †

† Fees may apply

Guest Reviews from CheapCaribbean Customers

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1594 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Group trip

    We have travelled to many resorts in Cancun. We enjoyed our stay, the resort is beautiful, clean and the staff is great! My biggest issue with the resort is once you leave your suite there are exactly to restroom areas for the whole resort. There is one in the lobby and one for all 4 pools and the beach area! Very unacceptable!!

    Oct 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    🥳💝My 60th Birthday Celebration💝🥳

    I chose to celebrate my 60th Birthday at RIU KULKULAN because of its location, activities and food options for my Friends and Family. We were totally amazed by the Hospitality, from the Bellmen, to the Front Deal, to every single Host/Hostess in the restaurants, at the pools, on the beach and especially, the Elite Club!!! Special shout out to Abby @ the Elize Club Pool💝💝💝 The Buffet was our dining choice for Breakfast & most Dinners. The food was fresh and delicious. We ate at the Elite Club restaurant for Dinner our last nite together, I was impressed by the Menu, Lamb Chops, Steak & Chicken was cooked to perfection. The only negative for me, was the Seaweed on the Beach leading to the water but once I passed it, Paradise Book RIU KULKULAN, you won’t be disappointed Thank you RIU for making my 60th Birthday the Best EVER🥳🎉🥳🎉🥳

    Oct 24, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not terrible, but far from great.

    This is my 5th all-inclusive trip to Mexico. I'd like to start with the fact that the staff at the hotel are all fantastic. Great people all around. The hotel itself is very clean and being fairly new, it's in pretty good condition. The checkin process was fairly quick and easy though we were never given any info on the resort credits that were supposed to be part of our package. There is little to no benefit in paying the extra money to be in the "elite" club. The pools are lack luster at best. They are too shallow and heat up way too quickly on a hot day. The bar pool is by far the most useless. I can only describe it as a human soup bowl. The tables and water are at the wrong height be useful to anyone. There is a constant film of sunscreen and spilled drinks on the surface and it's just bathwater warm except in the early morning. The food stand by the pools serves probably the worst burger I've ever had in Mexico. The hotdogs are oddly decent. Some of the daily specials are pretty good. The Mexican chicken, and the BBQ ribs stand out here. The beach is decent but far from special. There is a lot of flat sand and easy access to the water, but nothing worthwhile to snorkel or swim to in the area. The buffet was just above "edible". Only the ham sandwiches at breakfast and the ice cream at lunch made it at all competitive with other similar resorts. Again, the staff here was great. The individual restaurants are all tiny and wait times can be long. Worst of all, they won't take a reservation at all unless you are Elite. Even if you are elite, they won't take a reservation for a party larger than those in your room (4 couples all in the "elite" club can not make a reservation for 8). The bars have all been decent, but this is not the place if you like Captain and coke. They only have Pepsi and that's just not the same. There are three different convenience stores only a few yards from the hotel (Circle K, Oxxo, and 7-11). All of them sell coke so you can have the real thing for only a few pesos. Also for you captain fans, make sure you specify captain so they don't give you some nasty well rum. The evening shows are about what I've come to expect from a resort of this caliber, not great, but entertaining enough if you are drunk. Will I return to this resort? Maybe, if it was free, but I'm not paying to stay here again.

    Oct 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfection

    Beautiful place tons to do weather perfect. Customer service was exceptional and catered to your every need. Food was great and available constantly

    Oct 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AMAZING GIRLS TRIP

    Such a beautiful trip an outstanding resort 5 stars all around. Food, service, beach. Absolutely everything is outstanding.

    Oct 10, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of $79.20 MXN Pesos (approx. $4.00 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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